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Free HD for life (24 months for existing subs)

Discussion in 'DIRECTV General Discussion' started by DavidMi, Jun 3, 2010.

  1. Jun 7, 2010 #621 of 2476

    keenan Godfather

    Feb 8, 2005
    Thank you for the response, it still isn't specific when the actual debit is made though- as in, how far in advance of the actual due date do you get the email saying you've been debited? That's what I'm curious about. Sounds like we're both waiting to find out. :)
  2. Jun 7, 2010 #622 of 2476

    SledgeHammer Icon

    Dec 28, 2007
    Its $6 to $7 now :(.
  3. Jun 7, 2010 #623 of 2476

    keenan Godfather

    Feb 8, 2005
    Same here, although it shows the old amount on my current statement but the new discounted amount for the "Pay Now" amount on the Account Overview page.
  4. Jun 7, 2010 #624 of 2476

    Drucifer Well-Known Member

    Feb 12, 2009
    NY Hudson...
    Made my first attempt. Got passed the first CSR who said I qualify, but the one who I was passed onto insisted on Bill Pay.
  5. Jun 7, 2010 #625 of 2476

    SledgeHammer Icon

    Dec 28, 2007
    Log out, log in. If it ain't there, call back.
  6. Jun 7, 2010 #626 of 2476
    Doug Brott

    Doug Brott Lifetime Achiever DBSTalk Club

    Jul 12, 2006
    Los Angeles
    OK .. It's not for me, though.
  7. Jun 7, 2010 #627 of 2476
    Scott Kocourek

    Scott Kocourek Well-Known Member

    Jun 13, 2009
    I called the 1-800-DIRECTV number asked for promotions and the first lady said she had never heard of the promotion and then asked me to wait a few minutes. About 5 minutes later came back and said the promotion was for new customers only, but if I would hold she would transfer me to someone else.

    The second lady asked why I was calling and I told her I was calling about the 24 months free HD access and she said, "OK let me get you signed up."

    Total time on phone 25 minutes, first lady was about 10 minutes, time on hold about 10 minutes and the second lady about 5 minutes. Both were very friendly.

    No mention of auto bill pay, In fact the credit card on my account from many years ago was never updated after it expired, and she didn't even bring that up. We will see what happens next month but it did show up on my account within a minute or two.

    Good luck to the rest of you.
  8. Jun 7, 2010 #628 of 2476
    Alan Gordon

    Alan Gordon Chancellor

    Jun 7, 2004
    Dawson, Georgia
    Y'all are looking at it two different ways.

    The DVR fee is $7 now per account, but the mirroring fee is still $5.

  9. Jun 7, 2010 #629 of 2476

    bluemoon737 Godfather

    Feb 20, 2007
    Portsmouth, NH
    That's they way I read things too Doug...only makes sense.
  10. Jun 7, 2010 #630 of 2476

    MysteryMan Well-Known Member DBSTalk Club

    May 17, 2010
    Your Welcome
  11. Jun 7, 2010 #631 of 2476

    lflorack Godfather

    Dec 16, 2006
    I agree completely. I rarely pay cash for anything and use my credit card for virtually everything -- and auto-pay is even better. Extra cruise points or airline miles and pay my CC off every month. I've never really had an issue with it. Like anyhting else, you do ned to watch it, but the effort needed to watch it is much less than having to mail checks every month.
  12. Jun 7, 2010 #632 of 2476

    BillN96 Mentor

    Mar 30, 2007
    I just called Customer Service and had the promotion added with no issues. I have my bill bundled through my local telephone company and the CSR said that the bundled bill was a form of auto bill pay and that I automatically qualified for the $10 credit for the next 24 months. I have been a happy DirecTV customer for several years and was very happy with the knowledgable CSR.
  13. Jun 7, 2010 #633 of 2476

    mrfatboy Godfather

    Jan 20, 2007
    I called and got my FreeHDAccess credit for 24 months :D
  14. Jun 7, 2010 #634 of 2476

    hbkbiggestfan Godfather

    May 24, 2007
    I just called 800-531-5000 as well and first I asked about the new Free HD promo being offered to new customers and if anything was being done for existing customers and he said no and wasn't giving me anything. I then inquired about a 24 mo. free HD credit I read about and he immediatly responded that he was aware of that and could add it on for me right away. Added it on and I asked if there were any other promos available for me and he said no :(

    I asked him if there were any stipulations or a contract renewal and he said no. No mention of auto-pay whatsoever. Hopefully this sticks for the full 24 months without me having to do auto-pay because if there is an issue I will be sure to call back and let them know I never signed-up/ was asked to sign-up for auto-pay for this promo.

    Overall Im now very happy to be saving that extra $10 every month!
  15. Jun 7, 2010 #635 of 2476

    sheureka Legend

    Dec 22, 2007
    Call back - I'm bundled with Qwest and had no problem getting the discount yesterday. - sheureka
  16. Jun 7, 2010 #636 of 2476

    Villager Legend

    Feb 8, 2007
    You will be charged on the due date. There is no warning, lead time or heads-up. They generate the statement and charge your cc simultaneously.
  17. Jun 7, 2010 #637 of 2476

    bjflynn04 Hall Of Fame

    Jul 27, 2004

    I just checked my online account and it still shows Not Enrolled for Autopay
  18. Jun 7, 2010 #638 of 2476

    KoRn Legend

    Oct 21, 2008
    I called and got the $10 discount. CSR said it would be for 2 years and auto pay was a requirement. We are already on auto pay. Our contract is up on Oct 28th. I don't like auto pay personally. So far it has never been a issue but heard DTV does mess up some times. How are you people getting this deal with out auto pay? He told me if we drop auto pay. We will lose the $10 discount for HD access.
  19. Jun 7, 2010 #639 of 2476

    MountainMan10 Icon

    Jan 30, 2008
    I was told this also. My bill is bundled with Qwest. I said that it is equivalen to autopay. The CSR checked and said that accounts bundled with either Qwest or Verizon qualified and added the credit for me.
  20. Jun 7, 2010 #640 of 2476
    Mark Walters

    Mark Walters Legend

    Sep 21, 2009
    Asked for promotions...immediately they offered the 24 months free HD but said I must sign up for auto-bill pay for the special.

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