Separate names with a comma.
Discussion in 'DIRECTV General Discussion' started by DavidMi, Jun 3, 2010.
...this is way sad! This and the fiasco with the ST is pushing me to the end.
I'm confused, why is it sad?
I can confirm that strange things can and have happened.
My rep tried to push some NFL deal on me. I told her I was English (I am) and didn't give a crap about the NFL. She basically had to pause for 20 seconds as she was laughing so hard, told me she was Jamaican and could not agree more with me.
I am and it was already applied to the bill I paid yesterday.
The only question is, will it stay that way? I hope, for your sake it does, but be prepared for disappointment.
First of all? What fiasco with ST. I am not aware of any such fiasco. Secondly, auto-pay is part of the announced requirements for the promotion. There is nothing said about that.
...why? ..because I'm sick and tired of 'strings attached'. Drop the HD fee ...period. I feel I've already paid plenty for a service that is headed toward being the 'norm' anyway. $10 per month for the past 27 months, plus buying/leasing 2 HD receivers at $200 a pop from Costco back in 2008.
How about this...auto-pay with a 7 day sleeper clause. I have 7 days from the initial debit to have it repealed.
It's easy, just say "Customer Service" when it prompts you for anything, it will send you through to CSR's pretty quickly.
I called in last night, got some assistance comparing my old legacy package to a new package. The new one was the same price and had more channels so I upgraded that, then dropped the $10/month for 24 months and added Starz w/ the savings. I am thinking about calling in and upgrading one of my boxes as the CSR said that I was eligible for an upgrade and then might also turn on MRV. Haven't decided on those yet but probably will do it in the next couple of months.
Thanks DBSTalk, I wouldn't have known about any of this "stuff" without this website!
..I rest my point.
ST fiasco = annual 'deals' to be had by those you plead and beg or threaten to cut off their service/ST.
I don't get it. It's a contractual thing. They offer a $10.00/month discount (consideration), and you provide auto-pay. Seems fair to me.
Basically, you want something for nothing...and that's not much of a contractual relationship., but we can always hope. I just don't see it as something to get my knickers in a knot about. After all, they are trying to give me money (and they succeeded). The requirements on me were minimal (especially considering I've been on auto-pay for many years).
It looks like a win-win to me, but maybe I'm missing something.
I can testify that no begging/pleading was required for multiple folks who gained both NFLST and the 24 month free promo discounts.
No animals were harmed in those transactions either.
Dish's offer is free HD for "life".
....to new subscribers who commit to 24 months and the automated bill pay.
The strategy there must have been:
1) Locked in revenue for new subscribers (only)
2) Reduced churn rate for that batch of new customers
3) Reduced collections due to automated bill pay
4) One time new account acquisition hit for accounting purposes
5) Many of the new customers will be cable defectors, based on the cost comparisons
Seeing all those upside considerations, DirecTV appeared to have jumped on matching those things quickly for the same reasons.
My lord...dealing with a business isn't a democracy. If you want service, you agree to pay for that service and abide by their rules. You don't get to make the rules, you don't get to change the rules. Go into business for yourself if that is what you want.
If you don't like it, take your money elsewhere. It's freakin' auto-pay...not a request for a DNA sample. If I had half as many complaints as some of you, I would no longer be a customer. If you want the promotion, they say that (technically) you must use and keep using auto-pay. They may wave that requirement for some of you. If they won't and you don't want to use auto-pay...you don't get that $10 off each month. That's just too bad for you. That is your choice as a consumer.
Stop demanding things folks. Leave your sense of entitlement at the door. You get what you pay for or you pay someone else.
...w/ reduced resolution, a healthy dose of macroblocking, and the potential lose of your DVR in the future. Such a bargin! :lol::lol::lol:
Name a content access provider which doesn't operate this way...
And free trolls for life.
For another $10 discount off of my bill, I'll send in a DNA sample