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Discussion in 'DIRECTV General Discussion' started by DavidMi, Jun 3, 2010.
Nope. Those qualifications existed from the beginning.
So...you were listening in on my conversation? Don't think so.
Tasha either lied to me (which I doubt because she had no reason) or she didn't know her company's policy (which she should have) concerning the free HD because she told me I would have it for 2 years. Either way, she was wrong which means the system did not work. Just as it did not work when they billed me for my "free" Starz.
I believe it clearly stated on their site you needed to have auto-pay. That's why I added it before I called and asked for the offer.
Some of us signed up before there was anything on their site.
I call BS. That's been the policy since before the deal even started (LINK).
I was missing the Credit for Free HD, and Stars this month. The Stars they just gave me free for 3 months last month the the credit for both were applied last month.
I spoke with DTV customer service and the assured me it was a billing glitch and I would receive 2 credit for each on next months bill.
I have Autopay and Total Choice Plus.
You may call whatever you wish. Did you happen to read (obviously not) the part about being for new customers only and the offer was free for life? The decision to add current customers for 24 months happened after the offer you cite.
The auto-pay requirement has always been there, whether it's the life deal or the 2 yr deal. It's plastered everywhere, including tons of posts in this thread (HERE's one the day the life and 2 yr offers started). "Auto" is mentioned 300 times (the max for search results) in this thread alone in the first two days of the offer. I find it hard to believe people didn't know about it (except maybe a few OJ Simpson jurors). I realize that early on many people fooled the CSRs into giving them the deal without it. But now that it's coming back to bite them, people claim ignorance. Sorry, but I don't buy it.
Does anyone know if the FREE HD FOR LIFE promotion for existing subscribers ended yesterday?
If you refuse to read there is no hope.
Somebody probably knows ... whether or not they are telling is a different question.
(I expect for the sake of loyalty it is continuing but now we wait for the first person to claim they got the credit after July 21st.)
As far as NEW customers ... DirecTV changed their website this morning. Free HD for new customers is limited to those who sign up for Premier. The offer is combined with NFL Sunday Ticket where one pays $59.99 for five months and gets Premier and NFL Sunday Ticket then the price jumps up to the full price for Premier. Free HD is included for life (new customers).
What that means for old customers? Good question.
Good luck keeping your $10 discount on HD Access without autopay. As someone recently said, "if you refuse to read there is no hope." Autopay is required to keep the discount.
It means they are launching their annual "Get NFLST for free by signing up for the Premier Package" promo....the Feed HD for Life is an add on this year for new customers. I anticipated this coming in a previous post for NFLST.
We'll find out soon if the same offer holds up with Free HD for 24 months for existing customers.
DirecTV is wording it the other way around (free Premier with NFLST) but the result is the same.
We need a guinea pig! Someone who didn't take advantage of the existing customer offer over the past six weeks.
Pay full price? :lol:
I'm a guinea pig.
Seeing this reminded me to check with my wife to make sure she had done it and it turned out she did not, because she was wanting to pay the bill the old way this week (she has used Checkfree.com to pay it, which does some wierd things with the billing with DireCTV) before changing it over to avoid any issues with missing or late payments, but she did not realize it might end (I guess I forgot to tell her that ). So, I went ahead and signed us up.
No problems at all and not a hint of pushback. No checking to see if it could be done or asking around or whatever and no mention of NFL Season Ticket. They could not have been more helpfull even though we did have to go ahead discontinue the Check free thing and pay the bill via credit card now to get it done. They wiaved the $5 fee without me even asking.
Ok, another guinea pig. I never got around to asking for the Free for 24 HD discount until about an hour ago. No issue at all. I already have auto-pay.
I asked for it after cancelling ST-to-go, and getting the whole home thing for free.
Yet another guinea pig. I just got off the phone with D* and got the 24 month deal. They even threw in 3 months free of Showtime (I don't know why, I wasn't complaining or anything).
No haggling or anything required, so it was very easy. I've been enrolled in auto bill pay for some time now, so I wasn't newly signing up for that either.
I called to get the NFL and HD discounts. I was ineligible for them because I have a current $5/mo discount and have 5 months left of a 12 month free HD discount. They told me to call when the HD discount expires in Dec to get the 24 months free. Because they couldn't give me the $20/month x6 for NFL, they just gave me a one time $120 credit. They also gave me the NFL To Go for free. Customer since 2004, autopay, have always had ST and usually at least one pay for movie channel. Thanks DBS Talk!