Free NFL Sunday Ticket without even asking?!

Discussion in 'DIRECTV General Discussion' started by starcms, Jun 17, 2015.

  1. Shades228

    Shades228 DaBears

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    Mar 18, 2008
    You have no way to turn off auto renewal yourself and the window to do it through a CSR is pretty limited actually.
     
  2. JACKIEGAGA

    JACKIEGAGA N.Y. FOOTBALL GIANTS

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    Dec 11, 2006
    Long Island, NY
    Can you cancel anytime before the seasons starts? I was thinking of getting rid of it this year.
     
  3. trh

    trh This Space for Sale

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    Nov 2, 2007
    NE FL
    Read post # 18
     
  4. Shades228

    Shades228 DaBears

    6,081
    46
    Mar 18, 2008
    Yes you can cancel it guaranteed prior to the season start. There is generally a 1-2 week grace period as well for those with joint billing as the bills may not be seen prior to the start of the season. The difference in my post is that if they say that they added the non auto renew line item it will be ignored at this point so make sure they actually remove it.
     
  5. Bill Broderick

    Bill Broderick Icon

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    Aug 25, 2006
    Long Island
    Keep an eye on your account and see what/when you get charged. Sunday Ticket and Sunday Ticket Max are two separate subscriptions, with Max being an add-on package. It may very well be that you are getting charged full price for Sunday Ticket, and getting the Max add-on for free. Unless you care about the features provided by the Max add-on (personally, I don't), you'd be better off not having Max and asking for a discount on the standard Sunday Ticket package.
     
  6. AngryManMLS

    AngryManMLS Active Member

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    MN
    Yet according to every DTV phone rep I've talked to "auto renewal" on my account is off which according to them includes Sunday Ticket. Of course I should have learned a long time ago not to fully trust DTV phone rep since... well... yeah.
     
  7. Shades228

    Shades228 DaBears

    6,081
    46
    Mar 18, 2008
    There is no such thing as a global auto renew. There was definitely some confusion somewhere.
     
  8. AngryManMLS

    AngryManMLS Active Member

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    Jan 30, 2014
    MN
    Except their own reps pretty much told me "yes auto renewal for Sunday Ticket is off." Therefore it's their fault for misleading me on that. In the end all is taken care of but man... their reps really need to be trained better.
     

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