Free NFL Sunday Ticket?!?

Discussion in 'DIRECTV General Discussion' started by jep8821, Apr 23, 2020.

  1. Sep 2, 2020 #121 of 243
    GLM

    GLM New Member

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    I assume this on "my programming" means nothing? Channel 114 says "No information Available" and a gray box with "NFL Sunday Ticket Authorization Confirmation".

    1.jpg
     
  2. Sep 2, 2020 #122 of 243
    dtv757

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    ^^I saw that($0) before MLB started cause I was on auto renew then the following month I was billed for mlb (which I expected) .


    Were u told it was free, if so I say wait till next bill ??

    Sent from my SM-N960U using Tapatalk
     
  3. Sep 2, 2020 #123 of 243
    GLM

    GLM New Member

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    Yeah I didn't get an email which CHAPS ME TO NO END as I'm a continuous customer of 23 years. I guess I'll be calling next week.

    Week 1 still free?
     
  4. Sep 2, 2020 #124 of 243
    narrod

    narrod Godfather

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    Called today with a billing issue and was given Sunday Ticket, FWIW.
     
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  5. Sep 2, 2020 #125 of 243
    the2130

    the2130 Active Member

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    Same here, I've had DirecTV since 2003, I've had Sunday Ticket every year, and I have never gotten it for free. I've gotten occasional discounts on other programming, but nothing like what some posters here have described.
     
  6. Sep 2, 2020 #126 of 243
    GLM

    GLM New Member

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    UPDATE:

    Just got off the phone. Asked for "RETENTION" and (nicely) read the riot act to the girl wondering why "several of my friends" got ST free and I didn't despite being a 23-year customer. She said she had no promos available but would switch me to a second agent. Told him the same and he game me Showtime 4 months (who cares), $35 off each month (YAY!!), and FREE SUNDAY TICKET.

    Jackpot.
     
  7. Sep 2, 2020 #127 of 243
    Rich

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    The loyalty phone number, what is it?

    Rich
     
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  8. Sep 2, 2020 #128 of 243
    codespy

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    It probably won’t work for you, you’re ATT billing right? I’m still on legacy. I used the 800-824-9077. I always have success with no wait early in the morning (7ish).
     
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  9. Sep 2, 2020 #129 of 243
    dtv757

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    That # is the winner !!!

    Just called and she was able to add NFL ST Max Free !

    (Glad I took it off 2 week ago) !!

    Quick call only 5 min.



    Sent from my SM-N960U using Tapatalk
     
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  10. Sep 2, 2020 #130 of 243
    Rich

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    Yup, doesn't work. Oh well.

    Rich
     
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  11. Sep 2, 2020 #131 of 243
    ewto16

    ewto16 Legend

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    Thanks for the thread. I looked back in my emails and got one in April that said I would get ST MAX for free! Pretty pumped. Still showing $0.00 on my bill.
     
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  12. Sep 2, 2020 #132 of 243
    lilstone87

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    What do you mean by this? I know a year, or so ago. I was forced to merge my Directv account to their ATT, while signing into my account on the Directv site.

    I might have to call them, as today I was emailed, saying my next bill would be like almost $400, showing them charging me a one time fee for ST. Which I was told it would be 6 payments of $49. I might call them tomorrow. As seeing that email bothers me, and there's no way i am paying a single bill that high. I might give them a bit of **** about it. Never know.. they might offer me a bit cheaper. As I was told one thing, agreed on that, and now I get an email stating something different.. which is concerning to say the least.
     
  13. Sep 3, 2020 #133 of 243
    codespy

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    My best guess is look at the URL when you sign into your account. When you go to directv.com and sign in, does the URL switch over to att.com or does it stick with Directv.com/......... when you’re logged in? From my understanding based on other posts, the newer att.com DirecTV is quite different than the legacy DirecTV website when checking everything on your account.
     
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  14. Sep 3, 2020 #134 of 243
    lilstone87

    lilstone87 AllStar

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    Haven't paid attention to the url. I know when i sign into my account on DTV site. I get get two options, use directv site for watching entertainment online, or go to ATT site, for account type stuff.

    Which i just called them yesterday, as i get an error under "my services" on the ATT site. Making it impossible to see my DTV service, to make any changes. Currently i have to call them for changes. Overall very annoying, and stupid.
     
  15. Sep 3, 2020 #135 of 243
    bsmithFX4

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    I called that 800-824-9077 number referenced above, and only had to wait about a minute for an agent. I said I was calling to try and save money by removing Sunday Ticket and wanted to see if there might be any other offers available that might lower my bill enough so that "I could afford to keep ST". After a minute she said that I could get ST Max for "100% off" (a.k.a FREE!). After she added that promo, she then also offered me $20 off my bill for 12 months! Glad I made the call!
     
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  16. Sep 3, 2020 #136 of 243
    b4pjoe

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    Then your account has been transitioned to AT&T. The AT&T website sucks and doesn't work a lot of the time.
     
  17. Sep 3, 2020 #137 of 243
    heisman6183

    heisman6183 AllStar

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    So after calling to cancel auto renew for Sunday ticket and being told multiple times I was getting it for free, I was charged for the first installment on my bill today. Loyalty number here we come!
     
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  18. Sep 3, 2020 #138 of 243
    lilstone87

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    Yeah I was forced to do that last year, as I tried to stay on the directv site. The site, literally gave me no option, other than convert over to the ATT site. All around stupid, and the ATT site sucks badly. The directv site setup I actually liked, and thought it worked very well. I think ATT was very stupid forcing this change on a lot of people.

    However I was able to call the number listed above. I was asked my phone number, and one other account question. The lady was able to help me. Sadly she didn't want to remove my current ST order, just in case she couldn't add it back. However I am considering cancelling the ST, and seeing if they can add it back cheaper. As I have had to call them a couple times, since agreeing to a deal, because i was told one thing, and emailed info saying different. Making things a bit of a headache for me.
     
  19. Sep 3, 2020 #139 of 243
    Rich

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    Once again, CSR roulette pays off! I talked to a guy in Arizona and got the whole thing at no cost. And some credits to boot. Spent damn near an hour BSing with him and finally got it.

    Rich
     
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  20. Sep 3, 2020 #140 of 243
    lilstone87

    lilstone87 AllStar

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    Well I called back, and had ST removed. Oddly when I had the lady add it a week, or so ago, ST wasn't activated at that time. As the person I spoke with just a bit ago, said there was a pending order for it. Overall I find that odd. Also as I was getting off the phone, I asked if they were still having their free preview of NFL ST for week 1, like they do every year. The rep told me not that they were aware of. Hopefully.. That's just info not being passed along this year, due to the pandemic.
     

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