Free Platinum HD?

Discussion in 'DISH™ High Definition Discussion' started by l8er, Aug 1, 2009.

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  1. nightfly85

    nightfly85 Mentor

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    Oct 6, 2005
    How to get to chat on dish? I've tried twice to get the platinum channels and I have turbo gold hd, and still no go.
     
  2. coldsteel

    coldsteel Hall Of Fame

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    Mar 29, 2007
    OK, don't know what you're hearing/smoking, but YOU CANNOT GET PLATINUM HD WITH ANY TURBO HD PACKAGE UNLESS YOU HAD PLATINUM HD BEFORE 8/1/09 ALREADY...

    There is NO way to.
     
  3. GrumpyBear

    GrumpyBear Hall Of Fame

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    Feb 1, 2006
    I would still give it a try. Even with Turbo.
    As L8er has pointed out and Dish hasn't fixed nor looks like they can fix the Platinum for Free, until Jan/Feb time frame.
    Go to the dish website down at the bottom you will, Customer Service and next to that is Contact us.
    click on the Contact Us. Bottom left on that page you will see Live Chat & Support Chat now box.
    Lots of Luck
     
  4. coldsteel

    coldsteel Hall Of Fame

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    Mar 29, 2007
    STILL will not work. There is not an option in the system to add Platinum HD to Turbo HD AT ALL.
     
  5. Dobe

    Dobe Mentor

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    Mar 5, 2007
    I just ran across this long thread so I'm sorry if I'm asking a dumb question. I'm trying to figure out whether I'm being charged correctly by DISH.

    I signed up October 2008. This is part of my current statement, which I don't believe has changed in the last 6 months.

    "Premium Channels: 1 Yr Cinemax for a Penny with Autopay Participation, PlatinumHD, HBO, Starz!"

    Classic Silver 200 With DVR 57.99
    DISH Home Protection Plan (DHPP) 5.99
    2 Premiums With Classic Gold 250 Bonus
    Pack, GoldHD and PlatinumHD 50.00
    total $113.98 including tax minus $3.00

    Does this seem like the correct price or am I being overcharged? Can I get the charge for PlatinumHD removed? Thanks for the help.
     
  6. dennispap

    dennispap Icon

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    Feb 1, 2007
    Here is the thing. If you get the platinum removed, you will then pay full price for your hbo and starz. plus you will lose your $3.00 dvr credit.
    Now you pay 10.00 for hbo and 10.00 for starz w/ the bundled discount.
    If you drop platinum, you lose the bundle discount, you will then pay 15.99 for hbo and 12.99 for starz, plus lose your 3.00 dvr. So 6.00 more for hbo ,3.00 more for starz plus 3.00 dvr minus $10.00 for platinum, and you will be paying 2.00 more than you are now. Now i have fought them on the $3.00 dvr savings and after 2 months I THINK they got that straight on my account, but not sure until i get the next bill. Even if you still get the 3.00 dvr credit, you would only save $1.00 per month by dropping platinum. It is not worth the billing headaches you will get with the partial credits, partial charges, etc. to save $1.00 per month ( if you get the $3.00 dvr credit)
     
  7. Dobe

    Dobe Mentor

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    Mar 5, 2007
    Thank you for the detailed response. DISH pricing seems unnecessarily confusing. :eek2:
     
  8. CeeWoo

    CeeWoo Godfather

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    Dec 1, 2008
    I also want to thank you. You seem to have a better grip on pricing than some that work for Dish. LOL

    I like how their site has a 'change programming' area that allows me to see how various changes would effect my monthly bill-BUTTT since I have the Cinemax for a penny promo-it won't allow me to see what would happen to my bill if I were to drop that and upgrade/change to Americas Everything since I have 3 receivers. Bummer-I guess I'll fire off an email to them
     
  9. coldsteel

    coldsteel Hall Of Fame

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    Mar 29, 2007
    Um... WRONG.

    As long as you have ANY TWO premiums, you pay $22 for them. Also, the only way to lose the DVR discount is to drop the DVR Advantage by removing locals or dropping to DishFamily or have it magically move to 2010. The above poster would lose ONLY the $10 charge for Platinum, since he still has the 250 Bonus Pack, HD, HBO and Starz.

    Your 'grip' seems to have slipped.
     
  10. dennispap

    dennispap Icon

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    Feb 1, 2007
    Well not acording to 3 different chats and one phone call. I didnt do anything other than drop the 10.00 platinum add on charge and they took away my 3.00 dvr avantage. I fought with them since August and they finally put the 3.00 credit back on my acct and credited me 6.00 for aug and sept. As for the premiums, i had hbo and sho and was paying 20.00 for them. After getting the platinum pack removed, they then charged me 15.99 for hbo and 12.99 for sho. When I asked, they told me that since i dropped the stand alone plat pack, the premium bundling discount was no longer available. I then dropped hbo because of that. Now i have(per my latest chat)
    Classic Gold 250 with DVR for $67.99.
    HD & Platinum (Gold) for $10.00.
    Additional High Definition Duo Receiver for $7.00 per month.
    Showtime movie package for $12.99.
    Your new monthly rate is $97.98 plus taxes. Plus $3.00 disc for dvr
    = 94.98 per month
     
  11. GrumpyBear

    GrumpyBear Hall Of Fame

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    Feb 1, 2006
    Sorry to hear you had a problem. When they dropped the fee for Platinum on my account and on my Partents account. The DVR advantage discount stayed as well as the discount for HBO/Starz. CSR roulette I guess, and you got the short straw vs most others.
    Oh and Hats off to l8er for this tip and thread.

    Quick Edit, just went to my dish acount, clicked on the learn more next to the Premium Channels and it still says any 2 Premium's for $22, 3 Premiums for 31, 4 Premiums for 40 and 5 for $50.
     
  12. l8er

    l8er Icon

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    Jun 18, 2004
    Thanks. After looking at the new pricing it appeared to be a discovery worth passing along. Too bad it's been easy for some some subs and difficult for others.
     
  13. manzelmo

    manzelmo Cool Member

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    Apr 16, 2008
    Talk about confusing

    My go round with Customer Service, today.

    Now I wait to see if I get charge $5.00 to downgrade or not. CSR did say she was waving it.

    Interesting side note: I sent an email to Dish last month about this and DID NOT get a response.
     
  14. Paul Secic

    Paul Secic Hall Of Fame

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    Dec 16, 2003
    IMHO those channels arn't worth the hassle.
     
  15. coldsteel

    coldsteel Hall Of Fame

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    Mar 29, 2007
    IMNSHO, why do you care anymore? Honestly.
     
  16. RasputinAXP

    RasputinAXP Kwisatz Haderach of Cordcuttery

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    Jan 23, 2008
    Hey, leave him alone, he's already disgruntled with U-verse. :p
     
  17. GrumpyBear

    GrumpyBear Hall Of Fame

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    Feb 1, 2006
    Nothing wrong with spending a little time and effort, and NOT spend money on something you shouldn't be spending money on.
     
  18. manzelmo

    manzelmo Cool Member

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    Apr 16, 2008
    Well I happen to like Crime & Investigation HD (387), HDNET Movies (383), MAVTV HD(361), MGM HD (385), Universal HD (9427) So getting them for free was why I bothered.

    If you are a guy MAVTV is just too funny, if a little twisted.
     
  19. Oct 4, 2009 #219 of 278
    billyfury

    billyfury Cool Member

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    Jan 5, 2004
    They have been charging me $10 for Gold HD and an additonal $10 for Platimum HD. I think only for last month. CSR told me because they have so many coustomers they wait for you to call in to remove the second charge. I guess they dont have a computer. Anyway this thread has saved me $10 a month.

    billyfury
     
  20. Oct 5, 2009 #220 of 278
    johny

    johny New Member

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    Oct 5, 2009
    what are the main features does it have
     
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