Free Sling Adapter?

Discussion in 'ViP612/622/722/722K DVR Support Forum' started by jedi5, May 19, 2011.

  1. Jul 8, 2011 #121 of 182
    fudpucker

    fudpucker Godfather

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    Jul 23, 2007
    NW Iowa
    OK, thanks. (BTW - seeing your quote and pic of your dog - we just lost our Golden Retriever in 2009 after 17 years, so I know the feelings.)
     
  2. Jul 8, 2011 #122 of 182
    MaryB@DishNetwork

    MaryB@DishNetwork DISH Representative DISH Representative

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    Jan 18, 2011
    Please send me your account information and I will be able to determine why you are unable to find the rebate offer. Thank you!
     
  3. gwheaston

    gwheaston New Member

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    Jun 18, 2011
    Well got my next bill, NO CREDIT on my account. I guess time for more Calls and Chats with them.
     
  4. socks999

    socks999 New Member

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    Jan 12, 2006
    Hi Mary - I can't PM you either because of the 5 post limit - one down, four to go before I can contact you.....
     
  5. ewingr

    ewingr Legend

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    May 18, 2005
    I gather I need to call in to order the sling adapter with the rebate. I don't see anything about it online.
     
  6. MaryB@DishNetwork

    MaryB@DishNetwork DISH Representative DISH Representative

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    Jan 18, 2011
    The Sling Adapter can only be purchased for the rebate through a CSR. If you would like any of the DIRT member to assist we can. It cannot be ordered on line for the rebate! Thank you!
     
  7. Geordon

    Geordon Cool Member

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    Sep 26, 2007
    Now you tell me. I ordered the Sling Adapter on the 9th, it shipped on the 11th, and I received and connected it earlier this week. But, as others have observed, still no link under My Account. After reading your post, I called Dish and asked about the missing link. The CSR told me the Sling Adapter was not registered on my account. After several on-hold waits, she told me it was on the account, but I have to wait 24 hours for the link to show up. If I don't see it tomorrow, I will ask about returning the adapter for a refund, then reordering over the phone. I will keep you posted.
     
  8. MaryB@DishNetwork

    MaryB@DishNetwork DISH Representative DISH Representative

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    Jan 18, 2011
    Please let me know. I have heard reports the the sling rebate link is now working when added after the fact. I would appreciate the update!
     
  9. Keybounce

    Keybounce Legend

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    Jun 19, 2009
    Two questions:

    1. With an uplink speed of just over 300, will this work?
    2. Does it require being in dual TV mode? Dual TV is *bugged*, and the "only one tuner for watching and recording" is a pain.
    3. Is there any reason that the software on the 722 cannot actually provide a TCP server itself, instead of having to purchase a separate box? (Ok, three questions).
     
  10. MaryB@DishNetwork

    MaryB@DishNetwork DISH Representative DISH Representative

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    Jan 18, 2011
    1. 250 kbps or better for a Standard Quality SD picture. 500 kbps for High Quality SD picture.
    2. Yes, in dual mode.
    3. I am not qualified to answer this question but sent an e-mail to see if i can get an answer for you. I will let you know.
     
  11. gwheaston

    gwheaston New Member

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    Jun 18, 2011
    1. I only have 128k up and I can stream SD fine.

    2. I have my 722k set for single mode. When you start a stream, it switches to dual mode. When done streaming, it goes back to my single mode.
     
  12. gwheaston

    gwheaston New Member

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    Jun 18, 2011
    Tell me about it, I bought my adapter from a local dish dealer. I did not see anywhere on line that I had to buy direct from dish and a CSR. After a few online chats I was told I could not get the rebate, but they did offer me a $10.00 credit for 12 months or a one time $120.00 credit. I took the $120.00 credit. Got my last bill but it was not listed on my last bill, but I just checked my online account (because I have not sent a payment in yet.) and it shows I have a zero balance. So I guess I got the credit. Under payments on my account it does not show any recent payments. So I'm not sure.

    I really will be looking and making calls in the future for any other Specials to find out what is required. this really has been a screwed up mess.
     
  13. joedoe

    joedoe AllStar

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    Jul 19, 2005
    I bought it online. So what can I do now to get the rebate? BTW the page http://www.dishnetwork.com/compare/tveverywhere.aspx doesn't say about how one has to buy the adapter in order to get the rebate! It just says : "FREE Sling Adapter" and has the "Order now" link.
     
  14. gwheaston

    gwheaston New Member

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    Jun 18, 2011
    Call and tell them, I did an online chat (so I had a record of what was said), I got transferred to the Loyalty department chat and they said since I did not buy mine from dish directly (I bought mine from a local dealer) I could not get the $99.00 rebate. So they offered $10.00 off my bill for 12 months or a one time $120.00 credit to my bill. I took the $120.00 credit. My last bill did not show the credit, but when I check on line, it shows my last bill, and that i have a zero balance. So it looks like I got the credit.
     
  15. joedoe

    joedoe AllStar

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    Jul 19, 2005
    Just called the Dish and they told me that I have to wait for 30 days for the link to appear on my account page?
     
  16. sremick

    sremick AllStar

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    Feb 4, 2008
    Keeps you from calling them for another 30 days. Nice, eh?

    And in 40 days they'll have some other excuse why the link isn't appearing. That'll last a few more weeks.

    That's how rebates work. They try to wear you down with lies until you stop caring or forget about the rebate entirely.
     
  17. TulsaOK

    TulsaOK New Member

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    Feb 23, 2004
    Painting with a rather broad brush aren't we?
     
  18. dmspen

    dmspen Hall Of Fame

    1,867
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    Dec 1, 2006
    Los Gatos,...
    I had Mary from DISH place my order after PMing her here on these forums. After I received email confirmation from DISH, the rebate link was present and active.

    I hooked up the SLing adapter last night. Works just fine.
     
  19. MaryB@DishNetwork

    MaryB@DishNetwork DISH Representative DISH Representative

    361
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    Jan 18, 2011
    You do not have to wait 30 days for the link. Please send me your account information and i will see what needs to be done to get you the rebate. If anyone ordered online in error, please send me you account information as well so I can advise you. Thank you!
     
  20. finniganps

    finniganps Hall Of Fame

    1,518
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    Jan 23, 2004
    Are there any downsides to getting this (i.e. extend commitment, cause other problems)? I'm trying to understand why everyone wouldn't want to do this? Doesn't this essentially extend my reach so if I am away from home I can access my DVR recordings as long as I have a high speed connection?
     

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