PLEASE DO NOT ANSWER THIS POLL UNTIL L187 SPOOLS AND YOU GIVE IT A COUPLE OF DAYS TO TEST! Under L187, are you experiencing problems with CallerID? If so, please provide the following information: city where you are located name of your phone company is your CallerID history being updated correctly, but you are just not seeing the CallerID popup on incoming calls are you seeing the CallerID popup, but your CallerID history is not being updated properly Does CallerID work on another Dish receiver that you have - if so, what is/are your other receiver(s) on which it does work how are you connecting a phone line to your 921 - ie wire directly into phone jack, wire into splitter connected to your phone jack and how may ways you split the signal, wireless phone jack (please provide brand name), etc. Thanks for participating in this thread. The more information you can provide will go a long ways towards getting this fixed!