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Frustrating!

Discussion in 'DIRECTV General Discussion' started by Fuzzybear, Mar 29, 2012.

  1. Davenlr

    Davenlr Geek til I die

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    You should see a banner at the bottom saying the satellite/polarity and for the HD satellites, a message saying HD is OK.
     
  2. Davenlr

    Davenlr Geek til I die

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    OK. I thought he was asking it he replaced his Zinwell directly with an SWM16 if he would need a power inserter for it, since I dont guess the Zinwell requires one.
     
  3. Rich

    Rich DBSTalk Club DBSTalk Club

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    The 24s need a stronger/better/cleaner (?) signal than the other HRs. First 24 I had installed wouldn't work, even tho all my other HRs did, until the Tech went up on the roof and realigned the dish. So, even replacing a 24 with a 20-700 won't tell you for sure if the 24 is at fault (which I doubt) because the 20-700 will probably work.

    Rich
     
  4. west99999

    west99999 Icon

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    What?? Did the tech tell you that?:nono: It most likely wouldnt work because your signals did not pass installation verification so he had to go adjust the dish because the signal was below threshhold. It has nothing to do with needing a "cleaner/better/stronger" signal.:lol:
     
  5. ndole

    ndole Problem Solver

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    It's all the same to IV. If it's below the threshold for 'your area', it fails. Nomatter which model or mfg. Doesn't make any difference.
     
  6. hombresoto

    hombresoto Legend

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    +1. Of course if the IRD is bad that doesn't matter but that is "rare"
     
  7. Fuzzybear

    Fuzzybear Legend

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    I resolved the problem yesterday after 3 long hours of removing every connection from the LNB/multiswitch/all receivers. There were some connections that were not RGQ rated that ended up in my toolbox from my BNC crimping set. I removed those and painstakingly ensured there was a sufficient amount of conductor prior to finishing.

    I realigned the dish but still getting some low numbers on 103(s) / 103(ca) / 99(s) but every channel is working nicely and as usual the HD is beautuful.....so I will probably put my ego aside and call Directv to further investigate.

    I have a real disdain for a couple local installers that the first words out of their mouth is " that won't work" or "who told you a fence pole would hold the dish" and the best one " where did you get RG11, only pros use that stuff". After further inspection they figured out all they had to do was hook everything up. So since the original install I have tried to limit my dealings with Directv to only adding and removing programming.

    Anyway, I appreciate the helpfulness from everyone and I apologize for taking an early stab at you guys that are contractor's and installers, it was inadvertent and not necessary.
     
  8. Rich

    Rich DBSTalk Club DBSTalk Club

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    Yes, a Tech told me that. One of only two Techs that I've met in my area. Sounded like it was true since all my other HRs were working at the time and only the 24 he had just brought me was having a problem which he corrected by realigning the dish. When I put the 24 in place I used the same cables a 20-700 had been using without any problems. His explanation made sense. Now explain why all my other HRs were working and that one 24-500 wouldn't. And try to leave out the condescension.

    Rich
     
  9. TigersFanJJ

    TigersFanJJ Hall Of Fame

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    The firmware on the receivers require the signal to be above a certain level during activation. If the signal is below that level, the technician can't complete the setup of the receiver without either fixing the problem or calling in to get a waiver (waivers are only granted in certain circumstances). Your system levels were most likely below the threshold, but not low enough to cause problems with the picture on your other receivers.

    Pot, meet kettle. :nono2:
     
  10. Alebob911

    Alebob911 Hall Of Fame

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    Glad you go things figured out!
     
  11. Rich

    Rich DBSTalk Club DBSTalk Club

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    Same thing happened to me when the 21-700s came out. My 20-700s were still working while all I got on my first 21-700 was 771s. An alignment also corrected that.

    My comment about working in the field with EEs was a statement of the truth, I intended no condescension. I just reread my post and I don't see how you inferred that from my implication.

    Rich
     
  12. inkahauts

    inkahauts Well-Known Member

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    I don't know/have never met any electricians that have a clue how to properly handle and separate out low voltage wiring... They think its the same as high voltage, and it just isn't.
     
  13. bigglebowski

    bigglebowski Legend

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    Cant agree more, they can pull the hell out whatever the wiring is (coax, cat6, etc) and do a great job. Just let the specialist do the design and termination work.

    But I have to agree with a lot of what Rich said about EE's. Also worked with computer engineers and well paid IT pros that couldnt troubleshoot or even build a basic home pc.
     
  14. Fuzzybear

    Fuzzybear Legend

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    Can anyone tell me if the HR34 is RF capable? and is it charged the same as a DVR?

    Thanks
     
  15. Rich

    Rich DBSTalk Club DBSTalk Club

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    Depends on what you consider "low voltage". Personally, I'd consider low voltage to mean anything under 600VAC, which is the top voltage most of the meters we use on a daily basis are made for.

    I'm not even sure what you mean by "properly handle and separate out low voltage wiring".

    Rich
     
  16. Rich

    Rich DBSTalk Club DBSTalk Club

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    When I began my apprenticeship we had over a hundred electricians working out of our Electric Shop and several distinct maintenance areas and the usual "shift electrician". We ran our own conduit, pulled our own wire and made all the terminations. We were all trained as Industrial Mechanical Electricians and not house wirers. We went thru training that was very different than the big electrician's union workers went thru. Two very different breeds of electricians.

    We had a pretty large engineering department and I got to work with a lot of EEs. Great at designing and drawing prints, but in the field practically useless. This is a generalization, I'm sure there are EEs somewhere that are proficient at troubleshooting and using tools, I've just never met one.

    Rich
     
  17. inkahauts

    inkahauts Well-Known Member

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    Yes and it's the same as all their other dvrs and receivers.
     
  18. inkahauts

    inkahauts Well-Known Member

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    Low voltage, as in cat6 phone line, coax, etc, that can have their signal quality hurt by other things, like rf noise.

    I can't tell you how many times I see electricians pull cat wire or coax right next to electrical wires in a house, through the exact same spaces all nailed together, or even worse, right next to the main electrical panels.
     
  19. Rich

    Rich DBSTalk Club DBSTalk Club

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    OK, I see what you mean. I believe you're talking about electricians who wire houses. Putting wires that transmit very low voltages in the same conduit as 120VAC is not something we ever did. If you let your fingers do the walking thru the Yellow Pages looking for an electrician, you never know what you're going to get. Even the hundred plus electricians we had were divided up between guys who could run a job and those that just followed their instructions.

    I used to follow licensed electricians (you have to pass a test to get a license to be able to work in homes and have the work you do inspected here in NJ) and nothing they do would surprise me. Most of them do a decent job, but there's always those that really shouldn't be doing electrical jobs.

    Rich
     
  20. Fuzzybear

    Fuzzybear Legend

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    Well out of nowhere my 771 issues returned last night on the same three channels.

    I brought my HR 20 down to the basement from the MB and it worked fine on all channels. I then swapped the BBC's and again it worked fine so that isn't the problem. I think the HR24 (from Solid Signal) is bad which really ticks me off.

    Any further thoughts?
     

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