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General DoD Discussion

Discussion in 'DIRECTV Connected Home' started by Earl Bonovich, Oct 24, 2007.

  1. Taxi77

    Taxi77 Cool Member

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    Jan 25, 2008
    I am getting the error now on both my HR20 and HR21 when trying to download. It asks me to fix now or later, but always shows as working properly. This just started last week. I have Comcast internet and am wondering if they are interfering with downloads from that sight. Internet is fine on the computer, and I can use my Slingbox without interruption. Using DoD, every 2 minutes or so it just stops.
     
  2. longhairbilly

    longhairbilly New Member

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    Mar 14, 2008
    Having trouble with my HR-21 as well. Been downloading stuff the past two months fine. Today I tried to get a few things and it says I am not connected to the internet. My PC and Xbox 360 are running fine.

    I rebooted the router and modem as well as the HR-21 itself.
     
  3. Taxi77

    Taxi77 Cool Member

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    Jan 25, 2008
    Maybe we should start a new post about this, do you have comcrap?
     
  4. Carrick

    Carrick New Member

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    May 15, 2008
    Just hooked up my DoD via powerline adpaters purchased from Directv. Selected a half hour cartoon for my kids to watch and had to wait over an hour for it to fully download. Haven't even tried a HD show. How can this be called On Demand if you have to wait for your show to load? I have Comcast for my ISP. Any suggestions an what might be my issue?
     
  5. Taxi77

    Taxi77 Cool Member

    28
    3
    Jan 25, 2008
    Check to see if your internet connection keeps stopping. Originally it was very quick, now it hangs up. I think Comcast is doing something to cause this, but I have no proof.
     
  6. Billzebub

    Billzebub Godfather

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    46
    Jan 1, 2007
    Pittsburgh, PA
    About a week ago i started having the same problem with my HR20-100. It can't be comcast since I have FIOS. I'm hooked up with a Buffalo wireless adapter and it was working fine. i wonder if this has anything to do with the recent software release. I'm running last weekends CE but this started before that.
     
  7. Taxi77

    Taxi77 Cool Member

    28
    3
    Jan 25, 2008
    Mine started last week prior to the last update. Having to continually select continue is a pain. It was working so well before....I guess I'm happy it's not Comcast, but wonder what it is.
     
  8. Thrill

    Thrill New Member

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    Aug 14, 2007
    I think the issue lies with the DOD service, not your cable provider. I have DSL, which understandably isn't the fastest broadband connection around, but have consistently had similar download wait times. I have tried one HD movie and it took 6+ hours to download. I tried to start watching it about 5 hours into the download and couldn't make it all the way through the movie without waiting for the rest of the movie to download. I would think though that your Comcast service would be a little faster, but sounds like it isn't. I'm also using Powerline adapters.
     
  9. Adam

    Adam Cool Member

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    0
    Dec 5, 2006
    I've had DoD on my HR20-700 with no issues. Tonight I activated DoD on my HR21, and I've noticed that I don't have the option to browse by channel (I can only start from channel 1000.) While I can add the remaining channels to my guide, I can't get to them via the on-demand menu (the "browse by channel" option is missing, as is the green button indicator to change the channel.) When I try to manually change the channel to one of the other DoD channels (like 1245 TNT), I get a "channel not available" message. The good news is that I can select and download content from any of the channels from the DoD menu located at channel 1000. Any reason I can't browse by channel on my HR21?
     
  10. Michael D'Angelo

    Michael D'Angelo Lifetime Achiever

    10,839
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    Oct 20, 2006
    As for the channels it takes 24 hours to completely load.

    As for the option not being in the menu did your receiver update it's software after running for a little while? I don't know how old the software is on that unit out of the box and I am wondering if it was before the option was added to the menu.
     
  11. Adam

    Adam Cool Member

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    Dec 5, 2006
    After another 12 hours or so, the "browse by channel" option appeared and I'm able to get to all of the channels. Interesting that I didn't have this issue with my HR20-700, but all is well now.

    I do seem to be having the same issue that some others are describing re: the internet connection. I get messages when I download that the internet is not working, but when I press "continue and fix later" it seems to download anyway. Again, I'm not having this issue with my HR20-700, only with my HR21.
    Either way, it eventually works, so I'm happy.
     
  12. Carrick

    Carrick New Member

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    0
    May 15, 2008
    Thanks Thrill. I'd call DTV if i thought it would get me anywhere. I wonder if the powerline adaptors are the source of the slowness? Anyway, hopefully over time it will improve.
     
  13. Trurida18

    Trurida18 Cool Member

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    0
    Jan 28, 2008
    nope its not the powerline adapters....Im running thru comcast, and my router is a Cisco Router, ive got a custom linux firewall.... and i KNOW there is nothing wrong with my network.

    I monitor bandwidth on a movie that i will download....and the connection will SLOW to a point where it JUST SIMPLY times out, I ran packet sniffers and there is nothing wrong with the sequencing, as far as how incoming packets are coming, but the connection slowly drops from my full blown 8Mbps connection...It will drop from 8 to 6, to 5, to 3, to soon its at 1Mbit, and then before you know it im at dial up speeds............

    and then I GET THAT DAMNED error message.....Ive swapped my cables, ive swapped my modem for one i had laying around the house, i even had comCRAP come out and diagnose my line....WHICH I KNEW NOTHING WAS WRONG WITH because i can run my own DOCSIS tests.....the only thing the comcast guy was able to tell me was my lines from the pole to my home were in good condition, and he even showed me the signaling info from his test. Ive been running continous bandwidth tests on the connection, and i could be downloading a full blown 3 GB file and THE CONNECTION WILL NOT TIME OUT....my router will load balance as IT SHOULD, and allow my DVR to get more headroom on the router, and then before you know it.........ERROR...i can run the "TEST MY CONNECTION" diag AND IT PASSES WITH NOOOOOOO problems. Ive been using DoD since January and NEVER HAD A PROBLEM WITH IT until last week


    So at this point im blaming DIRECTV..especially seeing as how LOTS OF PEOPLE ARE HAVING THIS PROBLEM, "WITH" different ISP's
     
  14. Trurida18

    Trurida18 Cool Member

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    0
    Jan 28, 2008
    at this point i THINK its that new firmware update for the HR21-700.......which is the 0x16c, I didnt have this issue with the 0x22d

    IT WAS SOON after i got the new FW, it started the connection times outs
     
  15. rustynails

    rustynails Godfather

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    Apr 24, 2008
    Im not sure if this is the right forum but here goes. I want to hook up my pc to the HR21 but my Dsl Modem only has one ethernet port. Do I need a router or just what exactly do I need to get DOD? I know that I will probably need the Ethernet wireless adapters but I need a common connection for the modem.
     
  16. Lord Vader

    Lord Vader Supreme Member DBSTalk Club

    8,741
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    Sep 20, 2004
    Galactic Empire
    Yes, you'd connect a router to your modem's Internet input ethernet jack. From the router you'd then connect other devices, such as your DVR or other things. These get connected to the individual ethernet ports. On my router, I've got 4 devices connected via my Linsys's 4 ethernet ports: my Vonage phone adapter, a Netgear powerline adapter, and a couple other things.
     
  17. rustynails

    rustynails Godfather

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    Apr 24, 2008
    If I connect the router to my only ethernet jack on the modem, then do I connect my nic to the router?
     
  18. dettxw

    dettxw MRVing

    4,117
    21
    Nov 21, 2007
    Choctaw, OK
    We also need to know if you want to connect your DVR as a wired device or to use a wireless connection, which depends on the proximity of your devices and/or how much money you want to spend.

    If wireless, do you want minimum capability (wireless g) or ready to stream HD (wireless n, preferably dual-band 2,4 & 5GHz)?
     
  19. Lord Vader

    Lord Vader Supreme Member DBSTalk Club

    8,741
    42
    Sep 20, 2004
    Galactic Empire
    Yes. Consider your router like a multi-tap outlet. Your router gets connected to your modem's Internet jack. Then everything that needs an Internet connection gets connected to your router's Internet jacks. My setup is a bit more advanced because my three DirecTV/TIVOs and my three HR20-700s HD DVRs (in different rooms) are connected to Netgear powerline adapters, with the main such adapter connected to my router. FYI, powerline adapters make your DVR Internet connections wired ones rather than wireless, which is a big difference. The former is much faster and more reliable than the latter.
     
  20. rustynails

    rustynails Godfather

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    Apr 24, 2008
    I don't really want wireless but I am too far away from my HDDVR that I willl have to use wireless or the network installation kit using the existing wiring in the house, kind of like what I have for my phone connection since its in my computer room. My DSL provider, Windstream offers a Wireless G gateway with router capacity for $100 with a $50 dollar rebate for home networking. Your talking about some money here. $35 each for the powerline adapters and the $50 router. Im not sure that its worth the money.
     

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