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General Thank You

Discussion in 'DIRECTV General Discussion' started by Tonedeaf, Apr 30, 2012.

  1. Tonedeaf

    Tonedeaf Legend

    Jun 13, 2006
    Just wanted to say Thank You to all of the knowledgeable folks on this board. Have been here lurking for quite some time and used to post more often, but time at work and home does not allow me to spend much time on here anymore.

    Having been away from what is the most recent technology advancements with DirecTV, I had an interesting receiver swap out this past weekend that the folks at DirecTV could not solve with the first two phone calls I made to them for help.

    I had an HR20 with a bad hard drive and having the protection plan, they sent me a refurb unit, an HR21. Our home was updated maybe 2 years ago to the whole home system with SWM etc.

    When changing out the HR20, there was quite a few things hooked up to the back of it: Coax from wall to splitter to band stop filter to satellite 1, splitter to DECA to satellite 2. Once I connected all of it up and got the HR21 up and running and activated, could not get any whole home listing on the DVR. Checked my connections again and noticed the DECA was not lit up. I had satellite picture though. Called into Tech Support and they could not figure it out, they then submitted the ticket to some special handling group who would call me back.

    In the waiting for a call back, I did some searching here on DBSTalk forums. Found right away the proper way to hook up the HR21. It appeared that I did not need a splitter, did not need band stop filter and to use only the DECA into satellite 1. Unplugged the HR21, disconnected and removed the splitter and BSF, then reconnected the coax through the DECA to satellite 1 and plugged the power back in and the DECA showed some life. Went through all the setup and was finally getting an IP address in my network range.

    Along with the HR21 swap, I was able to secure an AM21(free) OTA tuner as the HR21 refurb I got does not have an OTA connection. I do use it on this particular TV just in case a big storm comes through that I need to keep track of.

    I know I got long winded, but just wanted to say THANKS to all that contribute with their knowledge. Probably save me another couple hours trying to figure it out with DirecTV over the phone.
  2. Go Beavs

    Go Beavs Hall Of Fame

    Nov 18, 2008
    Glad you got everything working!

    This board is definitely a great reference. I've learned so much from my time here and it has made me want try and give something back to the community. So, yes, thanks to Chris, all the hard working posters, and Mods here at DBSTalk! :up:
  3. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    Dec 9, 2006
    Just paying it forward. ;)
  4. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

    Dec 2, 2010
    Great post. So, thank YOU!
  5. Alebob911

    Alebob911 Hall Of Fame

    Mar 22, 2007
    Yes I agree %100!!
  6. usnret

    usnret Icon

    Jan 16, 2009
    I agree and it so very nice to see something nice in a comment too.
  7. ciurca

    ciurca Godfather

    Apr 14, 2009
    Yeah thanks to all the regular contributors. You all know who you are. I just lurk around for nerdy reading material.
  8. May 1, 2012 #8 of 10

    KAL Godfather

    Aug 31, 2008
  9. May 2, 2012 #9 of 10

    DawgLink Woof Woof Woof

    Nov 5, 2006
    Washington, DC
    This site has become a regular stop for me and I think the posters are great, staff is nice, and the fact that this site seems to have a little influence with DirecTV
  10. wahooq

    wahooq New Member

    Oct 19, 2011
    Tulsa, OK
    Always good to see the positive.

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