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Genie 0x06DB, Issues/Discussion

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Stuart Sweet, Jun 13, 2013.

  1. Jun 30, 2013 #61 of 114
    TXD16

    TXD16 Icon

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    First time since receiving 06DB a couple of weeks ago that I've attempted to use the HR34-700 as a client and discovered that attempting to play back any recording from either my HR24-500 or my HR 22-100 results in audio/video stuttering every 3-5 seconds, rendering the recording unwatchable. Resetting all units, along with my router, resulted in no improvement whatsoever. Essentially, the HR34 is now useless as a client.
     
  2. Jul 1, 2013 #62 of 114
    Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    You might try resetting Network, twice, running through it without changing anything. Then reboot all boxes. Please let us know if this does the trick. Hope so.
     
  3. Jul 1, 2013 #63 of 114
    rmmccann

    rmmccann AllStar

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    Noticed last night that my HR34 decided it no longer wanted to record new episodes of Family Guy. Not sure how long this has been going on, but it wasn't even in the history as a missed recording - simply acted as though it wasn't supposed to do anything.

    Makes me wonder how many other series links aren't working. What's the point of having a DVR with series links if it doesn't record them?
     
  4. Jul 1, 2013 #64 of 114
    Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    Quite right. Sometimes episodes get tagged incorrectly by Tribune Media Services, and new eps are shown as old and old eps can get recorded because the DVR sees them as marked 'new'.

    Are you seeing this on several series links?

    It also might help to flush the Guide. That's a double menu reset inside of 30 minutes.
     
  5. Jul 1, 2013 #65 of 114
    rmmccann

    rmmccann AllStar

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    In this case, the DVR wasn't even "aware" the series was on TV at the time. Normally if it was flagged incorrectly, I'd see something in the history about it being cancelled due to not meeting certain criteria. In this case, there was nothing at all. I deleted and recreated the series link and it started recording.

    I do not know how many other series it is affecting. It's definitely not everything because some things are recording without any issues. Some of our shows are on break and we won't know until the new seasons start.

     
  6. Jul 2, 2013 #66 of 114
    bobbin

    bobbin New Member

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    Bedford...
    In my case the missed recording was in HD. I think I've proven that the Genie has a measurable difference in sensitivity between HD and SD. If you set the guide to see both SD and HD and then set your Family Guy to record on both channels, you're really looking at the difference between two satellites. What with all the atmospheric disturbances associated with the recent weather it's easy to fall into that signal area. The difference is that the Genie doesn't report the failure to record like the other DVRs will. If it doesn't get a partial recording, nothing shows in the "list".

    Just a thought.

    Bobbin
     
  7. Jul 2, 2013 #67 of 114
    rmmccann

    rmmccann AllStar

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    I live in SE North Dakota. Other than a very wet Spring, the skies have been sunny and clear - Sunday was no exception. This was not a weather related disturbance. The channel was working fine at the time of recording because I watched the episode live; Genie totally missed the boat on this recording, showing no evidence of even trying to record the program.

    Nonetheless, I've deleted and recreated the series recording. With any luck it will work properly.
     
  8. Jul 2, 2013 #68 of 114
    Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    Yes, it should, but.... it has to be tagged properly.

    Maybe Genie is really smart, thinking, OK, this guy's watching live, we're running out of disk space, so we won't record this..... well it could happen.... :grin: I offer this last bit as hopefully amusing...
     
  9. Jul 2, 2013 #69 of 114
    Ensoniq

    Ensoniq New Member

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    Is DirecTV going to ever fix the fact that live-buffer doesn't survive standby mode, and that it sometimes wipes itself after playing a recording?
     
  10. Jul 2, 2013 #70 of 114
    Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    Hard to say. I never count on buffers for anything, so if it's something I think I might, maybe, kinda wanna watch, I hit R. Way simpler, way more assured.
     
  11. Jul 3, 2013 #71 of 114
    Datagg

    Datagg Legend

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    :thats: good question..One that i have asked since last year and 2 HR34's later.
     
  12. Jul 3, 2013 #72 of 114
    jcwest

    jcwest Legend

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    Just last week I called the "tech support" dept. and asked if that was by design or a bug and the reply I got from them was that it would be fixed with a software update.
    The lady couldn't tell me when just that it would be coming, shocker!

    J C
     
  13. Jul 3, 2013 #73 of 114
    MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    "Soon"
     
  14. Jul 3, 2013 #74 of 114
    gusbuf

    gusbuf DBSTalk Club Member

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    I am having an issue with my HR34 Genie. From what I gather reading on this site, it seems to be a fairly widespread issue too. Since the most recent update, I cannot watch a show without it freezing up and stopping. I then have to FF for a few seconds and it will be Ok again until it happens again, which could be a minute later or ten minutes later, depending on how much the HR34 wants to piss me off! It is to the point that watching a pre-recorded show is impossible. There is discussion of this issue on another board on dbstalk http://www.dbstalk.com/topic/205813-hr34-freezing-while-playing-back-buffer/?hl=%2Bhr34+%2Bfreezing+%2Bwhile+%2Bplaying+%2Bback+%2Bbuffer#entry3148020. At what point does Directv decide to fix this issue? It is getting worse with each pre-recorded show we want to watch. Most recently, we watched episode 2 of Under the Dome on CBS. Was recorded Monday 7/1, I believe. Watched it last night, 7/2. Could barely focus on the show because the playback froze up at least a dozen times. This is unacceptable for what is supposed to be Directv's premier piece of hardware, The Genie.

    Did a red button reset. Genie went to Disk Erro screen and claimed I had 296 disk errors. It took about 15 minutes to "fix" these errors. After the errors were supposedly fixed, and the unit was reset, the same problem still happened. WTF?!?! #starting to regret giving up my HR23-700 for the HR34 Genie. HELP!!!
     
  15. Jul 3, 2013 #75 of 114
    rmmccann

    rmmccann AllStar

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    LOL - no, it wasn't even that smart. I tuned in live about 10 minutes late. I noticed it wasn't recording at that point. No idea what went wrong, but it's only a tv show so not the end of the world.
     
  16. Jul 4, 2013 #76 of 114
    acostapimps

    acostapimps Hall Of Famer

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    I really don't see the buffers clear on the HR44 even if I turn it off, or maybe that's my perception as I really don't pay attention to it, but I did had it on the same channel before I put it on standby, and turned it back on with the buffer fully intact to record the whole program when I hit record.
     
  17. Jul 5, 2013 #77 of 114
    alexcohen

    alexcohen AllStar

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    So I just now got an HR-34 & it says it's downloading software but it's been stuck on 0% for 20 minutes. Is this right & how long should it take to install?
     
  18. Jul 5, 2013 #78 of 114
    alexcohen

    alexcohen AllStar

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    And the Genie keeps turning itself off.
     
  19. Jul 5, 2013 #79 of 114
    alexcohen

    alexcohen AllStar

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    After 2 phone calls to Directv totalling over 2 hours the Genie is already back in the box waiting for a service call on the 17th.
     
  20. Jul 5, 2013 #80 of 114
    RunnerFL

    RunnerFL Well-Known Member

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    There may not have been anything in the stream at the moment you were trying to download.
     

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