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Genie, 0x0740 - Issues/Discussion

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Stuart Sweet, Aug 13, 2013.

  1. Sep 5, 2013 #161 of 202
    rmmccann

    rmmccann AllStar

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    ND, USA
    I'd rather wait longer for features I wont use anyway and have a viewing experience that just works. Just my $0.02.
     
    1 person likes this.
  2. Sep 5, 2013 #162 of 202
    LiQiCE

    LiQiCE Mentor

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    Northern...
    I hear you, I just know for Verizon Wireless who are extremely slow to roll out updates for their smartphones I hear the exact opposite complaint! :)
     
  3. Sep 5, 2013 #163 of 202
    Strog

    Strog Mentor

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    I just told them to put the note on my account about the issue. I'll wait for next software upgrade to see what happens before I request a new H34.
     
  4. Sep 5, 2013 #164 of 202
    rmmccann

    rmmccann AllStar

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    ND, USA
    Apples and oranges. When you're dealing with cell phones, personal data and unpatched security flaws, timely rollouts are expected. When you're dealing with STBs that need to do nothing more than play TV and record shows there are no excuses for breaking basic functionality in the name of feature additions.
     
  5. Sep 5, 2013 #165 of 202
    Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    What basic functionality is broken for you?
     
  6. Sep 6, 2013 #166 of 202
    bflora

    bflora Legend

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    Nov 5, 2007
    Scanning OTA on AM21 for example.
     
  7. Sep 6, 2013 #167 of 202
    trh

    trh This Space for Sale

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    I maintain that scanning OTA isn't the issue.

    It is using a database that has reportedly never been accurate/up to date.
     
  8. Sep 6, 2013 #168 of 202
    rmmccann

    rmmccann AllStar

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    ND, USA
    Five separate times in the last two days my live TV just stops playing. I have to manually pause it and hit play to resume. That's the kind of basic functionality that should never have issues.

    It's stupid because I know it's a software issue. Once you stop it you can see content in the buffer. The HR34 just decides it wants to take a break. This was not happening on the prior releases.
     
  9. Sep 6, 2013 #169 of 202
    RunnerFL

    RunnerFL Well-Known Member

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    That was removed on purpose, it's not a bug.
     
  10. Sep 6, 2013 #170 of 202
    Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    You're right. It definitely should not happen that way. Thanks for the reply!
     
  11. Sep 8, 2013 #171 of 202
    Studiggity

    Studiggity New Member

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    Sep 8, 2013
    Boise Idaho
    Agreed Just leave your equipment alone and watch T.V. It will happen when it happens. Or have a service technician come inspect all of your wiring and confirm the LNB is new. By confirm i mean make sure it is up to Directv QA standards
     
  12. Sep 8, 2013 #172 of 202
    kkl

    kkl Mentor

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    Feb 11, 2007
    I've had it happen several times also. I just thought it was a temporary glitch and didn't realize that it might be part of a more widespread issue (I don't remember if it was live or a playback).
     
  13. Sep 9, 2013 #173 of 202
    D_Art

    D_Art New Member

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    Jul 23, 2013
    N. Calif.
    I had this issue triggered by disconnecting coax. It was fixed by syncing my genie with clients. Do a hard reset of genie (unplug for 15+ sec). Then do red button resets on clients. This worked for me on the 2 occasions I had this problem.
     
  14. Sep 9, 2013 #174 of 202
    rmmccann

    rmmccann AllStar

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    ND, USA
    It behaved better over the weekend, but if it happens again I'll try. I don't have any clients connected - I got the genie for the 5 tuners. I have H25s in my other rooms (which never miss a beat).
     
  15. sportman13

    sportman13 Banned User

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    Mar 1, 2005
    I called Direct t tv someone is coming out about my freezing and pixelation on my DVRHD34 is this a software issue what do I tell Direct tv the freezing and pixelation seems can happen alot during the day or could go several hour nothing happens anyone else dose this on theirs what do I tell Directv?
     
  16. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    Make sure you have a recording that shows that problem.
     
  17. sportman13

    sportman13 Banned User

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    Laxguy
    my freezing and pixelation on my DVRHD34 is this a software issue it happens when changing channels dose it happen when recording to ? what do I tell Direct tv the freezing and pixelation seems can happen alot during the day or could go several hour nothing happens anyone else dose this on theirs what do I tell Directv?
     
  18. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    I would write down exactly what problems you have, when you have them. I would also check recordings that show this problem and write down their names.

    Good luck!
     
  19. sportman13

    sportman13 Banned User

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    Laxguy my issue is freezing and pixelation on my DVRHD34 when changing channels
    you say recording ?
     
  20. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    How long do these issues last? Are they on certain channels and not others?
     

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