Genie 0x0A02 -- Issues/Discussion

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Stuart Sweet, Jun 9, 2015.

  1. inkahauts

    inkahauts Well-Known Member

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    You should know that if you are telling people since both where explained at the same time when they where originally posted.
     
  2. pappasbike

    pappasbike Godfather

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    There must be a lot of problems out there with these things. As all of you are mentioning. Looks like the pace of releases that don't add new features other than "stability" has increased again. I wonder if the genies will ever be stable before the next version comes out. The CLEARMYBOX routine shouldn't be necessary by anyone. So far I've never used it but I only use this to record and playback and even that's a problem on F/X or if you ever use that "watch from the beginning" feature and you won't see the end of any show.

    I'm curious about the others' experience with the Americans. I've had the extra padding added to that and several other shows for years and at least through this last season I've been able to watch all of the broadcast. I haven't seen the recording cut off at a specific time regardless of any extension. That's a serious one. It seems like these boxes are at the eight track tape player stage of video devices.
     
  3. Drucifer

    Drucifer Well-Known Member

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    NY Hudson...
    CLEARMYBOX is not a long term fixed for STB slowdowns when it is the PlayList and the ToDo List sizes that are the cause.
     
  4. Bofurley

    Bofurley Godfather

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    I received the update and have not had any problems, the one thing I noticed is that the caller id is now working!
     
  5. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    It's been my experience that Caller ID works the first few days after a update then stops.
     
  6. Billzebub

    Billzebub Godfather

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    Pittsburgh, PA
    When I stop watching a recording the screen goes black for a short period and the sound from the recording continues playing before it returns to live TV.
     
  7. samrs

    samrs MANC

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    My HR34 got this update on 6/16. when I got up that morning I noticed my Genie Go was flashing Amber. I didn't get around to checking till 6/19.

    I turned on the HR34, which bridges my internet and found it at the just a few more minutes screen ten it rebooted and repeated. I got into the diagnostics menu and everything passed. I was kind of disappointed.

    I had to unplug it for a minute then it booted up, took forever before it had a picture.

    The internet reconnected and the posters and a few extras were back the next day.
     
  8. jacinkcmo

    jacinkcmo Cool Member

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    Since the last release, I've noticed DTV is now sometimes inserting local commercials on national channels. Are they using my hard drive to do this or is it some other form of magic. Right now it's not a big deal, but was always so glad during political compaigns that they couldn't do that. Now I guess those happy days are over.
     
  9. jefirdjr

    jefirdjr War Eagle

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    I got 0a02 on my HR34 on 6/16. Before the update everything was working, in slow motion as usual, but after the update, all on demand (except 1000) channels show "not available. My DirecTV is also blank, saying check back later. Restarts do NOT fix it! I always wait over 24 hours for it to populate. But, sometimes it just won't.
    I spent quite a while on 2 different calls with support, and got nowhere in fixing my problem. They state that it is a known problem that engineering is working on, and there is nothing they can do to make it work again. I am about convinced that the 'genie" receiver problems are beyond the software engineers capabilities.
     
  10. peds48

    peds48 Genius.

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    Local ads are always stored in your HDD. It has always been this way with DVRs
     
  11. inkahauts

    inkahauts Well-Known Member

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    They have actually been doing this for several years now. Maybe your particular market just started up,but it's been around for along time.

    It doesn't really affect your hard drive space, as they reserve some of that for these and pushed movies anyway.
     
  12. mrknowitall526

    mrknowitall526 Active Member

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    It really surprises me how this works. I frequently have the same channel on in two different rooms, one an HR44 and one an HR24. The two receivers will show different commercials at the same time!
     
  13. inkahauts

    inkahauts Well-Known Member

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    Just means that one dr didn't get the push! Or reset and erased it and didn't have it reloaded yet.
     
  14. mrknowitall526

    mrknowitall526 Active Member

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    Lehigh...
    Hm, interesting. One time though they showed the same commercials, but in a different order.

    The only "local" ads I have seen on a national channel are ads for Philadelphia NBC10's news at 4. And I have seen it mostly on TLC. It's not a news teaser, just a promo for the 4 pm show. I find that really interesting.
     
  15. mrphil

    mrphil Cool Member

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    Oddly enough, my HR44-500 also suffered from this issue a year ago, but not once this past season. As I recall, it also experienced that issue on "The Bridge".
     
  16. BubblePuppy

    BubblePuppy Good night dear Smoke... love you & "got your butt

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    I've had the long record time/short playback to delete on BBC America. I haven't noticed it on other channels.

    Sent from my BlackBerry Passport.
     
  17. unixguru

    unixguru Godfather

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    This problem isn't new with this release but still there after a year or so.

    I cannot buy CINEMA with my remote. Never shows a price, never shows a "Buy" button, never prompts me to buy. It plays up to the point where the free preview ends and then goes black and does nothing.

    We rarely buy overpriced cinema offerings. Have tried maybe 4 times in the last year.

    The only way we can watch it is to logon to account and order it there.

    System Test passes. CLEARMYBOX has been done. HR34
     
  18. jimmie57

    jimmie57 Hall Of Fame

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    Texas City, TX
    How about calling DTV and explaining all of this to them and see if they will send you or come install an HR44 ?
     
  19. inkahauts

    inkahauts Well-Known Member

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    That sounds like it can't report back to the home office so it's locked out ppv. A call may fix that. Or it's set to block all ppv either on the receiver or on DIRECTV side.
     
  20. allenn

    allenn Icon

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    Georgia
    No Media Share or YouTube on my HR44 after the 06/16/ 2015 update. No YouTube on my HR24 but MediaShare still works.
     

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