I am running several DVRs however it's the Genie 3 that continues to be the problem. Once again about 1 AM this morning Mountain Time I lost my Playlist again!! I restarted the receiver and it went into a blank screen (gray) with a message "acquiring the guide" with a "More" block to select. I let that stay on for 30 minutes until I finally selected the More option. That brought me back to my playlist and that is where I am. No guide data at all. I'm also getting a 771 error. I've called Directv and they are saying there is some nationwide problem, no estimate for a fix. The only way to fix the missing playlist is to restart the receiver but now doing that wipes out the guide data. OMG what has happened??