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Genie HR44 just installed--couple problems cropped up

8K views 40 replies 7 participants last post by  Lord Vader 
#1 ·
I just installed an HR44 into a setup that has other HD DVRs next to the Genie. Three of those others will soon be deactivated, but in the meantime, here are the problems I'm experiencing:

  • My Genie won't hide SD duplicates. Yes, I have definitely selected this in the preferences section, but for some reason, it just won't work. I can hide HD duplicates, show all channels, but cannot get the unit to hide the SD ones. That setting is the same as show all channels.
  • I've got the remote in IR mode because I use a Harmony One for my AV setup. The other four DVRs use remote codes of 0001, 0002, etc. How can I get the Genie to be used in my Harmony setup? When I went through the Genie's setup, there was no way to utilize remote codes like there was for the other 4 DVRs.
 
#27 ·
Is it necessary in an environment where one doesn't have DECA (or anything like that at all)? My Whole Home DVR is the old-fashioned method--the "unofficial" ethernet cable to all DVRs.

And where do you recommend the BSF (yes, I did know what that meant, LOL) be located? In a room or near the dish? Just checking.

Thanks
 
#28 ·
Lord Vader said:
OK, I think I have "solved" the issue at hand. I couldn't get the damn HR44's remote code changed from its default (which, contrary to what others had said, was 00004 and not 00001).
My HR44 will respond to any Directv IR remote in its default mode. I have RC32's thru RC65's and never put in 00004 into any of them and 3 for 3 all control the HR44. So maybe yours was changed in all the work you were doing. But they do default to 00001 so folks with older remotes can use them as is.

Unless the new HR44's are different. I suppose anything is possible.
 
#29 ·
Is it necessary in an environment where one doesn't have DECA (or anything like that at all)? My Whole Home DVR is the old-fashioned method--the "unofficial" ethernet cable to all DVRs.

And where do you recommend the BSF (yes, I did know what that meant, LOL) be located? In a room or near the dish? Just checking.

Thanks


It is very much needed in a non-DECA environment. The HR44 doesn't know that so it will send the Ethernet traffic over the coax lines. Put it as far away from the HR44 as possible. Basically, back at the first splitter, or I believe in your case, at the SWM2 Output of the SWM16.


- Merg

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#31 ·
So if I connect one BSF to out #2 of the SWM16, life will be good, correct? Is one BSF all that I need?


Yes and yes.


- Merg

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#32 ·
OK. That's easy enough. I don't have a BSF, but I can easily and quickly enough get one. While I wait for it, the lack of one isn't going to "damage" any equipment I have, will it? On a related note, a question for ya--would it be any significant difference if I went to a DECA environment and ditched my current ethernet MRV situation? After all, the current setup is, admittedly, working just fine, so maybe I should follow the ole cliché that says, "If it ain't broke, don't fix it."
 
#33 ·
OK. That's easy enough. I don't have a BSF, but I can easily and quickly enough get one. While I wait for it, the lack of one isn't going to "damage" any equipment I have, will it? On a related note, a question for ya--would it be any significant difference if I went to a DECA environment and ditched my current ethernet MRV situation? After all, the current setup is, admittedly, working just fine, so maybe I should follow the ole cliché that says, "If it ain't broke, don't fix it."


With DECA, you'd only have one Ethernet cable going to the Genie, so you'd free up some ports on your router/switch. You'd also isolate the MRV traffic from your local network traffic, which would help to prevent any issues that might cause.


- Merg

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#34 ·
As for using the system without the BSF, you will probably be fine for a short period of time. I wouldn't do it long-term though. There is the possibility that you might see some minor issues though although once the BSF is installed, you'll be fine.


- Merg

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#35 ·
The Merg said:
With DECA, you'd only have one Ethernet cable going to the Genie, so you'd free up some ports on your router/switch. You'd also isolate the MRV traffic from your local network traffic, which would help to prevent any issues that might cause.

- Merg

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Well, I do have a 24-port ethernet multi-port switch behind my home theater setup, and to this is connected the receivers, a BD player, AV unit, etc., so it's not like I need to free up my router, which is in another room (there's a second Internet connection port in my living room; hence my ability to directly connect the ethernet multi-port switch). If I went DECA, I'd then have to buy a DECA coax for every non-HR44 and non-HR24 receiver I own, then perhaps other items, so the cost might be a precluding factor. If everything's working fine as it is, it's probably not a good idea to go DECA.
 
#36 ·
Well, I do have a 24-port ethernet multi-port switch behind my home theater setup, and to this is connected the receivers, a BD player, AV unit, etc., so it's not like I need to free up my router, which is in another room (there's a second Internet connection port in my living room; hence my ability to directly connect the ethernet multi-port switch). If I went DECA, I'd then have to buy a DECA coax for every non-HR44 and non-HR24 receiver I own, then perhaps other items, so the cost might be a precluding factor. If everything's working fine as it is, it's probably not a good idea to go DECA.


It's really just a preference at this point for you. Your cost would be DECAs for the HR2x (non-HR24's) receivers. The DECA comes with a jumper cable for the Ethernet connection. You would just disconnect the coax and Ethernet you currently have connected, connect the DECA in between the coax and the receiver and connect the Ethernet jumper from the DECA to the receiver.


- Merg

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#38 ·
I forget what's all Your receiver model numbers? It might be easier to just get bsf For the four and let the rest run coax. A true hybrid system. Especially since I think you said some where going to get deactivated soon enough.


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#39 ·
inkahauts said:
I forget what's all Your receiver model numbers? It might be easier to just get bsf For the four and let the rest run coax. A true hybrid system. Especially since I think you said some where going to get deactivated soon enough.

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Two HR20-700s, an HR21, HR22, and two HR24s. The HR22 and one HR20-700 will be deactivated shortly, with the other HR20-700 to follow soon afterward.
 
#40 ·
OK, problem #3 developed this morning...

My HR44 has lost Internet connectivity. It's connected via an ethernet cable directly to the Internet and was working fine last night. It saw all other receivers for MRV and other receivers saw it. Connection tests indicated "your receiver is connected to the Internet." By this morning, however, that mysteriously changed. Every test I run tells me it's not connected to the Internet, and its presence is no longer seen in my MRV setup. I've rebooted the thing, but that hasn't worked. Any idea what could have happened and how to resolve this?

BTW, when I reran satellite dish setup, Slimline 5 was showing, as it was yesterday. However, yesterday the SWM was showing. Today, that has been grayed out entirely, and I'm not even able to "recheck SWM" in the menu options shown. Weird.
 
#41 ·
Just an update--I've restored defaults in network services, rerun setup, rechecked all connections, even rebooted my router and the multi-port Internet switch to which the HR44 and other receivers are connected, all to no avail. Nothing I have tried has been able to regain my Internet access. The menu responses confirm ethernet is connected, but it keeps telling me I have no Internet connection. why would this thing be working flawlessly last night, yet 12 hours later inexplicably lose all Internet access? :scratch:
 
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