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Genie Installation Problem

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by indianhead, Apr 11, 2014.

  1. indianhead

    indianhead New Member

    Aug 18, 2006
    I changed my old receivers to a Genie Hr44 and 2 minis.

    All went well except that I lost my landline phone service.

    A call to service resulted in a recommendation to disconnect the phone line from the Genie.

    This worked but it didn't address the problem of why the connection can't be made.

  2. peds48

    peds48 Genius.

    Jan 10, 2008
    Make sure you are not connecting the phone line to the ethernet jack and if you have DSL, make sure to use a DSL filter or two

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