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Genie Mini won't allow anything but 480 resolution on two boxes

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by chad73, Jun 25, 2017.

  1. mjkrt1

    mjkrt1 New Member

    Sep 6, 2007
    I just had a similar issue happen to my DTV setup Monday night/Tuesday morning, receiving the content error message. The main Genie is fine and displays 1080. The other two (one on an older Insignia 43" LED and the other on a 49" Insignia) will not display anything but 480 via HDMI. I tried all the known resets and then got the standard response from DTV's Tech Support: They'll ship you the 10 pin-component cables for $7.99 each. I'll seek a cheaper price elsewhere but I agree it is highly disappointing I can no longer plug in an HDMI cable to my Genie Minis for audio and video.
  2. jimmie57

    jimmie57 Hall Of Fame

    Jun 26, 2010
    Texas City, TX
    Try this:
    Press and hold the EXIT button on the remote until a message comes to the screen. Make sure it says it is in HD mode.
    If it says it is in HD then repeat the process to get it in HD mode.
    Check the resolutions in Setup, Display and only check the 720p and 1080i unless you do the PPV movies, in that case also check the 1080p.
    Let us know how this works.

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