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Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by michaelg, Nov 13, 2013.
Not from the HD DVR location, you have to go to the Genie (or a client) to see the Genie's lists.
While I would not call it a "negative" that is certainly the case.
That's the only one I can think of but that's also never bothered me.
At least not until they upgrade the software to do MRV managing.
Hasn't MRV been around for several years now? Can't imagine they would bother with the HR2x's at this point...
They won't. I hold out hope for online management via the apps maybe.
Hmmm. So the negative of keeping an HD-DVR over a client is you can't see what the Genie's ToDo list or season pass list is right?
Correct, but you can set something to record on a genie from a client and can't on a DVR. Each option has potential positives and negatives.
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We're just a couple of days into an upgrade of our oldest DVR to an HR44. We always put the newest unit in our theater room which we consider our main unit so that meant a switch out of the DVR (HR21) to our crafts room where the oldest HR20 had been. DirecTV offered to replace our HR21 and HR23 with clients but I decided to stay with them. Gives us 2TB of recordings without going to external drives and that's plenty for the two of us. The only issue we've had is that the HR44 required a complete reinstall yesterday (Monday) morning including calling DirecTV to re-authorize the installation. We'd used it all Sunday afternoon, including using my Sunday Ticket, and evening without any problem so I was surprised it had reset itself to an install. The CSR said it was due to the software update but the HR44 shows that was done at 2PM Sunday which is when the DirecTV tech was here installing it so I'm not sure. It's working this morning so beats me. I don't have any particular issue with no being able to see the Genie's ToDo list but I couldn't do that before with the other DVRs so that's not new. Seems to me that DirecTV could write the software to do that but I guess they're pushing the Genie setup with clients and probably have no interest in providing that for an alternate setup.
Sorry if this is the wrong place to post this, if it is hijacking the thread, but I thought it might be redudant creating a new thread about basically the same topic.
Currently, I have 3 HR21s, 1 H20, and one SD box being killed off by DirecTV. I'd thought about swapping out 1 HR21 for an HR44, and getting clients for the others. I told my wife we'd end up with small boxes that could be mounted to the back of our TVs, so you wouldnt see anything, and they would be faster. How misguided I was. That was before I did a ton of reading.
Now, I'm thinking swapping out 1 HR21 for a Genie, swapping out 1 HR21 for an HR 24, swapping out the 3rd HR21 for an H24, and getting 2 Genie Mini clients. The H24 because I can mount it on the wall behind a TV, one Genie Mini because it might fit behind the wall behind a slim mount in a craft/laundry room, and the other Genie client because the TV in that room is small, and I don't want it dwarfed by a box (and I don't think my mother-in-law would mind it being a bit slower). The HR24 would be connected to my media room, which gets occasional use, with an AM21 (just because that's where the wires come into the house), and the main Genie in the kitchen, where it would get the most use. I realize the AM21 won't provide live OTA to anything but the HR24, but can be "nearly" live if OTA is recording on the HR24.
How does this setup seem? Any other suggestions? Also, do Mini clients only take up a line when they are being used, or is that permanent?
Clients do not take a tuner all the time, only when on live or in the buffer.
Keep in mind, DirecTV will not guarantee a 44 or 24s. Going through a dealer like Solid Signal will, but DirecTV may not give you a bill credit to offset the cost. And it is still leased.
My hope was that HR24s would be the default DVR by now, and since the HR44 has been on the market for a while, it wouldn't be such a crap shoot. I hope I'm not wrong. I'm going to try to note that I only want the upgrades if I can get the equipment I want. Maybe I should cross my fingers.
I think Direct TV tries to send out refurbished units before nice HR24's. I've seen people post that they asked the DTV tech (if an install) to check the truck and sent them away if they did not have the equipment they wanted. I don't think noting requests on the account accomplished anything.
Notes don't do anything. What helps the most is a morning appointment, your local market and possibly a tip.
The odds are better than doing a drop ship, but still not guaranteed. They do try to replace 24s with 24s though.
Currently set as a Saturday morning appointment. When I switched the date earlier, it wiped out all my notes anyway. When I rescheduled, I asked if they knew who the installer would be. I was hoping if they knew, I could contact the installer in advance about equipment. I don't think that is possible, but it would be nice. As there have been no comments on my dream install, were I to receive the equipment I want, perhaps it means the setup could work.
My recent experience is limited but two months ago I had an HR20 start to act up so DirecTV, company not contractor, came out. Tech took one look at the set and didn't even bother to mess with it, just simply went to his truck and brought in an HR23. Two weeks ago I upgraded my last HR20 to a Genie and again DirecTV came out. I asked what model he'd be installing and he looked at me kind of funny and said "HR44.....we don't have or install HR34s anymore". He did say that some contractor installers still had, and were still getting, HR34s but not his company store. I take what techs say with a grain of salt though and this particular tech had never seen an AM21 installed with an HR44 so he stayed around while I set that up. He was like "Wow.....learn something new every day". Actually thanked me for letting him watch how I installed it and set it up through the menu.
Did he leave a tip??
I wish the techs I've had were as accommodating and willing to learn when I had to try to tell them how to do my installs.
All I get is "someone will have to come back" or "that's not true."
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Sounds very familiar.....
It took me three appointments to get my boxes connected to an Internet connection when they installed swm. I almost sent a message to Ellen filipiak on that one. Fortunately when the third guy came and said they would have to come back a fourth time, he was willing to give me the deca and pi I asked for and get it done. I've been reluctant to have them come out ever since.
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2 appointments cancelled due to snow. Hopefully this Saturday will work. I went ahead and got an H25 and HR24 from Solid Signal. I'd already bought an AM21. I had originally thought about putting the Genie in the basement, connected to the projector in my media room, and attaching the AM21 to it there right where the current non-SWM multiswitch is. I was going to have the installer use one of the lines from the roof to the basement that currently comes from the dish and connect it directly to the AM21. However, after reading here that it is best to put the Genie where it would be used the most, I'm thinking of putting the Genie on the first floor, where there is currently an HR21. Would it be possible to connect one of the cables from the roof that terminates in the basement at the current multiswitch, which I wanted to use for the AM21, to one of the cables in the basement that runs to the HR21 on the first floor and use that for the AM21?