So i am trying to see if others are having similar issues. I can only get the playlistnofnthe HR24-500 to show up after a 30 second reset. However the playlist remains for maybe 3 minutes and any attempts to watch an tie, on the 24 playlist just hangs. I have been on the phone with directv for days is ce the install and they have apparently escalated to engineering however they never have a status update etc. I can see my HR21 and HR44 playlist fine and can playback recordings. We even tried today to make the HR21 the primary versus the HR24 and reset everything and still same behavior.