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GenieGo for iOS v2.2.x - Issues/Discussion

Discussion in 'DIRECTV Connected Home' started by The Merg, Jun 29, 2013.

  1. spidey

    spidey Hall Of Fame

    Aug 31, 2006
    unistalled application on iPad reinstalled and now saying OOH is ok. So far all I have tested for OOH is my iPhone not the iPad. I am going to see if I can borrow my neighbors wifi to test OOH easier
  2. tbolt

    tbolt Legend

    Aug 22, 2009
    By uninstalling and re-installing the app you basically performed the procedure below the hard way.

    To completely kill or stop an App from running in the background on an iOS device - follow these steps:

    1. Push the home (round) button on your device twice (like a double-click on a mouse)
    2. You will now see an area at the bottom of the screen - this area shows which Apps are still running in the background.
    3. Press down on any of the icons in this area and hold for a few seconds
    4. All of the icons in this area should now wiggle or vibrate and have a Red Circle with a Minus sign in the upper Left corner of the icon.
    5. Touch each red minus sign and that App's icon will now disappear - you have stopped the App from running.
    6. Press the home button once to get back to normal operating mode.
    7. Restart the GenieGo App

    *Remember - You should perform this procedure once you are OOH.

    Here is a screen shot of the red minus sign on an iPhone (works the same way on an iPad)
  3. peds48

    peds48 Genius.

    Jan 10, 2008
    Not necessarily. all this does is remove the app from the RAM. uninstalling the app removes all traces of the app and data if the user so chooses. This sometimes is necessary to remove corrupted apps

    You will notice that sometimes DEVs recommend and uninstall of the app instead of an "upgrade"

    this will become more of a "headache" once Apple allows delta upgrades if DEVs do not do the right coding
  4. tbolt

    tbolt Legend

    Aug 22, 2009
    Yes. You are right about that.
    Un-installing an App will remove all traces of the App (and data - if the user chooses).
    and there are some situations where you would want to uninstall and then reinstall the App.

    Perhaps I should have said "to restart the App" perform the following.
  5. stsrep

    stsrep AllStar

    Mar 10, 2007
    Long time no post here at DBS but the GenieGo kind of changes that for me.
    DTV gave me the unit and a genie HR 44 upgrade etc., so after a two week run I tried the OOH on my IPAD 2 and it actually worked!!
    I watched/streamed an episode recorded on Monday to one of my DVR's and it shocked me that this thing actually worked as it is supposed to, I guess.
    Anyway I'm going to continue to use this and see how the whole thing works out travel wise.
    I look forward to the OOH on my Galaxy III when they turn it on for Android just to check it out.
    DTV has been pretty good to me and I have been with them for 16 years.
  6. spidey

    spidey Hall Of Fame

    Aug 31, 2006
    Finally today I am seeing the HR24 on the geniego application. I also was able to stream a program within the house. Next step is to try OOH on both iPad and iPhone.
  7. spidey

    spidey Hall Of Fame

    Aug 31, 2006
    Ok so I got OOH working and was actually able to stream one SD show. Howver other attempts I would get that the HD DVR was busy so could not stream. The HD DCVRs are all off and not recording shows. I have also found that when I move from OOH back to home I must red minus the application to get it to show the playlist.

    I also ended the application and now tried streaming to my Mac in the home and getting geniego is still streaming messages for a few minutes before I can watch. BTW the shows I tried to stream to the iPad that got DVR busy messages didnt get those
  8. dennisj00

    dennisj00 Hall Of Fame

    Sep 27, 2007
    Lake Norman, NC
    OOH generally works pretty good for me, but sometimes it takes 3 or so retrys to find GG. . . and the same in returning home.

    Killing the multi-task is sometimes a quicker way.
  9. The Merg

    The Merg 1*

    Jun 24, 2007
    Northern VA
    iOS Client v2.2.117

    Issue: Shows Missing From Ready To Download
    This is an interesting one. I pulled up the GenieGo app on my iPad and iPhone and selected the Filter for Ready To Download. I found that the shows listed on my iPhone were different than what listed on my iPad. Specifically, the iPhone shows that there are 10 episodes of Copper and 8 episodes of Ripper Street. My iPad shows 5 episodes of Copper and 7 episodes of Ripper Street. I tried forcing closed that app and relaunching, but had the same result.

    I've attached some screen shots from my iPhone and iPad.



    - Merg

    Sent from my iPad using DBSTalk mobile app

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