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Discussion in 'DIRECTV Connected Home' started by HoTat2, Jan 16, 2016.
So who do we need to talk to to get this fixed?
It most likely won't happen, here is the link. They basically have to code it to allow a low bit rate setting if users want to limit data use. This probably should be removed, but you know a lot of Apple users are clueless and they don't want to get into issues with large data uses.
You would think someone would just design a pop up message like
YOU ARE CONSUMING A LOT OF DATA OVER THE MOBILE NETWORK. DO YOU WANT TO CONTINUE?
I guess Android users are smart enough to know this but not iOS users.
That's what pops up when I stream live channels from the D* app, so I don't understand why I can't stream recorded shows from the same app.
If I remember correctly (because I am currently having a brain fart), watching Sunday Ticket games on my iPhone works fine using cellular. I remember the nag that pops up on the screen that I am responsible for data charges when watching on cellular vs. wi-fi.
It wasn't a DTV driven issue. Apple's app restrictions are much more stringent than Google's. One thing I will recommend is that people that have a geniego do not get rid of them once genie transcoding is a thing. There may (or may not given that a company's plans change based on a lot of factors) be added benefits of having a geniego versus using the the internal transcoding of hr44/hr54.
I logged onto the website today to make sure a payment I made went through. Curiously enough, there is an ad for the GenieGo on the site
So has there been any clue when this might be getting released to the general public? I would love to be able to stream my DVR stuff on my PC or iPad but I'm still not sure if I'll be able to. I've got a Genie DVR (HR34-700) as well as an HR24-100 and an HR20-700. The playlist gets shared across all the DVRs and the iPad and iPhone can see some of the recorded shows but I don't think I can stream anything. Haven't explored this too deeply but I'm guessing I should be good to go once DirecTV enables this feature.
pablo, I don't think you'll be able to run the new GenieGo feature whenever it is released, at least not with your current setup. Pretty sure the HR34s don't support it, only Genie models HR44 and above will have the capabilities.
Is there an estimated release date for the software update? I do have an HR44. I'm debating picking up a used genie but if it's only going to be another 2 or 3 months, there's no point. If it's going to be 6 or 9 months, then it's probably worth it.
Don't think you could get a genie go activated on your account right now. You might call and ask...
Weaknees is still selling them, and they are pretty reputable so I doubt they'd be doing it they can't be activated.
Well the rumor was DIRECTV stopped activating new ones period. I'd double check with DIRECTV before I got one.
In the meantime, does anyone know when the rollout of the integrated software might be?
It always seems difficult to predict arrival of new software updates/features on any platform....so I think only DirecTV knows. I do know that current GenieGo customers are getting support for hardware/replacement hardware like me, but from what I was told, no new customers for a couple months now.
very soon. Right as the Sun starts to come out!
Glad to see Peds is still as helpful as ever.
The people who 'know' aren't going to say (if there even is an integrated update that will put GenieGo functions on existing DVRs). I'll believe it when I see it.
I have a laptop that I upgraded from Win 7 to Win 10. It had the GenieGo program on it before the upgrade. The program still works under Win 10. Then I got a new laptop with Win 10 already on it. I downloaded and installed the program, but could not get it to work. DTV/GenieGo support suggested a few things to try, such as Win 7 compatibility mode), to no avail. They said that the program isn't supported on Win 10 (and their support pages back this up), but that sometimes it does work. Go figure. I decided to just use the app on my Android tablet.
murf52, are you talking about DirecTV2PC? If so I had the same issue. Worked fine on Windows 8, then completely stopped on Windows 10. Then you couldn't get any activation keys shortly after Windows 10 came out. They seem to have killed both DirecTV2PC and GenieGo within a year's time. I also agree with dbronstein, peds48 has never been particularly helpful. Just like in the DirecTV technical forums. So I will also believe it when I see it. I only wish I would have had a more advanced warning before I bought the GenieGo that it would be discontinued less then a year after I bought it. I wouldn't have wasted my time on this sub par piece of technology that transcodes to less than VHS quality. They had the DirecTV2PC app that streamed in HD and decided to kill it. They are bent on making it harder for their customers to watch content they have recorded on their DVR, pushing more people to just download the show. Since they have such a huge customer base they won't die, but they don't seem to want to evolve either. And this argument about putting live streaming and shows on the website is something of a joke. The streams are terrible and the shows are never full seasons and never up to date. Who wants to watch a random episode of show half way into 5 years running? It's just stupid.