GenieGo only sees Playlist from one of four DVRs

Discussion in 'DIRECTV Connected Home' started by litzdog911, Oct 22, 2013.

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  1. curbside

    curbside AllStar

    106
    1
    Jun 29, 2007
    sigh... I'm still having problems with this. My GenieGo can see both HR24s but only the playlist from one (HR24-500 not the 200)
     
  2. Steveknj

    Steveknj Icon

    1,457
    139
    Nov 14, 2006
    Mine worked fine for about 3 weeks now I'm seeing the issues described here. I see one HR-21 consistently, I cannot see my HR-34, and I can see my other HR-21 intermittently. Hopefully over time this will all sort itself out, but the one time I actually needed to use this product since we are going away on vacation, it's not working. Tried pretty much everything mentioned in this thread
     
  3. Hoffer

    Hoffer AllStar

    105
    0
    Jun 18, 2007
    I'm having this problem with my GG1 and HR44. Thing worked fine for weeks since I got my HR44. Suddenly a couple days ago, I can't see any programs on my HR44. I tried power cycling the GG1. This weekend, I'll try power cycling my switch, HR44 and GG1.
     
  4. theninny

    theninny Cool Member

    35
    0
    Oct 17, 2008
    Just started having this issue as well although not sure as to when.

    I have power cycled everything, I think its a bug in the latest version of iPad app 3.0.2.

    I have the older version on another iPad 2.6.5 and it sees both DVRs. (HR22-300 and HR34-700)

    Another odd thing is the older version of the app sees the genie and its clients, while the new version sees them and then they disappear.
     
  5. raromr

    raromr Legend

    346
    7
    Jun 24, 2010
    Now GG2 will no longer see my HR44. MRV and all else works fine. Others 24s are found. Reset all receivers. Reset GG2. Delete and reinstalled app. No go.
     
  6. NR4P

    NR4P Dad

    6,566
    334
    Jan 15, 2007
    Sunny Florida
    I've seen it take up to 30 mins for GG2 to see all DVRs. Longer than GG1.
    Let the system settle down for at least 30 mins.

    And if you are using Android or iOS apps, kill the app completely so it has to start up from scratch. Sometimes the apps don't restore all network connections when running in the background.
     
  7. raromr

    raromr Legend

    346
    7
    Jun 24, 2010
    Did all that but still have the issue.
     
  8. peds48

    peds48 Genius.

    20,073
    1,075
    Jan 10, 2008
    NY
    Call DirecTV® and request a receiver callback for the HR44
     
  9. raromr

    raromr Legend

    346
    7
    Jun 24, 2010
    What is that?
     

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