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Discussion in 'DIRECTV Connected Home' started by Scott Kocourek, Jun 25, 2013.
I received this on August 14th:
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I received it also. No update thou for the client.
Any update on this being activated on Android??
Hi guys. I'm having problems setting up remote streaming for my GenieGO. Can I post it here or should I start a new thread? Thanks.
OK.. here goes...
I ordered my GenieGO the other day and hooked it up. Everything works fine when I'm home and on my wifi. I've tried to configure it for out of home access with no luck.
My Internet is DSL with sonic.net. I have a static IP address at home and am using a Pace 4111N wireless router. I've configured the port forwarding manually using ports 8082 and 8083. The GenieGO's internal IP is 192.168.42.100. I've checked the ports on portforward.com and they say my ports are open. The GenieGO app on my iPad says "GenieGO out of home access is not set up".
Set a reserved address for the GenieGo, and then run the web page for set up.
192.168.42.100 is reserved for the GenieGO. My router is not listed at directv.com/geniego/routersupport
Sounds like you may have to make a change in the DSL modem. Log in to it and try forwarding those ports to your WAN address of the router or set a DMZ address or better yet, put it in Bridge (transparent) mode. Call Sonic, they may make the change.
You know I still don't understand why, particularly for DSL service it seems, they just don't build and distribute actual "modems" as an option for customers so they can use their own third party routers if they choose?
Do the modems always have to include these integrated routers which cause these sorts of port forwarding problems, or not able to get into them a fully transparent bridging mode, or some other other issue with them?
I have to agree with you. . . they seem to create more problems than they solve. I haven't had DSL in a number of years but when I did it was a simple Westell modem that allowed Bridge mode and I did the PPOE authentication in my Linksys. The last one I tried to solve for a friend didn't have that mode - or we couldn't find it.
My MIL just went back to ATT and got a monster 'Gateway' combined modem / router / wireless (G only). OOH works from her house but she currently has no need for port forwarding . . . which probably fits 70-80% of customer base.
I was able to get the GenieGO Out of Home Access to work by setting the firewall.
The firewall actively blocks access of unwanted activity from the Internet.
Current Applications, Pinholes and DMZ Settings: Custom
Device Allowed Applications Application Type Protocol Port Number(s) Public IP
Nomad002097 All - (all) (all) 75.101.XXX.XXX
Thanks for all your replies.
Good news; thanks for posting results.
I assume this was your router that you had set port forwarding. . . just another example that your port forwarding should have over-ridden the fw setting.
Finally got my OOH working and streamed fantastically to my iPhone.
That is great news.
We appreciate you keeping us updated.
OK my turn.
I got my Genie and GenieGo drop shipped to me. Little or no documentation on how to set things up (I had a Whole Home system so it was pretty easy swapping out, but nonetheless it was odd no documentation for the HR44, and 2 C41's)
So, I have wireless in our home with an Airport Extreme, and an Airport Express extending on the top floor of house (3 stories). I have the GenieGo set up, except for the OOH. I cannot seem to figure out what to do to get it to work. I was using my wife's Mac Book Air to configure OOH, but it doesn't seem to work. I choose the Apple option on the (directv.com/geniego/routersupport) page, I go through their setup (I use a DCHP number outside the range as I've read )
If I try to set up OOH on my iphone there is no Apple router option.
Any suggestions? Another contributing factor. I have Comcast Home security and they put their own wireless router in right after the modem and before my Airport Extreme. I don't know if that comes into play, all I know is that ever since I had the comcast security installed I cannot access a camera (non-comcast related) on my network anymore.
I'm at work right now, but I can try to answer questions the best I can.
In any event, I'd be inclined to go off the Comcast router, and run the set up off the MBAir. (It worked for me).
I'd set a reservation for GenieGo in the Comcast router in the range it covers.
I can't use the Comcast modem because they activate only 1 out port, essentially to go to your wireless router (it creates it's own wireless network).
So, I have to use the Airport Extreme
Check this link out - it may help: