GenieGo w/Android 5.0 Lollipop

Discussion in 'DIRECTV Connected Home' started by wassct, Nov 20, 2014.

  1. wassct

    wassct Mentor

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    Dec 2, 2005
    Hi all,

    I just got a GenieGo last week and it was working fairly well on both my devices (LG G2 and Nexus 10). My Nexus 10 was recently updated with Android 5.0 Lollipop and I can still stream to the tablet (as long as it is still not recording, otherwise it hangs) but downloading to device does not work. It seems to start the process but when it gets to the end the app crashes and the show is not on my device. Also, auto-downloading doesn't work at all either. I get a notification that a program is set to prepare but it never does. I understand the Android app is not supported yet for Android 5 but I was wondering if there are any workarounds or how long updates to the Android app usually take.

    Happy it seems to work on my smartphone but would much prefer the large screen on my tablet for viewing. Any info or things I can try would be greatly appreciated. I did try uninstalling and re installing and that didn't fix anything.
     
  2. Scott Kocourek

    Scott Kocourek Well-Known Member

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    Considering the current app has only been updated to work with Android OS up to 4.2.4 and Kit Kat has been out for over a year I would say it will be a while.
     
    1 person likes this.
  3. peds48

    peds48 Genius.

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    also the slow adoption rates (blame the carriers) might play a big role on how fast or slow lollipop “spreads”. the bigger the adoption the more likely hood an update will come
     
  4. prushing

    prushing Active Member

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    you may need to try to force the save location, sounds like a problem I was where it was crashing or never downloading

    search for kitkat or sdcard and GG issues, it was when Google changed the permissions and broke a lot of the apps, there was a manual fix posted here, maybe it will help you


    My SG4 on 4.4.2 works fine
    My Kindle HDX on 4.5.1 based on 4.4.3 works fine
     
  5. wassct

    wassct Mentor

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    Dec 2, 2005
    Thanks for the responses! I don't have an SD card so it won't let me change the location. Oh well, guess I have to wait for an update.
     
  6. hdtvfan0001

    hdtvfan0001 Well-Known Member

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    That pretty much sums things up. After going through 4 different Android updates on versions...that's certainly the routine I've seen to date.
     
  7. Athlon646464

    Athlon646464 Yada Yada Yada DBSTalk Gold Club

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    Uxbridge, MA
    Just saw what might be a clue to this issue (although I don't use GenieGO)......

    On my Nexus 7 (2013) I have an app called 'Changelog Droid'. (Great app , by the way.)

    [SIZE=13.63636302948px]'Changelog Droid' has the latest patch notes for all of the apps I have on my tablet, and updates them immediately when an app gets an update.[/SIZE]

    [SIZE=13.63636302948px]While going through the list this morning I noticed the DirecTV app received an update on November 17th, although there was no version number change. Here are the November 17th notes from [/SIZE][SIZE=13.63636302948px]'Changelog Droid':[/SIZE]

    ==========================

    [SIZE=13.63636302948px]We've made discovering new movies and TV shows even easier. Now you'll see the hottest titles at the top of your screen - just tap to watch or record![/SIZE]

    [SIZE=13.63636302948px]Plus additional performance enhancements and bug fixes.[/SIZE]

    [SIZE=13.63636302948px]Support for Lollipop coming soon.[/SIZE]

    [SIZE=13.63636302948px]==========================[/SIZE]

    [SIZE=13.63636302948px]Link to [/SIZE][SIZE=13.63636302948px]'Changelog Droid' app[/SIZE]
     
  8. hdtvfan0001

    hdtvfan0001 Well-Known Member

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    Nice find!
     
  9. mrro82

    mrro82 Legend

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    The Sunday ticket app was updated fairly quickly to be compatible with lollipop. A bit baffling why the genie go app hasn't. I know Sunday ticket is the cash cow but come on. My genie go just collects dust now.
     
  10. wassct

    wassct Mentor

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    Agreed, would have been nice for Thanksgiving!
     
  11. gpg

    gpg Well-Known Member

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    Has anyone gotten the GenieGo app to work on lollipop? I don't want to update my Galaxy S5 if Lollipop kills the GenieGo app. I use my phone to watch shows while I'm riding a stationary bike at the gym.
     
  12. Kash76

    Kash76 Legend

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    Still doesn't work on my Nexus 7
     
  13. mrro82

    mrro82 Legend

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    Doesn't work on my Nexus 5 either. It's completely inexcusable that this still hasn't been updated. The Sunday Ticket app got an update about a week after lollipop came out in November. Over 5 months later, the go app hasn't received anything.
     
  14. gpg

    gpg Well-Known Member

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    Thanks guys. I guess I'll have to keep ignoring the update indefinitely. The Directv android app just updated yesterday. I wish they'd integrate GeniGo capability in that app the way they did for iOS users.
     
    1 person likes this.
  15. peds48

    peds48 Genius.

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    Only for the iPad, the iPhone still requires two apps
     
  16. gpg

    gpg Well-Known Member

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    My bad. I have an iPad and assumed the iPhone app worked the same way.
     
  17. wassct

    wassct Mentor

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    Dec 2, 2005
    They really need to update. Way too long!
     
  18. gpg

    gpg Well-Known Member

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    Yes they do. Especially because the current android app has become a battery hog on my Galaxy S5. If I forget to force stop it after I watch or dl a show, it just consumes an unbelievable amount of juice. This just started happening recently and I can't figure out why.
     
  19. mrdobolina

    mrdobolina AllStar

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    A Mile High
    If they do integrate the 2 apps, I hope it is a better implementation than the integrated iPad app. I hate trying to use the GenieGO features on my wife's iPad, whereas I don't mind the 2 app integration on my Galaxy Tab S (and I was pro integration prior to the iPad's integration).
     
  20. gpg

    gpg Well-Known Member

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    I don't find the iPad app integration that annoying. There are some things I'd change, e.g., making deleting a recording stored on the iPad easier. For the most part though, I find it acceptable.
     

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