Getting a Channel I am not supposed to

Discussion in 'DIRECTV General Discussion' started by Rob37, Feb 17, 2019.

  1. Rob37

    Rob37 Well-Known Member

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    I have the Xtra Package. All of a sudden today I am getting the El Rey Network (Channel 341) a channel that never was available on this package. Has DIRECTV added this channel to Xtra?
     
  2. jimmie57

    jimmie57 Hall Of Fame

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    Same here but we have been getting it for months now.
     
    dtv757 likes this.
  3. CraigerM

    CraigerM Well-Known Member

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    I have been getting it also but I wonder if they included in the Xtra Package as a replacement for Chiller when that was shutdown? Maybe they thought we would be short a channel in the XTra package because of that?
     
  4. Rob37

    Rob37 Well-Known Member

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    I had to downgrade my package at the end of January to Xtra. I was not getting El Rey until today. All of a sudden while scrolling through my guide I notice I now have El Rey 341 & the channel is now on.
     
  5. ejbvt

    ejbvt AllStar DBSTalk Club

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    I also have Xtra. I downgraded to it in December 2017. I have had El Rey since about February 2018.
     
  6. jle1639

    jle1639 Member

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    dothan al
    Not getting it here I have xtra package.
     
  7. Rich

    Rich DBSTalk Club DBSTalk Club

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    I have that channel. And the Xtra package.

    Rich
     
  8. Rob37

    Rob37 Well-Known Member

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    Wow some people have it and some don’t that have the Xtra Package. Something fishy is definitely going on.
     
  9. KyL416

    KyL416 Hall Of Fame

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    It's likely one of those random targetted free previews they give certain accounts. If you check your account history online you'll probably see a line like "El Rey $0.00"
     
  10. Microphone

    Microphone AllStar

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    I have the same notation except it says Boomerang. Also with Xtra here.
     
    Last edited: Feb 20, 2019
  11. crkeehn

    crkeehn Godfather

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    Is there any possibility that the channel could have been grandfathered to your account. I have kept channels that I originally subscribed to, when DirecTV has changed my package. I currently have Choice Xtra Classic, which has been a grandfathered channel for a while.
     
  12. Rob37

    Rob37 Well-Known Member

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    I have no idea. I downgraded my package because of the price increase.
     
  13. ejbvt

    ejbvt AllStar DBSTalk Club

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    I also have no idea. I used to have the package above Xtra, but it is mostly SD and music channel add ons which is a rip off in my book, so I downgraded. Especially after the price increase two years ago. El Rey went away for a little bit, but it came back. HD, SD, and on-demand. I did keep an eye on my bill for some sort of line like kyl416 mentioned but I don't recall ever seeing one.
     
  14. Rob37

    Rob37 Well-Known Member

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    I downgraded from the package just above Xtra in January. When I did, I was no longer getting El Rey Channel 341 because I watched a few programs on that channel. Just this past weekend the channel has reappeared and I am getting it. I logged into my account and there is nothing anywhere saying El Rey is back on my package which is now Xtra. I looked up Xtra’s channel lineup and El Rey is not supposed to be in the package. So I don’t know.
     
  15. KyL416

    KyL416 Hall Of Fame

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    It's not going to be a line item on your bill or listed on the lineups for the package since the free channel(s), if any, you get vary from account to account.
    Like I mentioned in post #9, you need to specifically check your account history to see if it's listed as a $0.00 entry like crkeehn has for Boomerang, the channel they're currently getting for free.
     
    Last edited: Feb 20, 2019
  16. ejbvt

    ejbvt AllStar DBSTalk Club

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    I misunderstood where you meant to look. That doesn't seem to be an option with the new AT&T website.
     
  17. techguy88

    techguy88 Well-Known Member

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    I don't think AT&T's website has a section where you can check your recent activity like DTV.com does. For accounts that are still managed through DTV.com sometimes you can see when a complementary channel is added via the Recent Activity.
     
  18. crkeehn

    crkeehn Godfather

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    Actually, I also get El Rey and have for a couple of years.
     

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