That probably helps explain why it is performing so poorly. These things are NOT meant to be plugged in just when you want to watch football. The HDD is probably trashed or has gone bad. Electronics devices like these are not meant to be used like that. Liken it to your computer, if you only used it a few months a year, it would spend most of its time just trying to catch up with software updates you missed the other 7 months of the year. For some, it doesnt matter how fast the sat device is, it will never be fast enough, but most have seen that a proper functioning receiver/dvr is quite usable using the newer HD Gui that we have had for a least 6 months.