Just wanted to comment on a good installer today. Didn't know DirecTV still did sidemounts on a house, but, it went well. Also, got a new HR44--didn't realize my area (central PA) was in the area for one.
What's the customary tip to give an installer, by the way?
Anyone that has to be bribed at the start of a job to do good work should probably be replaced. Pride in their work should be their main motivator.
In my case I do take pride in my work, and I am not expecting anything out of anybody, the fact that most customers do tip, shows that they appreciate our work. My mentioning of giving the tip first was not to those who are NOT going to tip, those that are willing to tip, it would make sense to give it first as this would "tie" an installer to do an outstanding or much better that he had plan.
I had a customer that upon greeting me, showed me a $100 dollar bill, he then tore it in half and gave me one half, he then say I would get the other half once the job was completed. Upon job completion, he asked me for my half and gave me a "new" $100 dollar bill.
Unless you go above and beyond your normal paying job, or make $2.50 an hour, your not getting a tip.
I don't really see why you feel you need one.
I most times do tip the Directv guys, $10-$20 depending , But only if they seem professional and don't look like they are expecting one..
$50, Never! you want a tip, Ask Directv for more money!
I Deal with homeowners daily as well. We agree on a price and that's that.
If you installers feel your entitled to a Tip because the Homeowner got a free install, well I feel sorry for you because its not like you brought the equipment from your house and installed it for free.
Waitress well they bring you food and clean up your mess.
Directv installed makes their own mess and cleans up their own mess. So why should that call for a tip?
Nobody, or at last my self, is saying that we (I) feel entitlted. if you don't tip, fine, if you show us love, it is greatly appreciated
1. In my case I do take pride in my work, and I am not expecting anything out of anybody, the fact that most customers do tip, shows that they appreciate our work. My mentioning of giving the tip first was not to those who are NOT going to tip, those that are willing to tip, 2.it would make sense to give it first as this would "tie" an installer to do an outstanding or much better that he had plan.
The first thing that I do when I go to a wedding (or any other event where there is a bartender) is to tip the bartender a 20 when he gives me my first drink. Then I never have to stand in a line for the rest of the evening.
When you want service over and above what it typically expected of someone, treating them over an above what is expected of you helps you get what you desire.
Also, at my favorite steakhouse, the staff always goes the extra mile for my friends and me, partially because they know that we show our appreciation for that extra service by tipping generously.
The first thing that I do when I go to a wedding (or any other event where there is a bartender) is to tip the bartender a 20 when he gives me my first drink. Then I never have to stand in a line for the rest of the evening.
When you want service over and above what it typically expected of someone, treating them over an above what is expected of you helps you get what you desire.
Also, at my favorite steakhouse, the staff always goes the extra mile for my friends and me, partially because they know that we show our appreciation for that extra service by tipping generously.
Of course Bill, only us, New Yorkers know about this....
When Directv raises our bill every year you get a cost of living raise on our behalf.
See, it all works out in the end.
wwwwwoooooooooooooooooowwwwwwwwwwwwwwwwwwww, funniest thing I eveeeeeeeeeeeeeeeeeer heard, I felt off my chair. I have not gotten a raise in like....hmmmmmmmmm NEVER. In this business is the other way around, we get pay decreases........
My two cents......No tip gets you adequate service. Average tip gets you better service. Larger tip gets you outstanding service. We get what we pay for.
My two cents......No tip gets you adequate service. Average tip gets you better service. Larger tip gets you outstanding service. We get what we pay for.
Maybe the incentive should be , Do your job to the best of your ability , and maybe you will get a tip.
So by your theory , Directv shouldn't treat their customers equal depending on what the customer paid up front. Cause you get what you pay for right? :nono2:
My two cents......No tip gets you adequate service. Average tip gets you better service. Larger tip gets you outstanding service. We get what we pay for.
You are certainly entitled to your opinion, but I don't much like being pretty much forced to do something that is supposed to be voluntary. Extortion comes to mind. It is in my nature to resist. Even if I wanted to do something, if someone was trying to force me to do it by their actions, I would rather do without. Just my opinion.
My two cents .... I tip AFTER the job is done based on the quality of work, attitude of the worker, etc. Just like in a restaurant. If I were to request additional service from an installer, I would certainly be willing to discuss compensation for that at the time. But if I just have a regular install the tip will be after the job and based on the job.
I also believe it is absolutely necessary to discuss the installation with the installer before work is started. Be sure that both parties are in agreement on what is to be done and how it is to be done.
Maybe the incentive should be , Do your job to the best of your ability , and maybe you will get a tip.
So by your theory , Directv shouldn't treat their customers equal depending on what the customer paid up front. Cause you get what you pay for right? :nono2:
You are certainly entitled to your opinion, but I don't much like being pretty much forced to do something that is supposed to be voluntary. Extortion comes to mind. It is in my nature to resist. Even if I wanted to do something, if someone was trying to force me to do it by their actions, I would rather do without. Just my opinion.
Guys, I never said I tip "before" the job is completed. :nono2: I deal with all types of service providers. It's been my experience that when you don't tip you'll receive adequate service the next time around. Better service with a average tip the next time around, and outstanding service with a larger tip the next time around. Again, you get what you pay for.
Guys, I never said I tip "before" the job is completed. :nono2: I deal with all types of service providers. It's been my experience that when you don't tip you'll receive adequate service the next time around. Better service with a average tip the next time around, and outstanding service with a larger tip the next time around. Again, you get what you pay for.
Your statement implied you must tip first, that's the only way you can be judged on "you get what you pay for"
And in the history of my TV subscribing years I've never had the same TECH.
So again you get what you pay for ?, Well for the $280 I've paid on Equipment
and my Average $140 per month bill, I expect Directv to send me out a paid tech who doesn't have their hand out, judging their required workmanship based on what tip they can squeeze out of me.
Anyone that's worthy of a Tip, Wouldn't be sitting here on this forum asking for one or telling members what the feel is acceptable.
The Members/subscribers should be telling you Techs what WE feel you deserve.
The last time an installer was army folks house (I'm always there Iran installer is coming) his tip was me climbing under the house and connected the swim16 as well as hooking up the genie to the tv etc. I made his job easy by doing most of it so I knew it would be done exactly as I wanted it since I have to maintain all their stuff.
My two cents......No tip gets you adequate service. Average tip gets you better service. Larger tip gets you outstanding service. We get what we pay for.
well said. :righton:
Maybe the incentive should be , Do your job to the best of your ability , and maybe you will get a tip.
So by your theory , Directv shouldn't treat their customers equal depending on what the customer paid up front. Cause you get what you pay for right? :nono2:
and in IMO DirecTV treats customers based on "what they pay" . a customer who has 15 receiver and all the goodies "might" get better deals if he/she went to cancel compared to a customer who has one receiver. my .1 cent
Your statement implied you must tip first, that's the only way you can be judged on "you get what you pay for"
And in the history of my TV subscribing years I've never had the same TECH.
So again you get what you pay for ?, Well for the $280 I've paid on Equipment
and my Average $140 per month bill, I expect Directv to send me out a paid tech who doesn't have their hand out, judging their required workmanship based on what tip they can squeeze out of me.
Anyone that's worthy of a Tip, Wouldn't be sitting here on this forum asking for one or telling members what the feel is acceptable.
The Members/subscribers should be telling you Techs what WE feel you deserve.
as far as "finger" food, I try not to give those out as some many folks are allergic to all kinds of stuff. and when given out "refreshments" make sure they are in a closed container (bottle).
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