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Good Install Today with HR44

Discussion in 'DIRECTV General Discussion' started by jab5325, Jul 27, 2013.

  1. damondlt

    damondlt New Member

    5,455
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    Feb 27, 2006
    Newfoundland...
    If your tech has his hand out first. :sure:

    Maybe the incentive should be , Do your job to the best of your ability , and maybe you will get a tip.

    So by your theory , Directv shouldn't treat their customers equal depending on what the customer paid up front. Cause you get what you pay for right? :nono2:
     
  2. Joe166

    Joe166 AllStar

    130
    4
    Jan 5, 2007
    You are certainly entitled to your opinion, but I don't much like being pretty much forced to do something that is supposed to be voluntary. Extortion comes to mind. It is in my nature to resist. Even if I wanted to do something, if someone was trying to force me to do it by their actions, I would rather do without. Just my opinion.
     
  3. carl6

    carl6 Moderator Staff Member DBSTalk Club

    12,520
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    Nov 15, 2005
    Seattle, WA
    My two cents .... I tip AFTER the job is done based on the quality of work, attitude of the worker, etc. Just like in a restaurant. If I were to request additional service from an installer, I would certainly be willing to discuss compensation for that at the time. But if I just have a regular install the tip will be after the job and based on the job.

    I also believe it is absolutely necessary to discuss the installation with the installer before work is started. Be sure that both parties are in agreement on what is to be done and how it is to be done.
     
  4. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

    8,698
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    May 17, 2010
    USA
    Guys, I never said I tip "before" the job is completed. :nono2: I deal with all types of service providers. It's been my experience that when you don't tip you'll receive adequate service the next time around. Better service with a average tip the next time around, and outstanding service with a larger tip the next time around. Again, you get what you pay for.
     
  5. damondlt

    damondlt New Member

    5,455
    233
    Feb 27, 2006
    Newfoundland...
    Your statement implied you must tip first, that's the only way you can be judged on "you get what you pay for"

    And in the history of my TV subscribing years I've never had the same TECH.

    So again you get what you pay for ?, Well for the $280 I've paid on Equipment
    and my Average $140 per month bill, I expect Directv to send me out a paid tech who doesn't have their hand out, judging their required workmanship based on what tip they can squeeze out of me.

    Anyone that's worthy of a Tip, Wouldn't be sitting here on this forum asking for one or telling members what the feel is acceptable.

    The Members/subscribers should be telling you Techs what WE feel you deserve.
     
  6. inkahauts

    inkahauts Well-Known Member

    23,050
    1,165
    Nov 13, 2006
    The last time an installer was army folks house (I'm always there Iran installer is coming) his tip was me climbing under the house and connected the swim16 as well as hooking up the genie to the tv etc. I made his job easy by doing most of it so I knew it would be done exactly as I wanted it since I have to maintain all their stuff.
     
    1 person likes this.
  7. peds48

    peds48 Genius.

    20,082
    1,069
    Jan 10, 2008
    NY
    My two cents......No tip gets you adequate service. Average tip gets you better service. Larger tip gets you outstanding service. We get what we pay for. ;)
    well said. :righton:
     
  8. peds48

    peds48 Genius.

    20,082
    1,069
    Jan 10, 2008
    NY
    If your tech has his hand out first. :sure:

    Maybe the incentive should be , Do your job to the best of your ability , and maybe you will get a tip.

    So by your theory , Directv shouldn't treat their customers equal depending on what the customer paid up front. Cause you get what you pay for right? :nono2:


    and in IMO DirecTV treats customers based on "what they pay" . a customer who has 15 receiver and all the goodies "might" get better deals if he/she went to cancel compared to a customer who has one receiver. my .1 cent
     
  9. 242424

    242424 AllStar

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    Mar 22, 2012
    [​IMG]
     
  10. peds48

    peds48 Genius.

    20,082
    1,069
    Jan 10, 2008
    NY
    Y.

    Anyone that's worthy of a Tip, Wouldn't be sitting here on this forum asking for one or telling members what the feel is acceptable.

    The Members/subscribers should be telling you Techs what WE feel you deserve.


    and nobody is. the question was brought up and is being discussed
     
  11. 242424

    242424 AllStar

    302
    45
    Mar 22, 2012
     
    1 person likes this.
  12. peds48

    peds48 Genius.

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    Jan 10, 2008
    NY
    a "jackson" is considered "customary"

    as far as "finger" food, I try not to give those out as some many folks are allergic to all kinds of stuff. and when given out "refreshments" make sure they are in a closed container (bottle).


    see the first post
     
  13. damondlt

    damondlt New Member

    5,455
    233
    Feb 27, 2006
    Newfoundland...
    We saw the first post, and we saw what you feel is customary.

    But its not up to you to say what is customary.
    Its up to the customer.
    You get paid Correct?
    You took this job based some factors but mostly pay I'm sure.

    Again if you don't feel you make enough, go to your supervisor and ask for a raise.

    You should be thankful you have a good paying job, steady work, and if you get a $5 tip you should be extremely thankful!

    Like any Job you take the good with the bad.
     
  14. peds48

    peds48 Genius.

    20,082
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    Jan 10, 2008
    NY
    We saw the first post, and we saw what you feel is customary.

    But its not up to you to say what is customary.
    Its up to the customer.
    You get paid Correct?
    You took this job based some factors but mostly pay I'm sure.

    Again if you don't feel you make enough, go to your supervisor and ask for a raise.

    You should be thankful you have a good paying job, steady work, and if you get a $5 tip you should be extremely thankful!

    Like any Job you take the good with the bad.


    What I feel is customary is my opinion, is not a fact. which you have the right to disagree
     
  15. 242424

    242424 AllStar

    302
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    Mar 22, 2012
    You've made it quite clear what and when you want it to do a good job. lol
     
    1 person likes this.
  16. damondlt

    damondlt New Member

    5,455
    233
    Feb 27, 2006
    Newfoundland...
    That's right , its my opinion as well.

    If I was the OP, I would never come to this forum and ask what's a customary tip to give an installer, when I know that's its going to get answered by Techs.

    I do tip however, I base things on several factors

    Since we the customer have to give 4 hour windows, (normally means taking off work, Many don't get tips for that or paid days off) You better not be 1 minute late or cancel my appointment without 24 hours notice. Or the next guy they send Gets nothing. Take it up with you boss.

    Also how much time he spends on his cell phone, sure stuff happends but guess what you're at work! Take your calls on your time not mine!
    Also depends on what he's doing. Normally I don't tip much if its a new install I just do what another member does, run his wires for him ,offer him a drink, help clean up.
    If he is there for Troubleshooting , I'll throw him a $20 if he fixed the issues and took time to research.

    If for some reason something takes long with activation or bad receiver sure I keep that in mind , Cause I know that's cutting into his time at other jobs.

    But don't expect a tip, and certainly don't expect to be handed money before your done with the job.
     
  17. peds48

    peds48 Genius.

    20,082
    1,069
    Jan 10, 2008
    NY
    That's right , its my opinion as well.

    If I was the OP, I would never come to this forum and ask what's a customary tip to give an installer, when I know that's its going to get answered by Techs.

    I do tip however, I base things on several factors

    Since we the customer have to give 4 hour windows, (normally means taking off work, Many don't get tips for that or paid days off) You better not be 1 minute late or cancel my appointment without 24 hours notice. Or the next guy they send Gets nothing. Take it up with you boss.

    Also how much time he spends on his cell phone, sure stuff happends but guess what you're at work! Take your calls on your time not mine!
    Also depends on what he's doing. Normally I don't tip much if its a new install I just do what another member does, run his wires for him ,offer him a drink, help clean up.
    If he is there for Troubleshooting , I'll throw him a $20 if he fixed the issues and took time to research.

    If for some reason something takes long with activation or bad receiver sure I keep that in mind , Cause I know that's cutting into his time at other jobs.

    But don't expect a tip, and certainly don't expect to be handed money before your done with the job.


    What it comes down to is

    1. You DO NOT have to tip.
    2. If you want to tip, you can give out WHATEVER you want.
    3. if you ask me what is "customary" my answer is $20.00, why, because that is what most folks I have tipped in the past.
     

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