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Goodbye Directv. And your bad telemarketing practices don't help

Discussion in 'DIRECTV General Discussion' started by macca, Jan 5, 2010.

  1. hilmar2k

    hilmar2k Hall Of Fame

    Mar 18, 2007
  2. tcusta00

    tcusta00 Active Member

    Dec 31, 2007
  3. ehilbert1

    ehilbert1 Godfather

    Jan 22, 2007
    I feel you man. I'm still a D* subscriber and enjoy the service, but man they call and call and call. I droped my Starz package about a month ago and about a week later I would get calls from D*(410-774-8549) atleast 3 times a day every day for about three weeks. They would call me with a great new "deal". I expalined to them many times that I'm happy with my package and I don't plan on leaving D* anytime soon. I asked them to please quit calling 3 times a day every day. I did this 4 times and I still got the calls. Finally I was stern and said look guys you have to quit calling me. I said no 3 times already. Your actually making me think about canceling my serivce. Finally that did it. I wish I could find a way to post my call log from my cell phone. Because it's amazing how many times they would call after I told them no and to stop.
  4. MadMac

    MadMac Legend

    Feb 18, 2008
    I keep a circular saw handy and when I see it's a telemarketer, I start the saw and answer "Dexter Morgan". Funny, they never call back.....
  5. aramus8

    aramus8 Godfather

    Nov 20, 2006
    The new Panasonic 7400 series phones have call block which blocks, out of area, caller ID unknown, and any numbers you choose to block forever. The caller gets a busy signal. They're not much more than the Telezapper. If Panasonic is putting this feature on their phones, the do not call list can't be working too good.
  6. hilmar2k

    hilmar2k Hall Of Fame

    Mar 18, 2007
    Actually, the DNC list works very well. The rules that are in place, along with the penalties for being a repeat offender, have made a serious impact on the amount of unwanted phone calls. The biggest failing, in my opinion, is the exemption given to poll takers, non-profits, and polital campaign calls. Aside from those, the amount of telemarketing calls that I received went down to zero withing 3 months of adding my number to the DNC list.
  7. BarkingGhost

    BarkingGhost Legend

    Dec 29, 2007
    NE Atlanta...
    Hmm, I have never been telemarketed by D*. Not in the 9 years that I've been with them.
  8. CCarncross

    CCarncross Hall Of Fame

    Jul 19, 2005
    Neither have I, been with them since 1997...
  9. JoeF

    JoeF Legend

    Aug 20, 2007
    I have a wonderful 2 year old boy who just LOVES to talk on the phone. On those occaisions that I accidently answer a telemarketing call: "Joey, it's for you..." There's never been anyone on the other end when I get the phone back.
  10. David MacLeod

    David MacLeod New Member

    Jan 29, 2008
    got 5 or so middle of last year before I blocked the number. asking if I wanted to upgrade or trying to sell me sports package. 1 guy made me pretty mad, told me I needed sunday ticket to be a real man. I gave him some words of advice then blocked the number they were calling me on.
  11. rudeney

    rudeney Hall Of Fame

    May 28, 2007
    Some companies just thumb their noses at the DNC list. I had a car warranty company calling me this summer and the minute I would start saying, "please remove my name and number..." they would hang up and call back hours or a day later. This went on for weeks until I finally decided to waste some of their time and keep this guy on the phone for over 30 minutes while I made up a bogus car model and had hi quoting and requoting prices. They stopped calling for about a month, and then started again, and again, I wasted some time. I have not heard from them since.
  12. Shades228

    Shades228 DaBears

    Mar 18, 2008
    Heh it probably had more to do with this http://schumer.senate.gov/new_website/record.cfm?id=312841
  13. rfrogers1

    rfrogers1 Cool Member

    Jul 2, 2007
    does anybody know of any class action suits againest directv?i was told i can get phiily sports if i paid for a extra package.of course after install and paying i can not ,blacked out.i live in south jersey and csr told me i was in new york area and would recieve all phiily sports
  14. Bretman

    Bretman Cool Member

    Jul 30, 2008
    The Telezapper works fairly well for this type of situation. You can buy one at Radio Shack or on E-Bay. It simply plugs into the phone line and if the caller is using an automated system to call you, it tells them that your number is disconnected.

    Only drawback is that it can take 30-60 days for it to work, since the marketers take that long to update their databases. I gave one for Xmas to my sister and brother-in law. They were getting as many as 40 telemarketing calls per day and it reduced that number to about 3-4. Not foolproof, but it did help, and yes, it took a while for it to be effective.

    I've heard that some marketers are simply ignoring the disconnected detection in their software (which would defeat the Telezapper), but not all of them.

    Another neat device is called TrueCall. Check it out at: http://www.truecall.co.uk/

    Privacy Corps sells a Caller ID Manager that can individually block large numbers of calls:

    Only trouble is that marketers usually use a block of numbers and end up calling back from a different number which would defeat the individual blocking.

    They also sell a neat disconnection gadget to cut off annoying callers:

    If you have to pick up the phone, it's a great way to shut someone up...

    Hope all of the above helps you...
  15. wingrider01

    wingrider01 Hall Of Fame

    Sep 9, 2005
    try a crass action suit against the sports, not the provider, they don't set the blackout rules.

    validation of any sales weasel statements are a good idea also
  16. The Merg

    The Merg 1*

    Jun 24, 2007
    Northern VA
    Actually, as an individual, if you report that you are receiving multiple calls from a telemarketer that you have requested to be on their DNC list, that is enough for the FTC to fine the company. And I believe there is a way for the consumer to actually receive a cut of the fine as well. I remember seeing a news report on a stay-at-home mom that would just document all the telemarketers that called her and would report them when they would call her after requesting being added to the DNC list. She would bring in a couple thousand or so a month.

    If I find out some more info on it, I'll post it here.

    - Merg
  17. harsh

    harsh Beware the Attack Basset

    Jun 14, 2003
    Salem, OR
    Only if you think you can squeeze money out of the sales weasel. DIRECTV is not allowed to violate the blackout rules just because somebody does what they're inclined to do: tell the customer what they want to hear.

    DIRECTV can make temporary adjustments to your bill but not much else.
  18. wingrider01

    wingrider01 Hall Of Fame

    Sep 9, 2005
    Agree - but like the 5th estate reporting - believe only abouty 1/100 of everything you read or hear thast you have not personally verified through multiple validatateable sources. Personal believe about 1/1000 of what a sales weasel tells me

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