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Got Free Upgrade, gave me HR21 NOT HR24!!!

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by atcNick, Jul 14, 2010.

  1. jdspencer

    jdspencer Hall Of Fame

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    From most accounts here, the HR20-100 is faster than the later models with the HR24 being the exception. I have the HR20 and an HR23 and find the HR23 to be a bit more sluggish. However, I put up with it because of its larger drive. This fall, I may add the HR24 to the mix.
     
  2. wingrider01

    wingrider01 Hall Of Fame

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    Clarification required in your eyes or in the eyes of the company that supplies the device? If in your eyes then none, if in the companies eyes and definition every one of them on the market. Companies definition trumps your opinion.
     
  3. TBlazer07

    TBlazer07 Grumpy Grampy

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    Union & Edison Costco's haven't had DVR's for many weeks. They said they will no longer be carrying them. They said they are only available from the Cell phone kiosk with a new install.
     
  4. Rich

    Rich DBSTalk Club DBSTalk Club

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    I gotta feeling the 22s are cheaper than the 23s. I've never seen a 23 in Costco or any other store. On websites, but not stores.

    I have come to the conclusion that Costco gets the stuff that manufacturers can't sell. Their watches come with a little pamphlet tucked into the box that tells the buyer that he's just bought a "second" and that if it fails they will fix it or return your money. No signs on the display, no signs about "seconds" anywhere in the store, you gotta buy a watch to find out it's a "second". I don't understand how they get away with that.

    Usually, when Costco has a specific model made just for them, it has a slightly different model number, one that doesn't show up on the manufacturer's website. The HR22-100s are the correct model number and come in the new boxes, not the ones that you find on the installer's trucks, so I assume that they are new from D*.

    Rich
     
  5. Rich

    Rich DBSTalk Club DBSTalk Club

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    They are at the Edison store as I write this and they are all 22s.

    Rich
     
  6. Rich

    Rich DBSTalk Club DBSTalk Club

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    I know that. They fall back on that ridiculous statement that all HRs "are functionally equal". Wonder how they explain the 24-500? Don't forget that the pussy cat in your avatar is "functionally equal to a lion".

    Rich
     
  7. Carl Spock

    Carl Spock Superfly

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    I saw Alpine pull this trick before, and I assume other electronics manufacturers have, too.

    When Best Buy first got Alpine, they ran with the previous year's indash CD player for a long time at a special price. Alpine continued to make it for them. Admittedly, there was very little difference between that CD player and the current model I sold, but it gave me some protection from the big box retailer. I had an exclusive in my town, but then, so did Best Buy. Their advantage was price. It was cheaper. This arrangement worked for everybody.
     
  8. hdtvfan0001

    hdtvfan0001 Well-Known Member

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    I'm to the point with the "drama" instigated on this topic...I'm going to look at HD DVRs from now on as I do cars.

    Some model years or models seem better than others, even though there is an evolution of new things in newer units. To date...I can find more reported "issues" on the HR20-100, HR22-100, and H20-600 than all others combined. More recently, the number of "issues" on even those units have dropped. In the case of the H20-600, a number of those were replaced.

    Other than those few units over the past 4+ years...an HD DVR is an HD DVR, and an HD receiver is an HD receiver. I would accept and use any of the remaining devices out there.

    Some folks have perfectly fine vintage -100 units that continue to operate, while a few others seem to have lasting stinkers. That was at a time prior to the ownership transition at the company manufacturing the -100 series. It has been repeatedly recommended by multiple people that those with stinkers get replacements.

    Since then...several other -100 series units have surfaced. I have both the H24-100 and HR24-100, neither of which has shown anything less than stellar performance and results. I also have the H21-100 - works great.

    Over the years...my HR20-700's, HR21-200, HR21-700, and HR23-700 have all performed well (once we all got past the HR20 Guinea pig phase of this first new HD DVR series). In addition, my H21-100 and H23-600's also were solid.

    I'm down to 2 HD DVRs and 2 HD receivers at the moment. All do fine, and they span the HR21-HR24 and H21-H24 vintage timeframes.

    Put simply...other than the 3 older units mentioned earlier (HR20-100, HR22-100, and H20-600)...as long as the unit is physically in acceptable condition...any replacement should perform well.
     
  9. Rich

    Rich DBSTalk Club DBSTalk Club

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    The thing you have to watch out for at Costco is the big items that are specifically made for Costco. Consider the 60" Sony LCD TV that Costco is selling. The model number is xx801. On Sony's website, the last time I looked the only 800 model they had listed for sale was the 52" version. I saw that version in both the 800 and 801 configuration and the 801 lacked several features that the 800 had. The 60" 800 has been discontinued by Sony. Don't think they even put them on the market. I talked to a CSR at Sony and was told that they weren't allowed to talk about the 801s. Then he did talk about them and he was pretty negative about them. Negative enough to make me change my mind about buying the 60" 801 that Costco is selling for around $3000. Sam's Club also sells the 801s.

    Rich
     
  10. David MacLeod

    David MacLeod New Member

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    you will ALWAYS see a H unit being faster than an HR unit.

     
  11. TBlazer07

    TBlazer07 Grumpy Grampy

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    Was just there Wednesday (can't beat the $1.50 dog and soda) and there were none. I look each time I go to Costco hoping for HR24's to show. Guy in the Verizon booth told me no more. So much for his knowledge. Since I'm directly between Union and Edison I share my lunch money with both. :)
     
  12. wingrider01

    wingrider01 Hall Of Fame

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    TBSS - it is a corporation, they trump - don't like it go somewhere else.

    Actually you are correct on the cat, since they are functionally from the same phylum - Phylum Chordata Class Mammalia

    All of them are classified a DVR sub class High definition, they don;t need to justify anything else
     
  13. ROVER123

    ROVER123 Cool Member

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    I am not very technically oriented so excuse this stupid question in advance. I have 2 HR20-700's that I have had for about 2 or 3 years now and I am very happy with them. However, is there any way (or advantage) to having a newer better model? Do the newer ones have more storage, faster, more features, etc? Thanks
     
  14. Carl Spock

    Carl Spock Superfly

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    ROVER, this isn't a stupid question at all. To give you my answer, I have a HR20-700 and I'm not upgrading right now although the new model, the HR24, does have all three of the improvements in your question. It has a bigger hard drive (500GB vs. 320GB), is faster in its operation and will work with 3D televisions where our HR20-700s will not.

    Personally, I could care less about 3D. With Whole House DVR, I don't need a bigger hard drive (I also have a HR23 with a mostly empty drive) and I've never found the HR20 sluggish. It may be a little buggy at times when it won't accept commands, but that's because it is processing other information. I've learned to live with it.

    Other people are more critical than I am. There is a long, somewhat tiresome and way overly dramatic thread right now on this issue. Enter at your own risk. Still, it may well be worthwhile to at least scan through it. The thread starter feels that the HR24's speed makes it a must own.

    http://www.dbstalk.com/showthread.php?t=181130
     
  15. mika911

    mika911 Godfather

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    My HR20-100 ended up being replaced by HR20-700. A bit odd they still have a HR20-700 around isn't it?

    Well, I guess I'll still have decent speed at least, just not a bigger hard drive.
     
  16. Rich

    Rich DBSTalk Club DBSTalk Club

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    I saw a stack of them in Edison and I'm pretty sure they didn't sell them. They were kinda tucked into a slot on the DVD aisle. Never tried the hot dogs. Have to give that a shot.

    Rich
     
  17. Rich

    Rich DBSTalk Club DBSTalk Club

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    Good post, agreed. And that thread you're talking about is funny. :)

    Rich
     
  18. Mike Greer

    Mike Greer Hall Of Fame

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    It's all fun and games until someone gets an HR22!:lol:
     
  19. Decolliber

    Decolliber New Member

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    Last week I decided to replace a failing R10, logged in to my DTV account and clicked on "upgrade my equipment." I was taken to a flashy advertisement for the HR24 and invited to place an order. I did, and received a refurbished HR21, 2.5 years old. At no point in the order process was I informed that I might not get an HR24. I am surprised that they have not been taken to task by state AGs or by the FTC for this deceptive advertising.
    In any case, I called DTV, requested a recovery kit, sent the HR21 back and ordered an HR 24 from Amazon.

    DTV's 2009 annual reports states that equipment is fully depreciated after 3 years, so sending out these old units is pure profit for them.

    I emailed the CEO and suggested DTV adopt a 2 tier pricing system: low price for refurbs and higher price for HR24s. That way everyone can pay for exactly what they want. No reply, of course.

    If you raise this marketing deception on DTVs own in-house bulletin board you get flamed by their minions, who accuse you of making a big fuss about nothing, urge you to calm down, let the "wound" heal and be happy that DTV would agree to send you anything at all. One "three star" technician said his child was happy with an old HR 21 so i should be too!
     
  20. Joe C

    Joe C Godfather

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    I would love for one of those fast 24's to die and you get handed a 22 as a replacement.
     

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