Dish replaced my basic Hopper because it was having issues. I copied over 300 programs to the external hard drive. (selected "all" and the all copied without any issues.... took almost 20 hours) Before disconnecting the old Hopper, I made sure the programs could be watched from the EHD. I also copied a dozen recordings back to the Hopper's own hard drive, just to verify that it worked. After I received the new Hopper, I activated and let it download whatever software it needed. Everything worked great and all of my timers/setting were restored easily. The next day, I plugged in the external hard drive. All the programs could be watched just fine. Unfortunately, none of th them could be copied to the new Hopper. I tried the newest recording from Monday, as well as some of the oldest recordings from two years ago. None could be copied, whether it's a 30-minute TV show or 3-hour movie. I reset the Hopper, unplugged the hard drive a few times. Nothing worked... Is there a way to solve this issue? Thanks!