Green lines on certain channels

Discussion in 'DIRECTV General Discussion' started by ron mexico75, Jul 8, 2019.

  1. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    Take the upgrade, especially if you have a 4K Ultra HDTV. The HR54 has a 1 TB HDD. It can be connected to a TV. It works with receivers, DVRs and clients. It needs a C61K-700 client for 4K service. It can work with one C61K-700 client at once. The HS17 is a headless server. It has a 2 TB HDD. It cannot be connected to a TV and only works with clients. It needs a C61K-700 client for 4K service. It can work with two C61K-700 clients at once.
     
  2. ron mexico75

    ron mexico75 Cool Member

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    Hmmm, I do not have a 4K TV just regular HD. Probably won’t get another TV for several more years. However, that memory space sounds very nice.

    I have the HR 44 now and two clients upstairs. sounds like the HR 54 with the one TB would be the way to go?

    Also you obviously would know better than me, but about two summers ago the dish got struck by lightning. They replaced the arm that comes out from the dish. However, the difference is that little arm that comes out of the middle of the satellite dish only has one white disc on the end and I used to have three. Does that matter?

    Seems every dish I see anywhere around town has three white discs and not one. I remember when I first got DIRECTV back in 2001 the satellites look like the one I have now.
     
  3. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    Go with the HR54. You can always upgrade to 4K later when you are ready. What you have on your dish is a 3 LNB (picks up signals from 99, 101 and 103 satellites). The other one you describe is a 5 LNB (picks up signals from 99, 101,103 and 119 satellites). The type of service you subscribe to determines which LNB you need on your dish.
     
  4. ron mexico75

    ron mexico75 Cool Member

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    It’s great info I appreciate the explanation.

    As far as the type of service I subscribe to… I’ve never changed since I’ve lived in this house for six years now. And I’ve always had the same service but yet the dish looks different than it did before it got struck.

    I’m almost wondering if I am missing some obscure channels that I wouldn’t even realize and the tech just assumed I’d never know when he replaced it two years ago?
     
  5. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    Using your DIRECTV remote press MENU, scroll down to Info & Test and select, then select Genie Info. Scroll down to Satellite Setup. There you will see what type of LNB you have.
     
  6. slice1900

    slice1900 Well-Known Member

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    The reason you have a different LNB now is because Directv is phasing out the 110/119 satellite locations. They aren't installing that old SL5 LNB you had before anymore. What you have now is capable of receiving every channel Directv offers or will offer in the future.
     
  7. ron mexico75

    ron mexico75 Cool Member

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    That definitely clears it up. Thanks.
     
  8. ron mexico75

    ron mexico75 Cool Member

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    So another update… The main DVR and TV downstairs is clear. That’s why I posted the other day and looks like everything is back to normal. However I just checked my TV upstairs that is connected to one of the clients and this is what the channels look like.

    [​IMG]

    [​IMG]
     
  9. jimmie57

    jimmie57 Hall Of Fame

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    Are you using Component cables to feed tis TV ?
    I had this problem several years ago and it was that I was using Component cables and one of the 3 was not fully plugged in. It only was 1/32" from being fully seated.
     
  10. ron mexico75

    ron mexico75 Cool Member

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    No, it’s an HDMI. Maybe I’ll go upstairs real quick, unplug it and plug it back in and see what happens.
     
    jimmie57 likes this.
  11. compnurd

    compnurd Hall Of Fame

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    Did you try another cable?
     
  12. ron mexico75

    ron mexico75 Cool Member

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    Well you want to talk about irony?!!! A thunderstorm just came through here about a half hour ago and I’m almost certain something got struck by lightning. I mean the whole front yard lit up white and the thunder was so loud it sounded like a cannon went off.

    My DVD player works Apple TV regular TV but no signal from the DIRECTV.
    I have unplugged it multiple times and then multiple red button resets and there’s just nothing coming from the box to my TV to indicate it’s working properly. Front of the box is lit up blue like it normally is but there’s no signal at all going from the box to the TV. When I push the red button reset the tv screen doesn’t even change.

    Crap!!! Guess I’ll just call and get a new DVR at this point.
     
  13. ron mexico75

    ron mexico75 Cool Member

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    Well, the rep on the line said someone will be out tomorrow between 12-4. She also recommended against the new HR54. Said better to keep what I have because the new one is buggy and has glitches. Her words....so I didn’t argue.
     
  14. b4pjoe

    b4pjoe New Member

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    Ha Ha....she is full of it. :) Though it would have triggered a new contract if you move up to something newer than what you have now.
     
  15. jimmie57

    jimmie57 Hall Of Fame

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    I had lightning strike close once and it knocked out my LNB.
     
  16. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    The HR54 isn't new. I've had mine since May, 2015. It's been a rock solid performer.
     
  17. Athlon646464

    Athlon646464 Gold Members DBSTalk Gold Club

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    +1 for the HR54 here as well.
     
  18. ron mexico75

    ron mexico75 Cool Member

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    I wonder what she was referring to then? I guess just another uninformed service rep.

    Maybe I’ll call back in another couple days or a week and ask for my upgrade and have them come out again.

    Would I need to get new clients upstairs as well?
     
  19. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    A HR54 will work with your current clients. If you're having issues with them have DIRECTV replace them.
     
  20. ron mexico75

    ron mexico75 Cool Member

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    Well I ended up with a new 44 and a new client upstairs. The green lines were only occurring on the one client. Turns out the HDMI port on the 44 went bad. Whenever that lightning struck it killed the HDMI port.

    The clients upstairs worked this whole time and I never knew it. Weird what it turned out to be.
     

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