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Guide Question

Discussion in 'DIRECTV General Discussion' started by lacubs, Nov 19, 2018.

  1. lacubs

    lacubs Godfather

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    for the last month every week mine guide gets flushed automatically, it's always come back in that 48-72 window, but what could be causing? thanks
     
  2. trh

    trh This Space for Sale

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    Guide on what equipment? On multiple devices?
    Do you have your box plugged into a 'smart' plug or something else that may be causing it to restart?
     
  3. dreadlk

    dreadlk Hall Of Fame

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    Even if it reboots the guide data should be there for the next 12-24 hours of tv.
     
  4. jimmie57

    jimmie57 Hall Of Fame

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    Plug in an electric digital clock in the same socket / power strip. Make sure it does not have a battery backup in it. Next time it resets see if the time letters are blinking on the clock. If the numbers are blinking the power went out at some time.
    These DVRs are very sensitive to any power change. I had a similar problem years ago and a UPS solved my problem.
     
  5. lacubs

    lacubs Godfather

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    its plug into a power strip , i know we have power issues in the house , but i don't trust UPS backup because i use them for pcs they never seems to work , plus i can't really do much own because I have CP, So i reliable help
     
  6. jimmie57

    jimmie57 Hall Of Fame

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    Check the power strip for the word Green.
    It could also be color coded Green. Some of the Green power strips have just certain sockets that are Green. If yes, move the plug to a socket that is NOT Green.
     
  7. Rich

    Rich DBSTalk Club DBSTalk Club

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    You should be able to trust the UPS devices, I do and I've never had a problem with mine. Here's a link to the UPS device I use in several locations: Costco Wholesale

    This UPS device will handle your TV set and the devices that are peripheral to it.

    If you're aware of electrical problems in your home you should put a UPS device on your TV system. A UPS might/will solve your problem. It will surely protect your equipment. I've used them for years...no problems.

    Rich
     
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  8. TDK1044

    TDK1044 Godfather

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    I'm with Rich. I've had a UPS on my DVR and my wireless router for about six months. We get occasional power blinks in the house, and the UPS' work perfectly each time. No more rebooting and rebuilding the Guide.
     
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  9. lacubs

    lacubs Godfather

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    thank for your help , but i nothing but headaches with UPS, maybe i don't understand how use them lol, but i had like 5 them, and all them for my computer died within 6 months
     
  10. jimmie57

    jimmie57 Hall Of Fame

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    Don't know which ones you had or how you had them hooked up,
    but,
    for these TV systems the main thing you are concerned with is keeping the receiver from getting a power interruption.
    I have 3 systems. One on each system. Put them in place in 2009. The batteries died this year and I had to replace them. They are still working.
    When you get one you hook up the terminals on the battery, plug the AC power cord into the wall socket. Now it is just like a big Power Strip. Plug the receiver into an outlet that has Battery Backup ( some receptacles are for surges only ).
     
  11. Rich

    Rich DBSTalk Club DBSTalk Club

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    I've had the UPS devices I linked to in a previous post for years with no problems. If you don't know how to hook one up come here, someone will help you.

    Rich
     
  12. Rich

    Rich DBSTalk Club DBSTalk Club

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    I have my TVs hooked to them too. I think that's important. I couldn't hook up the plasmas, too much current draw. The new sets draw a lot less.

    The UPS devices I linked to have the batteries in place when you purchase them. You're right, it is just like using a power strip.

    Rich
     
  13. WestDC

    WestDC Well-Known Member

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    UPS -Bigger is always Better - I use 1500 + Extended Battery - Everything is connected to Battery Backup only ports on the ups
    Currently-connected 70 led tv+Blu ray+ AVR HR54- it will hold - while in use - over 2 hours and 30 min.

    Giving me plenty of time to see if I need to brake out the portable Generator.
     
  14. Rich

    Rich DBSTalk Club DBSTalk Club

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    We have a whole home generator, kicks in in less than 20 seconds. The UPS devices rarely need new batteries.

    Rich
     
  15. WestDC

    WestDC Well-Known Member

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    That's Nice - For me living in the woods for past 18 years - the longest outage we had was 18 hours at one time - most other times -The power Snaps off and on -when the Power lines get hit (somewhere) - during our latest snow storm -we were out for 2 i/2 hours.

    I would have a WH Gen -However - Should a Long outage occur or say for a society break down -Getting Fuel for up keep is one issue - Having a Generator Running -would lead all the "HAVE NOTS" right to your door (see)
    Every disaster Movie ever made -

    I would rather Just wait in the dark and pick'e off one at a time :)
     
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  16. trh

    trh This Space for Sale

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    The soundproof enclosures they make these days make it hard to hear a running generator 20' away. But I digress.
     
  17. BreadDawg

    BreadDawg Member

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    Silly question, my UPS is making a clicking noise on and off every few seconds, I put it in the garbage, but now I’m thinking, are there batteries in there that might need to be changed or is it kaput?
     
  18. makaiguy

    makaiguy Icon

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    Yes there is a rechargeable battery. They're not cheap but they're less than the cost of a new UPS. Last go-round I put in a 3rd party battery that was much less costly than the OEM one.
     
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