Guide updates

Discussion in 'DIRECTV General Discussion' started by Ned C, May 24, 2020.

  1. Ned C

    Ned C Just me being me DBSTalk Club

    103
    1
    Mar 6, 2008
    Racine WI
    We we were trying to find the memorial concert on pbs tonight. Thankfully we talked to another member who lives in a close by city with direct and his genie showed the local(Milwaukee) updated guide. . As of this writing, our guide still shows another show .
    When and why do some receivers get changes? Very curious.
     
  2. techguy88

    techguy88 Well-Known Member

    1,135
    549
    Mar 19, 2015
    It can depend on a variety of factors really. Such as if it was raining when your receivers tried to pull a guide update but were unable to do so is one. Another is the PBS member station for your particular market didn't send the schedule update in time to Gracenote who provides the scheduling data to a lot of MVPDs and vMVPDs so it didn't get updated. Third is the station probably did send the update to Gracenote but they probably didn't update it on their end.
     
  3. Ned C

    Ned C Just me being me DBSTalk Club

    103
    1
    Mar 6, 2008
    Racine WI
    Thanks for the response. Very helpful
     

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