H21-200 won't power up

Discussion in 'DIRECTV General Discussion' started by bcltoys, Sep 26, 2020.

  1. bcltoys

    bcltoys Cool Member

    76
    1
    Feb 11, 2009
    Unit is 12 year's old do not have equipment protection plan,do I just buy new from Solid Signal or go thur Directv and try to get replaced. I know if I buy new I will have to renew contract. Also only have one receiver on my account don't know if that will cause problems.
     
    Last edited: Sep 26, 2020
  2. jimmie57

    jimmie57 Hall Of Fame

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    Jun 26, 2010
    Texas City, TX
    Call DTV / AT&T and they will get you to try to do some tests that will all fail because it will not power up.
    They will send you a replacement and it will only cost $20 for the shipping of it.
     
    harsh likes this.
  3. P Smith

    P Smith Mr. FixAnything

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    Jul 25, 2002
    W.Mdtrn Sea
    and the new DTV replacement IRD wouldn't extent your contract !
     
  4. bcltoys

    bcltoys Cool Member

    76
    1
    Feb 11, 2009
    Is there any way to speak with somebody I can understand that lives in United States.
     
  5. P Smith

    P Smith Mr. FixAnything

    26,424
    567
    Jul 25, 2002
    W.Mdtrn Sea
    did you ask about something in your first post ?;)
     
  6. jimmie57

    jimmie57 Hall Of Fame

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    Jun 26, 2010
    Texas City, TX
    Call this Number 877-999-1083, customer retention for AT&T.
    If you do not get one, wait until Monday and call between 8 and 5 pm central time.
     
  7. bcltoys

    bcltoys Cool Member

    76
    1
    Feb 11, 2009
    Well after three beers and 2 hours, replacement unit is on the way 19.95 shipping. Thanks for all the help.
     
    jimmie57 likes this.

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