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H21-200

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by fdiphill, Oct 12, 2007.

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  1. fdiphill

    fdiphill Cool Member

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    Oct 11, 2007
    Hi

    I just got off the phone with Dtv tech support. I have had all sorts of issues with the h21 from slow channel changing (10-15 seconds), blue screens and searching for signal all of which I never had with the h20-100. They told me to take off the B converter since they don't need it and most likely that's my problem. Since I trust your opinions over theirs my question is: Does any one else have a b converter on their H21 and if not should i take the converter off when i get home from work? As always thanks.

    diphill
     
  2. Michael D'Angelo

    Michael D'Angelo Lifetime Achiever

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    That is not right because you need the BBC connected to be able to receive the new HD channels.
     
  3. dreadlk

    dreadlk Hall Of Fame

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    I know nothing about the detailed specs of an H21 but are you sure the H21 does not have the B converters built in? Seems logical that if your making the latest model you would build them in.
     
  4. Michael D'Angelo

    Michael D'Angelo Lifetime Achiever

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    No it does not have it built in. You need to have a BBC connected unless you have a SWM.
     
  5. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    If you think it's the BBC, you can remove it and see what happens [other than losing the new HD channels]. If the box works right afterwords, then sure it could be the BBC. If it doesn't change your problems, then it isn't the BBC.
     
  6. fdiphill

    fdiphill Cool Member

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    Oct 11, 2007
    Thanks everyone.
     
  7. fdiphill

    fdiphill Cool Member

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    Oct 11, 2007
    I tried taking the converter off and had no luck, the box is still acting the same. Looks like I have a bad box.
     
  8. Spanky_Partain

    Spanky_Partain Active Member

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    What kind of Sat dish do you have? Is it a 3 LNB or the new AT9 5LNB?
     
  9. fdiphill

    fdiphill Cool Member

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    Oct 11, 2007
    Hi

    It's a new AT9 5LNB installed about 5 months ago.
     
  10. litzdog911

    litzdog911 Well-Known Member

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    Mill Creek, WA
    Sounds like it's time for a replacement Receiver.
     
  11. fdiphill

    fdiphill Cool Member

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    Oct 11, 2007
    Your right, But get this, They just sent me a refurbed h20 that looks like it went to hell and back to replace the new h210 I purchased 5 days ago. (it doesn't make sence), I think I'm going back to comcast I've been dealing with bad receivers for 4months.
     
  12. litzdog911

    litzdog911 Well-Known Member

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    Mill Creek, WA
    The H20 HD Receiver includes off-air ATSC HDTV tuner, while the H21 does not. So getting an H20 to replace an H21 might not be such a bad deal. Have you hooked it up? Does it work?
     
  13. fdiphill

    fdiphill Cool Member

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    Oct 11, 2007
    I haven't hooked it up yet, On Thursday I have a dtv tech coming out to check on the h21, If it's garbage them I'll have him install the h20. My only hesitation is the slow response of the h20 in regards to changing the channels and scrolling through the quide. (i'm waiting at least 8-10 seconds). Does any one know if they came out with new software to correct this yet?
     
  14. Earl Bonovich

    Earl Bonovich Lifetime Achiever

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    Nov 15, 2005
    No the software update hasn't gone national..

    IMHO... and really mean this.... get a replacement H21.. not an H20.
    But hey... what do I know.
     
  15. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    As a user of a H21 I'd want to stay with it.

    "But hey... what do I know"? :lol:
     
  16. fdiphill

    fdiphill Cool Member

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    Oct 11, 2007
    Thanks, I think the h21 is quicker to respond and i like the fact that the HD channels tune nicely, now if I can get a stable box i'm good to go.

    Go Red Sox and Patriots!
     
  17. Doug Brott

    Doug Brott Lifetime Achiever DBSTalk Club

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    I'd concur that if you can, the H21 is the better choice .. As long as the lack of OTA on the H21 is not a hindrance.
     
  18. Michael D'Angelo

    Michael D'Angelo Lifetime Achiever

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    I will have to agree with the others if you can get a H21 get it.

    I have had two H20's for about 16 months and I have had a H21 for about 4 months now.

    The H20 has come a long way but the H21 in my opinion is a much better receiver if you don't need a OTA tuner.

    - Much faster channel changing, navigating menu, and etc.
    - Runs much cooler.
    - Has a network connection even though we don't know what it will be used for yet. (maybe MRV and Media Share)
     
  19. Sixto

    Sixto Well-Known Member

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    The H21 is a great box. Fast, cool (literally), and rock solid ...
     
  20. JSLayton

    JSLayton Legend

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    Jul 23, 2007
    This happened to me. I demanded someone come back out with a brand new box again. They went an installer back out free of charge.
     
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