H21: CE07208 - 0x400B Issues

Discussion in 'DIRECTV - H21 Discussion' started by Earl Bonovich, Jul 27, 2007.

  1. Jul 30, 2007 #61 of 107
    Sixto

    Sixto Well-Known Member

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    Just realized that maybe I shouldn't have tried the BBC on a legacy port since the legacy port doesn't support the new sats?
     
  2. Jul 30, 2007 #62 of 107
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    My H20-100 just passed the 499 channel test and it gets my local HD MPEG-4 channels from tp 1 off the 99 SAT and it's connected to a legacy port off my SWM8..
     
  3. Jul 30, 2007 #63 of 107
    Sixto

    Sixto Well-Known Member

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    Now been struggling for the past hour, and since I added the BBC and then removed it (on the Legacy-1 port of the SWM-8), all is not well with many 771 messages.

    Finally decided to just swap out the 2-way splitter for a 3-way on the SWM-8 FTM port. Hooked up the H21.

    All is now well again. Also passes channel 499 test. And guided setup completed fine.

    Still not sure what happened off Legacy-1 port but everything is perfect now.
     
  4. Jul 30, 2007 #64 of 107
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    I just ran the 499 test on six BBCs off the legacy port with a H20 [all passed].
     
  5. Jul 30, 2007 #65 of 107
    Sixto

    Sixto Well-Known Member

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    Thanks VOS.

    I'll leave on FTM port for now, test somewhat (all is still fine) and then maybe switch back to Legacy port tomorrow to test results.
     
  6. Jul 31, 2007 #66 of 107
    texasbrit

    texasbrit Well-Known Member

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    Another Texas storm, another power failure, and the H21 will yet again not start up correctly on the SWM5. Same symptoms as before, missing three transponders on 119, two on 103, two on 99.. Reset everything does not solve the problem. National HD channels are all missing from guide, same as last time. Missing stations appear as the guide populates, but are all 771 or give the multiswitch error message. Also, selecting one of the national HD channels just gives the 771 in the window, it does not select the channel full screen, the guide is still there. Hitting select again gives you the 771 with a full screen.
    Powered down the H21, left it for 15 minutes. Powered up - same problem. Power cycled the SWM5. Some transponders came back (including 119 TP25 which has been missing since I first set up the H21!) but now I have no transponders on 103 and therefore no HD locals. Reset - still no 103 transponders. Power cycled the H21 - still nothing on 103.
    Refreshed the H21 (just running out of ideas!). No change.
    Powered down the H21. Power cycled the SWM5. Powered up the H21. 103 locals back but missing three TPs on 119, two on 103, two on 99. Been here before!!

    Disconnected H21 from SWM5. Connected it to WB68. No transponders (as expected). Did a reset. All transponders back except for 119 TP25 (this is always missing on the H21 even though on my other receivers it is at 90+)

    I am going to keep the H21 on the WB68 for a while. There's clearly something wrong with the FTM/SWM software on the H21. Probably not the SWM itself since both my HR20s on the SWM5 recovered fine through all of this.
     
  7. Jul 31, 2007 #67 of 107
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Give me the steps and I'll try it here with my SWM8.
     
  8. Jul 31, 2007 #68 of 107
    texasbrit

    texasbrit Well-Known Member

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    Just a power failure on both the SWM5 and the H21, presumably simultaneously. Difficult to recreate unless you have the H21 and the PI on the same circuit.
     
  9. Jul 31, 2007 #69 of 107
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    I don't think the power down would be the problem, so it must be the power up. My SWM isn't on a UPS, but my H21 is, so what was the time sequence between the two. I've powered down my H21 with no problem, but so far the SWM has stayed online since it was installed.
     
  10. Jul 31, 2007 #70 of 107
    tfederov

    tfederov Well-Known Member

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    What if you were to power down the SWM, then the H21? Once they're both down, power the SWM up and then power up the H21? From what I'm reading you didn't do it in that order... might help.

    By the way, here in Plano it was pitch black for a while. Hope all is well out there.
     
  11. Jul 31, 2007 #71 of 107
    texasbrit

    texasbrit Well-Known Member

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    No, that's about the only sequence I did not try. I will move it back to the SWM5 and try it later tonight...
     
  12. Aug 1, 2007 #72 of 107
    Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    Been meaning to post this for some time:

    My HR20 is about 1 second ahead of my R10 when watching TV. However, my H21 is at least two seconds behind my R10. This came as quite a surprise to me. Tests were all conducted on 229 HGTV so it's not an MPEG4 vs SD issue.
     
  13. Aug 1, 2007 #73 of 107
    Radio Enginerd

    Radio Enginerd Active Member

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    That's very interesting.

    I have a legacy port expander for the 5ch SWM and its installed between the ODU and SWM and breaks off 4 ports for legacy. How would an MPEG-4 ready HD receiver hooked up to that function without BBCs?

    VOS - I assume your H20-100 is connected to the legacy ports on the SWM itself... Regardless, seems funny the SWM would do ANYTHING with the legacy ports if they're truly legacy.
     
  14. Aug 1, 2007 #74 of 107
    Radio Enginerd

    Radio Enginerd Active Member

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    Living in an area that has fairly clean and consistent power I don't have as many UPSes in my house as I should. I have one on my HR-20, but my SWM PI and other DTV equipment is naked.

    It's good practice to have a UPS on any device that has an HDD but probably not common practice for most DVR users. At least most DVR users (friends) I know that aren't IT people.
     
  15. Aug 1, 2007 #75 of 107
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    I guess I should have added that the H20-100 has the BBC installed since it's a legacy port.
    I just look at a legacy port as being the same as what I would get off my Zinwell WB68. So far it seems to be the same.
     
  16. Aug 1, 2007 #76 of 107
    Tom Robertson

    Tom Robertson Lifetime Achiever DBSTalk Club

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    My understanding is the legacy port will pass Ka-hi (like many older switches) but will not pass the Ka-lo so having a BBC is unnecessary--the signal won't be there.

    Cheers,
    Tom
     
  17. Aug 1, 2007 #77 of 107
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    I hope that turns out to be a misunderstanding.
    The port extenders & legacy ports would make more sense to be compatible with units that use BBCs.
    If they were fed by the OTA port also, then it would make sense why they don't, but if they aren't it seems there is no reason they shouldn't.
    Maybe just the port extender works and the legacy does have OTA diplexed in.
    In my case this would make the SWM update to my H20 a major need before Ka-lo starts up. Without it, I'd need to add in my WB68 for one port.
    Things could easily have fallen through the gaps in development, but this could be a real "I could of had a V8" moment.
    I guess I'll know something shortly. :D
     
  18. Aug 1, 2007 #78 of 107
    Radio Enginerd

    Radio Enginerd Active Member

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    Gotcha... :)
     
  19. Aug 2, 2007 #79 of 107
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    I went to the D* website and resent my authorization.
    It didn't change the local SD channels [darn] but the guide was changed to the east coast time. When into the setup and found the time was set to: Auto-Eastern time. A quick change to Pacific & exited the menu and returned to see auto-pacific time.
     
  20. Aug 2, 2007 #80 of 107
    texasbrit

    texasbrit Well-Known Member

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    I've been trying to chase down my power fail/restart problem with the H21 and SWM5. Basically, if the SWM5 is running and I connect the H21 and then power up, sometimes it connects properly (except for no signal on 119 TP25) and sometimes it does not (no signal on several 119 and 103 transponders). I can't find any consistency in when it fails and when it does not. I'll continue checking it.
     

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