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H24-200 {CE:01:03} 0x03F9: Issues/Discussion

Discussion in 'DIRECTV - H24/HR24 Field Trial (private)' started by Doug Brott, Jul 9, 2010.

Did you get this update?

  1. Yes - Pushed

    0 vote(s)
    0.0%

  2. Yes - Pulled

    5 vote(s)
    33.3%

  3. No

    6 vote(s)
    40.0%

  4. Not applicable

    4 vote(s)
    26.7%
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  1. Jul 9, 2010 #1 of 16
    Doug Brott

    Doug Brott Lifetime Achiever DBSTalk Club

    28,939
    72
    Jul 12, 2006
    Los Angeles
    Systems in this CE
    H24-200

    Window of opportunity to download:
    Friday, July 9, 2010 11:00PM - 2:30AM ET
    Saturday, July 10, 2010 11:00PM - 2:30AM ET

    Be sure to monitor the threads and The DBSTalk Chat Room to check on final availability. Please also click here for CE Issue posting rules.

    Risk Level for this Download:
    Moderate Risk    ​

    New features
    • Nothing for this version

    Improved/Updated

    • MRV
    • Audio

    Notes
    • For all Hx24 MRV testing, please use SWM/MoCA.
    • If the box goes into standby during software download, please take the box out of standby using remote power button and complete the download. Report any download issues.
    • Please send logs along with all reports, including MRV issues.
    • When reporting issues, if feasible please send the log while the box is in the problematic state. In addition, please provide context around when the log was sent.
    • If feasible, when reporting issues, please indicate if these issues are seen on HR2x/H2x.
    • Please do not report sluggish issues or missing search results within the first 12 hours after download.
    • If you revert from CE back to National x3E0, you will lose the guide cache, recordings made after CE, recordings played back since CE, Series Manager entries and the To Do list.
    • Channel logos will be unavailable for the first hour after download and require IAMANEDGECUTTER to be enabled.
    • This CE may remove your guide cache. Please allow up to 24 hrs to restore your full 14 day guide.
     
  2. Jul 9, 2010 #2 of 16
    Doug Brott

    Doug Brott Lifetime Achiever DBSTalk Club

    28,939
    72
    Jul 12, 2006
    Los Angeles
    It's in the stream now .. 0x3FC
     
  3. Jul 9, 2010 #3 of 16
    longrider

    longrider Well-Known Member

    4,181
    216
    Apr 21, 2007
    Elizabeth, CO
    I started a pull with no issues, fortunately I read about how fast you have to be with the H24
     
  4. Jul 10, 2010 #4 of 16
    LOCODUDE

    LOCODUDE Hall Of Fame

    1,664
    5
    Aug 7, 2007
    New York
    Pulled the software with no problem.......
     
  5. Jul 10, 2010 #5 of 16
    seern

    seern Well-Known Member

    2,237
    27
    Jan 12, 2007
    Glen Allen, VA
    Got the push just before 1 am today, 03fc. System test is as expected, no phone line but other wise OK. Will do some more testing today. Interesting to see that one of the improved items is mrv. I have not had any problems with mrv since the first firmware.
     
  6. Jul 11, 2010 #6 of 16
    twistedT

    twistedT Icon

    778
    0
    Jan 11, 2007
    pulling it right now..... just curious how come the thread title is 0x03f9 when its really 0x3FC
    ?
     
  7. Jul 12, 2010 #7 of 16
    seern

    seern Well-Known Member

    2,237
    27
    Jan 12, 2007
    Glen Allen, VA
    20100712-2a9e
    H24-200

    For the 5th time my H24-200 has reset itself for no apparent reason. This has been going on from almost the moment I received this unit. It is totally independent of what firmware is on the machine. The symptoms are always the same. I will come in and find the front panel lights on. I will turn on my TV using its remote so the signals from the D* remote do not effect what is to happen. Always the TV come up to the blue screen telling me "only a few more seconds, your unit is restarting". It is a puzzle since it always it at the same place when the TV comes on, yet I have been home for maybe over 30 minutes by the time I turn on the TV and I had noticed the front panel lights when I came in. So is my H24-200 defective? When I check the unit after the reset, everything is working as expected. System test is OK, apps work, mrv works and scrolling speed is fast.
     
  8. Jul 13, 2010 #8 of 16
    longrider

    longrider Well-Known Member

    4,181
    216
    Apr 21, 2007
    Elizabeth, CO
    In my opinion you have defective hardware. When the issue happens regardless of what software build is loaded and no one else has the issue, that says defective hardware
     
  9. Jul 13, 2010 #9 of 16
    LOCODUDE

    LOCODUDE Hall Of Fame

    1,664
    5
    Aug 7, 2007
    New York
    Was watching the news a little while ago, and the screen froze solid. Audio could still be heard, however, the unit was totally unresponsive. A RBR seemed to have resolved the issue. Will continue to monitor the unit.
     
  10. Jul 14, 2010 #10 of 16
    ghontz1

    ghontz1 AllStar

    59
    0
    Mar 25, 2010
    H24/200-0x03fc pulled 7-11-10 1:01am No issues to report so far.
     
  11. Jul 14, 2010 #11 of 16
    twistedT

    twistedT Icon

    778
    0
    Jan 11, 2007
    Sharon check under history, my H24-200 resets every other day and under history it gives the reason "missing guide info". I have issues with my 119 and a couple of trees so I didn't report it, maybe I should have.:lol:
     
  12. Jul 14, 2010 #12 of 16
    LOCODUDE

    LOCODUDE Hall Of Fame

    1,664
    5
    Aug 7, 2007
    New York
    H24-200
    RPT#20100714-1082

    Unit rebooted suddenly...Sent report after it returned to live TV.
     
  13. Jul 14, 2010 #13 of 16
    LOCODUDE

    LOCODUDE Hall Of Fame

    1,664
    5
    Aug 7, 2007
    New York
    H24-200
    Report # 20100714-2A8E

    Unit has restarted three (3) times within the past hour. Last time was ten(10) minutes ago.
    Since this firmware, this unit has become very unstable...
     
  14. Jul 14, 2010 #14 of 16
    longrider

    longrider Well-Known Member

    4,181
    216
    Apr 21, 2007
    Elizabeth, CO
    Is it in standby when this happens, and if so I assume it comes out of standby? I ask because I have had no issues like this with mine and I have never found it out of standby when it shouldn't be.
     
  15. Jul 15, 2010 #15 of 16
    LOCODUDE

    LOCODUDE Hall Of Fame

    1,664
    5
    Aug 7, 2007
    New York
    Nope, not in standby when this happens. Although it could be happening when in standby also, Just that I've not noticed it.
     
  16. Jul 16, 2010 #16 of 16
    CorkyMuldoon

    CorkyMuldoon Godfather

    289
    0
    Oct 6, 2006
    Saw this poll/thread after the download window. The update hasn't been pushed to my HR24-200.
     
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