All - hoping someone might have an idea as to what the problem is... I currently have One Genie System and two C31 clients. I have had a lot of problems with one of the C31's and it's RF reception, so I called DirecTV and they agreed to "swap" my C31 for a H25 and an external RF Dongle. I received the unit this afternoon and activated it through DirecTV. It seems to perform flawlessly except for one MAJOR problem in that it isn't accessing my Genie's recordings. I have called tech support and spent the last 2 hours trying to fix this to no avail. The H25 "sees" the Genie, but when I go into the playlist, it's blank... Does anyone have any ideas? I have a SWM 8 and my Genie is bridging the Internet connection to the H25 - BTW the H25 passes the Internet test and says it's connected to DirecTV.