Not really sure what happened as I was out, but there was heavy storm in our area. Power surge or lightening strike or something. I came home late night and first thing I notice was our tv in the kitchen was just glowing white and the HD receiver had nothing. Plugged them in different places around the house and both are unresponsive, well the tv just glows white wherever I plug it in. Another setup in the BR also had something happen to it, that tv turns on and appears fine (PS3 works fine) and the HD DVR turns on but the tv just kept showing no signal. I changed the HDMI cable and different inputs (including the one the PS3 works on) and nothing... Finally decided to try some A/V cables and they worked...everything on the DVR is there and although not HD there is picture. We have 2 other setups one HD DVR and on SD and they were both unaffected by the problems and have been fine. I also called customer support the day after if happened and they walked me through a few things like checking the connections and stuff and we couldn't get it going...sending a tech out on the 30th. So there's the story...guess I'm just wanting to hear what anyone has to say about it. I would like to get the HD back on my BR setup instead of the AV cables lol, really though, I don't want to lose all my shows I have saved on there. I'm guessing the Kitchen one where I am getting nothing at all is done. Thanks in advance for any help.