1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Hard Drive Diagnostics

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by mogulman, Apr 24, 2009.

  1. P Smith

    P Smith Mr. FixAnything

    22,584
    239
    Jul 25, 2002
    W.Mdtrn Sea
    Check SMART - the disk could be heading to graveyard.
     
  2. Sixto

    Sixto Well-Known Member

    12,224
    95
    Nov 18, 2005
    I'm not yet convinced it's a hard drive problem. It may certainly be, and I do plan to run MHDD when I get time to install the drive in a PC.

    But for now, it's running fine and attempting to see if the problem re-occurs without accessing any recordings prior to 4/15 (0x02F4). Experimenting a little ...

    When the problem occurs, everything is out of whack and simple interaction with the remote is very slow.
     
  3. vandergraff

    vandergraff Legend

    145
    1
    Sep 26, 2007
    Like you I am not certain what I am seeing is the hard drive. I see

    "Live TV" is fine
    Trickplay of Live TV has the stuttering/freezing
    All recordings after 4/9 0x02f4 stutter
    All the recordings I have tried before 4/9 are fine.

    I am running the Directv long hard disk drive diagnostic and we'll see what is says. Per the other thread I am also seeing intermittent Tuner 2 issues since 4/9 0x02f4 update and I wonder if that is the real culprit here.

    Have you tried running the system test from set up menu? When I do this I get a Satellite alignment error about 50% of the time. Looking at the Tuner 2 signal levels some transponders are intermittent showing 90 most of the time but drop to 0 for short periods. Seems to have started with 0x02f4.
     
  4. P Smith

    P Smith Mr. FixAnything

    22,584
    239
    Jul 25, 2002
    W.Mdtrn Sea
    You will get settle the uncertainties about the disk after you'll get a few SMART tables in row.
     
  5. msmith

    msmith Icon

    818
    0
    Apr 23, 2002
    How long does "Fix Hard Drive File System" run? I've been running it for 24 hours on an HR21-700 and it's only up to 25%.

    I've been getting freezes when playing back any locally recorded program and trouble with trick play.
     
  6. CCarncross

    CCarncross Hall Of Fame

    7,058
    60
    Jul 19, 2005
    Jackson
    Are you running on the original HD, or a much larger one?
     
  7. msmith

    msmith Icon

    818
    0
    Apr 23, 2002
    The original
     
  8. P Smith

    P Smith Mr. FixAnything

    22,584
    239
    Jul 25, 2002
    W.Mdtrn Sea
    Independent diags program with remapping bad sectors usually ( but it depend of number those bad sectors ) run for one or two hours on 320/500 GB disks.
     
  9. msmith

    msmith Icon

    818
    0
    Apr 23, 2002
    48 hours and I'm still only at 38%.

    Is this a sign that my hard drive is dead? Should I stop it and start the replacement dance with DirecTV? Or should I let it finish?
     
  10. RobertE

    RobertE New Member

    8,024
    0
    Jun 9, 2006
    I would have had the replacement enroute after 6 hours. But thats just me.
     
  11. P Smith

    P Smith Mr. FixAnything

    22,584
    239
    Jul 25, 2002
    W.Mdtrn Sea
    If you typing your questions on PC, why not run diag (MHDD, Victoria) against the disk from it ? If you cannot open a cover of DVR, then it's time to call and ask for replacement.
     
  12. msmith

    msmith Icon

    818
    0
    Apr 23, 2002
    I am capable of doing this, but I don't want to void the warranty.

    I'll probably call later.
     
  13. msmith

    msmith Icon

    818
    0
    Apr 23, 2002
    I gave up. After 2 1/2 days it was only up to 40% on the Fix Hard Drive utility. New receiver is on the way.
     
  14. Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

    14,043
    94
    Jan 24, 2007
    Holy cow. :eek2:

    A few hours maybe but a few days, you’re a better man then I; that’s way more patience then I would have had. :)

    Mike
     
  15. racermd

    racermd Legend

    132
    0
    Dec 17, 2006
    For what it's worth, I've been running a 1TB "Green" drive in an eSATA enclosure on one of my HR20s for about 4 months without any sort of problem. How I wound up using that drive in that enclosure on that particular HR20 is a rather long and boring story that I will not go into here. Let's just say that it was a last-ditch effort at getting my HR20 working again before calling in for service.

    As for the length of time the tests on your hard disk were taking - it's likely to be either a semi-fatal drive problem or a flaky controller. I say semi-fatal because, while it will likely never completely fail, it will likely never get better, either.

    Of course, there are a number of variables involved and it may just be the combination of that specific hard disk unit misbehaving with the specific controller. Changing either the drive or the controller (or both) will likely yield a successful result.

    Food for thought.
     
  16. P Smith

    P Smith Mr. FixAnything

    22,584
    239
    Jul 25, 2002
    W.Mdtrn Sea
    Right eSATA enclosure doesn't have any controller.
     
  17. Sixto

    Sixto Well-Known Member

    12,224
    95
    Nov 18, 2005
    To close the loop ... it was the harddrive.

    Testing in a PC showed hundreds of errors.

    Replaced the drive last night with a new 1TB WD10EVCS. All is well. (the 1TB was only $95!).

    Returning the 750GB DB35 to Seagate for another (so will now have a spare for the future).
     
  18. P Smith

    P Smith Mr. FixAnything

    22,584
    239
    Jul 25, 2002
    W.Mdtrn Sea
    After three weeks... finally you got it done :). What SW did you use ?
     
  19. konfusion

    konfusion Mentor

    30
    0
    Jan 27, 2008
    i have this same stupid problem keep getting that message on the test and when i try to run the fix i get error 72. so i cant even fix the errors. this is the hard drive in the dvr itself
     
  20. P Smith

    P Smith Mr. FixAnything

    22,584
    239
    Jul 25, 2002
    W.Mdtrn Sea
    So, what is holding your hands from connect it to PC and run diagnostics [MHDD] ?
     

Share This Page