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Hard Drive Going?

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by kevinturcotte, Sep 24, 2009.

  1. Sep 24, 2009 #1 of 104
    kevinturcotte

    kevinturcotte Active Member

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    I think my hard drive is dying. Lately, I've noticed momentary pixeling on recorded shows that don't show up on the backup DVR. I've also noticed it kind of stopping for a second during playback, kind of like a hiccup. When I skip back and watch again, it's not there, everything plays fine. What do you guys think?
     
  2. Sep 24, 2009 #2 of 104
    Tom Robertson

    Tom Robertson Lifetime Achiever DBSTalk Club

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    Very well could be.

    You can run the Built In Self Tests if you want to verify. While they can take some time (they are thorough) they are not going to do any damage, only find if there is any.

    Reboot the DVR and press select at the "Running Self Check" screen. It will let you run some advanced disk tests to verify it's status.

    Good luck, I've had one go recently too.

    Another test is to use an external drive for awhile to see if the problems go away.

    Lastly, check the temp on the receiver on the Info screen of the Setup menu. Too high (above 135 or so) could part of the problem.

    Cheers
    Tom
     
  3. Sep 24, 2009 #3 of 104
    kevinturcotte

    kevinturcotte Active Member

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    Not the temps (Unfortunately), they're always around 125 or lower. I'll have to run the tests. I've glanced through them before, and noticed it saying something about correcting or fixing problems. Does it really? Or should I be looking for hard drive deals?
     
  4. Sep 24, 2009 #4 of 104
    David MacLeod

    David MacLeod New Member

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    the funky Maine electricity CMP gives us :)

    just an opinion, but if tests show it starting to have issues its probably not too much longer for this world.
     
  5. Sep 24, 2009 #5 of 104
    kevinturcotte

    kevinturcotte Active Member

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    Got a UPS to combat CMP
     
  6. Sep 24, 2009 #6 of 104
    David MacLeod

    David MacLeod New Member

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    got many here :lol:
     
  7. Sep 24, 2009 #7 of 104
    Tom Robertson

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    yes, it can fix some problems. Of course when it gets too bad, it too has to give up and say "replace me..."

    Cheers,
    Tom
     
  8. Sep 24, 2009 #8 of 104
    kevinturcotte

    kevinturcotte Active Member

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    I was afraid of that. Looks like newegg's about to get some business that I can't afford lol
     
  9. Sep 25, 2009 #9 of 104
    Rich

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    Did these issues start right after you got the new NR? I lost an eSATA that had been working perfectly for over a year because of the new NR. Showed the same symptoms you're seeing.

    Rich
     
  10. Sep 25, 2009 #10 of 104
    Ernest_T

    Ernest_T Cool Member

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    Since the 0x34c software release (I got mine this past Tuesday morning), I've been noticing some of the same skipping and freezing that you've noticed. Also, my HR21 seems to be restarting on its own. I had some trouble sleeping last night, so I came out and got some milk to drink, and went to my living room to sit during that time. My HR21 had the big blue ring glowing in the dark, even though I turned it off before heading to bed. I powered it back off. When I got up this morning, I came out to find the blue ring glowing again.

    I found a post on the DirecTV tech forums from litzdog911 indicating that the issues we're seeing after this release probably do indicate the hard drive may be going bad. Apparently this release included software to flush out marginally performing drives. I haven't found the time to perform the system tests recommended in an earlier post, but I plan to do that when I get a chance.
     
  11. Sep 25, 2009 #11 of 104
    kevinturcotte

    kevinturcotte Active Member

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    Running the SMART Long test now. This is going to take forever with a 750 GB drive lol What is the difference between this and the surface test?
     
  12. Sep 25, 2009 #12 of 104
    eileen22

    eileen22 Godfather

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    It's not showing any errors yet? Mine (the regular internal drive) took 45 minutes to get to 4%, then showed an error of "77". I decided to quit the SMART long test, since I was pretty sure my drive was failing, and since I had an eSATA ready to go. I installed the external drive earlier this week, and have had zero problems since. Before this, I was having increasingly more and more stuttering, freezing and audio dropouts on everything except for live TV.

    Good luck.
     
  13. Sep 25, 2009 #13 of 104
    kevinturcotte

    kevinturcotte Active Member

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    It's up to 65%, no errors yet.
     
  14. Sep 25, 2009 #14 of 104
    kevinturcotte

    kevinturcotte Active Member

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    It passed that. Running a surface test right now, but I'll have to stop it part way through (Recording at 3).
     
  15. Sep 25, 2009 #15 of 104
    RobertE

    RobertE New Member

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    I'm sure someone will come along and counter what I'm about to say as wrong, blah, blah, blah.

    Anyway.

    I would think if it's a surface issue on the drive, the glitch should be in the same spot/frame each and every time. Since it's not, that leads me to believe that the recordings are ok and that the problem is somewhere in the playback chain.

    Could still be the drive.
    Could be the drive "controller"
    Could be a decoder starting to go
    Could be any number of things.
     
  16. Sep 25, 2009 #16 of 104
    Rich

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    That's why I asked him if it happened after he got the new NR. If "more robust" diagnostics means that they wreck an HDD, I think that's unconscionable.

    Rich
     
  17. Sep 25, 2009 #17 of 104
    Tom Robertson

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    They don't "wreck" the HDD. They better identify if a hard drive is already wrecked or about to fail. Why would anyone intentionally wreck a hard drive?

    Cheers,
    Tom
     
  18. Sep 25, 2009 #18 of 104
    kevinturcotte

    kevinturcotte Active Member

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    Don't remember if it started before or after 0x34c
     
  19. Sep 25, 2009 #19 of 104
    Rich

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    Wrecked my 2TB eSATA. "Why" is my question. Why not a notification that the drive will fail or might fail?
     
  20. Sep 25, 2009 #20 of 104
    David MacLeod

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    was it a 2TB -700 though ? :) :)
     

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