HBO Max News

Discussion in 'Internet Streaming Services' started by techguy88, Nov 13, 2020.

  1. armchair

    armchair Hall Of Fame

    Jul 27, 2009
    Just as my HBO Max 6 month promo was ending, got an email today about annual pricing options. Switched plans from monthly without ads to annual without ads. Prepaid and my remaining balance was credited towards the annual plan.

    I was just thinking annual plan pricing would be the mostly likely strategy to retain subscribers. Timely offer.

    Sent from my Pixel 4 XL using Tapatalk
  2. NashGuy

    NashGuy Well-Known Member

    Jan 30, 2014
    Nashville, TN
    I understand the decision to shut down HBO as an Apple TV Channel and stream exclusively through the HBO Max app. But they could have handled this better. I don't think they gave much advance notice and people are getting cut off in the middle of their billing cycle. Hopefully HBO works with Apple to ensure customers get a prorated refund on however much of their $15 monthly fee was unfulfilled.

    Would've made more sense to cut off each individual subscriber at their most recent billing date between 6/22 and 7/22 instead of auto-renewing then. And send them messages via email and via the Apple TV app about the change with instructions on how to sign back up via the HBO Max app.

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