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HD Channel Breakups

Discussion in 'DIRECTV General Discussion' started by msgph, Dec 4, 2009.

  1. Dec 4, 2009 #1 of 10
    msgph

    msgph Legend

    102
    0
    Feb 7, 2004
    Hi All,

    Starting today, I have been having issues with my DirecTV HD channels. I checked out my signal levels, and it looks like I have transponder 2 on 103 keeps dropping out. The signal levels vary from 0 to 52-94. I do not see anything on the dish itself. The leaves are all off here in Missouri, so I can't the see the neighbors tree causing problems now, when it didn't in the summer/fall.

    We have seen the problems on Food Network HD and on Nick Jr.

    Any ideas?

    Thanks!

    Michael
     
  2. Dec 5, 2009 #2 of 10
    litzdog911

    litzdog911 Well-Known Member

    12,239
    69
    Jun 23, 2004
    Mill Creek, WA
    What equipment do you have? Do they all have this problem?

    Please post back with your signal readings for each satellite's transponders (and both tuners if applicable). You'll find these readings under "Menu" -> "Setup" -> "System Setup" -> Satellite -> "View Signal Strength". Note the "+" and "-" symbols next to the "Satellite" and "Tuner" entries where you can toggle the readings between the various satellites and both DVR tuners.

    Fill in your readings for each satellite and tuner using these examples. A properly aligned dish will show 80-90s on most of the relevant transponders (although some will be low or zero):


    Satellite transponders (32 total at 101º)
    [Most of your standard definition channels are beamed from 101ºW]
    1-8 # # # # # # # #
    9-16 # # # # # # # #
    17-24 # # # # # # # #
    25-32 # # # # # # # #

    Satellite transponders (3 total at 110º)
    [A few HD channels, also beamed from 99 & 103º]
    1-8 NA NA NA NA NA NA NA #
    9-16 NA # NA # NA NA NA NA

    Satellite transponders (11 total at 119º)
    [Local SD channels for some cities, Spanish package]
    17-24 NA NA NA NA NA # # #
    25-32 # # # # # # # #

    Satellite transponders (16 total at 99º(s)) [or 99º(b)]
    [Local HD channels for some cities]
    1-8 # # # # # # NA NA
    9-16 NA NA NA NA NA NA # #
    17-24 # # # # # # # #
    [Note: these can be very slow to appear]

    Satellite transponders (14 total at 99º(c)) [or 99º(a)]
    [National HD channels]
    1-8 # # # # # # # #
    9-16 # # # # # # NA NA
    [Note, these can be very slow to appear]

    Satellite transponders (16 total at 103º(s)) [or 103º(a)]
    [Local HD channels for some cities]
    1-8 # # # # # # NA NA
    9-16 NA NA NA NA NA NA # #
    17-24 # # # # # # # #
    [Note, these can be very slow to appear]

    Satellite transponders (14 total at 103º(c)) [or 103º(b)]
    [National HD channels]
    1-8 # # # # # # # #
    9-16 # # # # # # NA NA
    17-24 NA NA NA NA NA NA NA NA

    Satellite transponders (9 total at SWM)
    [You'll only see this if you have a Single Wire Multiswitch (SWM) dish]
    1-8 # # # # # # # #
    9-16 # NA NA NA NA NA NA NA
     
  3. Dec 5, 2009 #3 of 10
    msgph

    msgph Legend

    102
    0
    Feb 7, 2004
    Satellite transponders (32 total at 101º)
    1-8 91 92 91 0 87 96 91 96
    9-16 87 95 94 0 91 97 89 97
    17-24 89 0 94 30 89 97 89 96
    25-32 90 0 91 91 85 95 83 97


    Satellite transponders (14 total at 99º(c))
    1-8 92 93 88 90 90 92 89 89
    9-16 90 92 89 88 93 94 NA NA
    17-24 NA NA NA NA NA NA NA NA
    25-32 NA NA NA NA NA NA NA NA

    Satellite transponders (16 total at 99º(s))
    1-8 24 66 27 24 30 89 NA NA
    9-16 NA NA NA NA NA NA 74 95
    17-24 97 98 91 95 77 - - -
    25 -32 NA NA NA NA NA NA NA NA

    Satellite transponders (14 total at 103º(c))

    1-8 89 86 87 84 85 83 86 82
    9-16 87 83 86 81 88 86 NA NA
    17-24 NA NA NA NA NA NA NA NA
    25-32 NA NA NA NA NA NA NA NA

    Satellite transponders (14 total at 103º(S))
    1-8 95 75 95 72 95 76 95 72
    9-16 95 76 94 73 95 80 NA NA
    17-24 NA NA NA NA NA NA NA NA
    25-32 NA NA NA NA NA NA NA NA

    103S Transponder 2 was the by far the worst. It would drop to 0, then vary between 50-95, and cycle back around. Transponder 7 and 8 would drop to zero occasionally while I was watching the readings, but not nearly like 2.

    This morning, I don't see the same wild fluctuations.
     
  4. Dec 5, 2009 #4 of 10
    CCarncross

    CCarncross Hall Of Fame

    7,058
    60
    Jul 19, 2005
    Jackson
    All the transponders on the (s) sats are meaningless to you if they arent your spot beams...unless your locals come from that spot it has absolutely nothing to do with your issue.
     
  5. Dec 5, 2009 #5 of 10
    msgph

    msgph Legend

    102
    0
    Feb 7, 2004
    I typically don't have many issue with my OTA channels via 99s.

    The 103C satellite seems to be where I am having issues. I just took a look again at 103C:

    1-9 96 0 95 82 94 0 0 83
    9-16 95 0 94 86 95 0 NA NA

    The numbers vary wildly with each pass.
     
  6. Dec 5, 2009 #6 of 10
    litzdog911

    litzdog911 Well-Known Member

    12,239
    69
    Jun 23, 2004
    Mill Creek, WA
    What equipment do you have? Receivers? DVRs?

    If those readings are from an HD DVR, what about Tuner 2?
     
  7. Dec 5, 2009 #7 of 10
    msgph

    msgph Legend

    102
    0
    Feb 7, 2004
    The problems are sporadic, and happen several times a day, starting a few days ago. As I type this, my signal levels are great. 103C 7 and 8 went to zero, but came right back up.

    Most of the readings I gave you were from the HR20-700 HD DVR, however, my H20 HD has similar readings and a longer cable run.

    My dish points right at a neighbors tree. I was assured by the tech that this wouldn't be a problem, even though to me, it is pointing right at the tree. The odd thing is, here in Missouri, all the leaves are gone. I wold have thought that his tree, if that is indeed the problem, would have caused us problems when the leaves were on, not off.
     
  8. Dec 5, 2009 #8 of 10
    litzdog911

    litzdog911 Well-Known Member

    12,239
    69
    Jun 23, 2004
    Mill Creek, WA
    A tree won't affect just one transponder's readings. If only one or two transponders are jumping around, and all of your Receiver's are seeing that, then that's usually a symptom of a defective LNB.
     
  9. Dec 5, 2009 #9 of 10
    msgph

    msgph Legend

    102
    0
    Feb 7, 2004
    Thanks for the info. I have a service call setup for Wednesday. Only problem is that we are supposed to have snow and freezing rain on Tuesday. Hopefully, we wont!
     
  10. msgph

    msgph Legend

    102
    0
    Feb 7, 2004
    The DirecTV tech came out today. I had taken pictures of the signal levels from the other day and printed them out.

    I just spoke with my wife and the tech said it was a wonder that the dish hadn't fallen off the house. He said it was very loose. I am sure that there was some exaggeration there, but hopefully, this will fix my issue.

    I will compare the signal levels when I get home to those in the pictures I had before.
     

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