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HD DVRs, Receivers, and R22: Nov. 2011 Release Issues/Discussion (HD GUI)

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Stuart Sweet, Oct 28, 2011.

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  1. hitokage

    hitokage Legend

    Jan 19, 2010
    I'm reporting a problem with 0x057b (HD-GUI NR) on an HR21-200. The report number is 20111230-386C.

    I've had an issue when using Search, selecting a program, and then viewing the upcoming showings differs from what I get if I pick the same show from the recorded programs list, and select View Upcoming. I've had this occur twice - View Upcoming from the recorded programs list seems to show all upcoming episodes, but the Search results list a few days (if anything) and no later broadcasts. The first time I did a menu reboot twice to flush the guide data, things were back to normal/working correctly, so I thought it may have just been a glitch. However today I had the same issue recur with two different shows from two different channels, so I reported it.
  2. DogLover

    DogLover Hall Of Fame

    Mar 18, 2007
    I am sure that this is very frustrating. Losing a large number of recordings has to be rough.

    It might be a failing hard drive. On reboot, hard drive errors could have caused recordings to be lost. It's also possible that a hard drive problem is responsible for the DVR not updating the software. When the software is downloading, I assume it puts it on the hard drive temporarily. After downloading,it is checked to verify the download, before overwriting the old software. If the hard drive had errors that caused the download to not verify, that would cause the software to not update.

    Of course, this is just a guess, and knowing what went wrong doesn't help get your recordings back. I know of no way to do that. However, if I were you, I might watch this DVR closely. If this problem was caused by a hard drive error, you may see more problems in the future.
  3. Richierich

    Richierich Hall Of Fame

    Jan 10, 2008
    That would work for me!!! :)
  4. Jon J

    Jon J Grouch Extrordinaire

    Apr 22, 2002
    Music City, USA
    Yes it is. This morning I had a black screen for 8 seconds when making my first channel change. After that it was the normal 3 to 5 seconds.
  5. rta53

    rta53 Legend

    Apr 10, 2010
    That's one thing that has concerned me. I usually keep a lot of shows in the bank to watch later. Would be a pain to lose them.
  6. frankc98376

    frankc98376 New Member

    May 1, 2009
    Received messages on both receivers on 12/22 saying basically welcome to the new HD GUI but no sign of anything still-no GUI change. Was that just a blast message that went out to all HD receivers?
  7. Stuart Sweet

    Stuart Sweet The Shadow Knows!

    Jun 18, 2006
    Congratulations on your first post!

    I expect that you'll be seeing it in the next few weeks.
  8. Mike Greer

    Mike Greer Hall Of Fame

    Jan 20, 2004
    Salt Lake...
    Last night I shut all the receivers down and unpluged the SWM power inserter to give everything a clean start. I plugged the SWM16 back in and then one at a time booted up the receivers... Hard to believe how long it takes even HR24-500s to boot up!

    I'll give it a couple of days and see how it goes but just this morning I tried to play an MRV recording from one HR24 to another and got the 'no packets' message... Worked on the 2nd try...
  9. mrphil

    mrphil Cool Member

    Dec 11, 2011
    A little off-topic, but since it was brought up, my Harmony One has a sequence I programmed in RAW mode with Down Down as one command, and Right Right as a second command. When finished, I have an icon labeled "To Do List" and the sequence for that (HR24-500) is:

    Down Down (2 sequences - 1 command)
    Right Right (2 Sequences - 1 command)

    for a total of five commands, the maximum allowed. It works great. Here's a post regarding a custom command:

  10. rainydave

    rainydave AllStar

    May 28, 2006
    I believe our area (Seattle/Tacoma) is slated to receive it on 1/4/2012.
  11. nuspieds

    nuspieds Legend

    Aug 9, 2008
    No it isn't. ;)

    I used to get those frequently, but for the longest while, I have not. I can't even remember when was the last time...definitely many months ago. All I know is that I haven't changed anything (hardware or settings) in my setup, so I'm thinking that it must have been fixed by a firmware upgrade on either or both of my boxes.
  12. Richierich

    Richierich Hall Of Fame

    Jan 10, 2008
    Are you using your LAN Network or DECA???

    I used to get those a lot before I switched from my own LAN Network to DECA and now I Never get them.
  13. Mike Greer

    Mike Greer Hall Of Fame

    Jan 20, 2004
    Salt Lake...
    Not sure what's up with that - I'm using DECA and haven't had that error since before I went with DECA... Maybe just a freak thing...
  14. Richierich

    Richierich Hall Of Fame

    Jan 10, 2008
    Yeah, maybe just an Error in Transmitting Packets.

    That drove me to DECA and the Supported Directv WHDVR Service because I Never knew when it was going to happen.
  15. mck024

    mck024 New Member

    Sep 18, 2011
    I too have experienced this exact issue. Glad to know I'm not the only one. Will try flushing the guide data to see what happens.
  16. Jan 1, 2012 #1236 of 1520

    hydroz_23 New Member

    Mar 4, 2008
    i have 5 hr2x's and 3 of them have the new guide. Everything i have seen states that it is supposed to be 1080p but 2 of them display the guide in 720p and the other one is 1080i. All tv's are 1080p capable and all the resolutions are set on boxes
  17. Jan 1, 2012 #1237 of 1520

    Athlon646464 Gold Members DBSTalk Gold Club

    Feb 23, 2007
    Uxbridge, MA
    :welcome_s to DBSTalk!

    I have not seen it stated anywhere that the 'guide' is supposed to be 1080p. Where did you see that?

    When you are 'checking' the resolution, you are seeing the resolution of the program you are watching. D* just passes on to you what the original resolution is from the content provider. The new guide is in HD.

    Most ABC/ESPN channels are in 720p, and most of the other broadcast/cable channels are in 1080i. Some PPV and VOD programs can be downloaded and watched in 1080p.

    By the way, all of the resolutions you listed are HD resolutions.
  18. Jan 1, 2012 #1238 of 1520

    dpeters11 Hall Of Fame

    May 30, 2007
    I think if you are watching a 1080p VOD, the guide will be in 1080p. I can't test that as my 1080p set isn't supported, but makes sense. I don't think it would help things if the receiver had to change resolutions every time you went into the guide.
  19. Jan 1, 2012 #1239 of 1520
    Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

    Jan 24, 2007
    When you check the resolution of a TV it's displaying what the channel is broadcast in. If you're on a 720p station your TV will show the resolution at 720p.

    The Guide, List, etc will not cause a change in the output resolution.

    Welcome to DBSTalk. :welcome_s

  20. Jan 1, 2012 #1240 of 1520

    Laxguy Honi Soit Qui Mal Y Pense.

    Dec 2, 2010
    As a practical matter, for such a static picture, the Guide being in 1080i, p or 720p is of academic interest only. Unless one wants to watch the PIG for any length of time! YMMV.
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