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HD DVRs, Receivers, and R22, Version 0x06D8 -- Issues/Discussion

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Stuart Sweet, May 22, 2013.

  1. Jun 7, 2013 #81 of 220
    LiQiCE

    LiQiCE Mentor

    234
    8
    Feb 13, 2006
    Northern...
    Sure sorry --

    3 days ago I added an external esata drive to my HR24-500. After adding the drive, I added all of my Season passes, recorded some programs, and watched TV normally. I did not experience any slowdowns nor any freezes. I hypothesized that adding the external drive was similar to a reset everything because I lost all my recordings, season passes, settings, etc.

    So - this morning, I disconnected the esata drive and went back to using the internal drive. I confirmed there weren't any recordings that I wanted, wrote down my season passes and ran a reset everything on my HR24 using the internal drive. I set back up my season passes, settings, etc and so far - *knock on wood* - no slowdowns yet.

    However - with 0x06d8, the first day after a reboot usually didn't experience any problems. It wasn't until the 2nd or 3rd day that I would notice problems and a week before I noticed constant problems - so I will continue monitoring and post back.

    If I start having problems again - I'll switch back to the external drive and/or open up my owned HR24 and install the hard drive internally.
     
  2. Jun 7, 2013 #82 of 220
    AirShark

    AirShark Legend

    127
    3
    Oct 28, 2006
    Same EXACT problem with my two HR24/200 units with MRV enabled over DECA.

    Driving me insane since this software update. Driving my wife CRAZY.


     
  3. Jun 7, 2013 #83 of 220
    kkl

    kkl Mentor

    145
    9
    Feb 11, 2007
    LiQiCE,
    Thanks for the clarification. That makes it sound like it's storage system related. Seems like there was a post from one user who was advised by DirecTV to keep his drive almost empty. That really makes a DVR useful, doesn't it? I'm still trying to keep my recordings, probably foolishly, so have avoided the reformat or Reset Everything. Today, I did try for a short while with my esata drive disconnected. No problems at all with the internal drive that didn't have my recordings on it. I did a Reset Everything with the internal drive only. The DVR was speedy before and after. I then reconnected the external drive and the slowness recurred almost immediately. I wonder if copying the hard drive and using the copy would make any difference (using the technique described elsewhere on the forum)? I know there's been speculation that the problem is network-related. I'm beginning to doubt that since I was having slowness even with all networking disconnected. I didn't disable networking in the settings, so I guess the receiver could have still been dedicating resources to networking.

    From the new posts, sounds like DTV is causing more receivers to have problems with each new software release, rather than fixing them.
     
  4. Jun 7, 2013 #84 of 220
    LiQiCE

    LiQiCE Mentor

    234
    8
    Feb 13, 2006
    Northern...
    kkl,

    Yeah - I remember reading that post - and after I read that post - I deleted a lot of stuff off my drive and went from regularly being 98% full (and letting the DVR delete recordings as needed) down to about 30% full and it didn't help at all.

    If you're using esata that eliminates the possibility of it being a particular drive that is causing the issue since I'm assuming whatever drive you're using is not the same as the drives we have inside our DVRs (at least I am assuming your drive is bigger than the 500gb one inside the HR24s).

    In any case - I'll see what happens over the next few days with the internal drive now that I've done a "Reset Everything".
     
  5. Jun 7, 2013 #85 of 220
    jimmie57

    jimmie57 Hall Of Fame

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    Jun 26, 2010
    Texas City, TX
    Have either of you tried the Reset Defaults ? It does everything except erase recordings ?
     
  6. Jun 7, 2013 #86 of 220
    LiQiCE

    LiQiCE Mentor

    234
    8
    Feb 13, 2006
    Northern...
    Yes, I tried that - you don't lose your recordings or your Season Passes - it just resets all of your settings to their default.

    It might be worth trying for those that are on 0x06d8 and don't want to lose their recordings.

    I tried it on my HR23-700 that is still on 0x06bd and it didn't help the HR23 (still slow) - but it might help once the HR23 goes to 0x06d8.

    Funny enough - I have 3 HR23-700s (one which doesnt get used too often) - but the other one works great with 0x06d8. The one in the same room as my HR24 is really slow.
     
  7. Jun 8, 2013 #87 of 220
    kkl

    kkl Mentor

    145
    9
    Feb 11, 2007
    Yes, I also tried that. No effect. With that, I also re-ran network setup, ran through network services again, and turned off whole-home/sharing features. Didn't make any difference.
     
  8. Jun 9, 2013 #88 of 220
    LiQiCE

    LiQiCE Mentor

    234
    8
    Feb 13, 2006
    Northern...
    I've had my HR24-500 running for 3 days now after performing a "Reset Everything" using the internal drive and I haven't had a single slowdown, freeze or anything. It could be because the hard drive is not very full (right now, it says I am 80% free). Or freezing / slowdowns could start occurring in the future - but so far its been nice not having to deal with the issues for a few days.

    Will post again in a week or so unless I see issues.
     
    1 person likes this.
  9. Jun 9, 2013 #89 of 220
    dravenstone

    dravenstone Cool Member

    89
    0
    Sep 11, 2010
    Nice.
    A ray of hope!
     
  10. Jun 10, 2013 #90 of 220
    njgh

    njgh New Member

    2
    0
    Jun 7, 2013
    Hi,
    Didi you get the YouTube and My DirecTV back? I am curious since I lost it also and waited about 36 hours before I started to do reset twice to delete APG cache. I still have no luck in getting the YouTube back. My network is solid...if any advice (besides waiting 48 hours) please let me know.
    Thanks in advance...
    HR24-500 0x6D8
     
  11. Jun 10, 2013 #91 of 220
    MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    May 17, 2010
    USA
    Check your settings to see if they allow web videos.
     
  12. Jun 10, 2013 #92 of 220
    njgh

    njgh New Member

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    0
    Jun 7, 2013
    Hello,
    I checked in Parental Control and I don't see any "Web Video" option there and I have make everything visible just to be sure (All Parental Controls are green). I am not sure where else to check :-(
    thanks,
     
  13. Jun 10, 2013 #93 of 220
    MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    Give it another 24 hours. The Allow Web Videos setting should load by then.
     
  14. Jun 11, 2013 #94 of 220
    samthegam

    samthegam Cool Member

    100
    1
    Dec 11, 2011
    I finally got everything back when the receiver updated to 0x06D8.
     
  15. Jun 11, 2013 #95 of 220
    jibberyerkibber

    jibberyerkibber Legend

    238
    6
    Mar 1, 2012
    First right click shows a spell check is checked. Still doesn't check spelling. Second right click and that option is gone. I can't get a languages > add dictionaries option either. Thanks for your help.
     
  16. Jun 11, 2013 #96 of 220
    jimmie57

    jimmie57 Hall Of Fame

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    Jun 26, 2010
    Texas City, TX
    Under the spell check it shows Languages and an arrow pointed to the right. Go onto the arrow.
    Does it show "English United States and Add Dictionary " ?
    If it does not and just shows Add Dictionary, click on that and add the English United States Dictionary.
     
  17. Jun 12, 2013 #97 of 220
    jimmie57

    jimmie57 Hall Of Fame

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    I got the new software, 0x06d8 on my 2 HR24s at 3:57 this morning,
    I cleared the NVRAM and reset them both. I will update in a couple of days if I see any problems.
     
  18. Jun 12, 2013 #98 of 220
    jibberyerkibber

    jibberyerkibber Legend

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    Mar 1, 2012
    That has been the case for me. The last software that worked in my HR23 and HR24 was 0x062c. Can someone tell me what RESET EVERYTHING does? I was warned not to do it, The person said that doing it would erase all of my recordings. From what has been said here, it doesn't sound like that is true.
     
  19. Jun 12, 2013 #99 of 220
    jimmie57

    jimmie57 Hall Of Fame

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    Texas City, TX
    Reset Everything will make the drive basically like it was when it came out of the box.
    No settings, no Favorites, no Recordings.
    It will be as if you got a replacement receiver except you don't have to call in and activate it.
     
  20. LiQiCE

    LiQiCE Mentor

    234
    8
    Feb 13, 2006
    Northern...
    RESET DEFAULTS will not erase your recordings. RESET EVERYTHING will erase your recordings.

    For me - my HR23-700 was acting really slow (with 0x06bd) and after getting 0x06d8 I ran a RESET DEFAULTS it seemed to go back to normal. Its possible 0x06d8 would have been sufficient on its own to fix my HR23 but after having so much trouble with my HR24 on 0x06d8 I didn't wait to see.

    For my HR24-500 which was acting slow even with 0x06d8, a RESET EVERYTHING seemed to fix it - although I did not try a RESET DEFAULTS on it.

    Both my HR24-500 and HR23-700 which were experiencing issues with slowness are back to normal (similar speed and response to 0x062c) and have been working great for a few days now. The HR24-500 since last Friday, the HR23-700 since Monday when I woke up and forced it to get 0x06d8. Strangely enough I have another HR23-700 that is working great and has never had any of the problems that started with 0x66c.

    It seems as though 0x06d8 fixes the problems that folks have with slowness - but for whatever reason it does not outright fix the problem for everyone. RESET DEFAULTS did not fix it for kkl's receiver.

    If you're nervous about losing your recordings, you can try an esata drive (or go back to the internal drive if you're already using an esata drive) and see if that helps you. If it does, then likely a RESET EVERYTHING will help - but with the unfortunate side effect of deleting all your recordings.

    If you have 0x06d8 - it also might be worth trying a RESET DEFAULTS and then rebooting the receiver twice in less then 30 minutes to clear the guide cache, clearing the NVRAM (go to channel 1, wait 10 seconds and press RED, RED, BLUE, BLUE, YELLOW, GREEN in quick succession and a message on the lower left hand side will appear saying that NVRAM is cleared) before you make any changes to the settings.

    For me running a RESET EVERYTHING wasn't so bad since most network TV shows are in re-runs or off the air right now and I had watched everything and didn't need to save anything and it has saved a lot of frustration on my wife and I's part since the freezing has gone away.
     

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