kkl, It got better when I added the external drive, stayed better after I ran a "Reset Everything" (using the internal drive) but got worse almost immediately after adding back the keyword search and then got better immediately after removing it. I haven't had problems for over a week now (last Friday is when I ran the "Reset Everything") EXCEPT when I added the keyword search auto-record and then it returned to normal after removing it. IMHO - this is the smoking gun. Almost a week with no issues (I added the auto-record Thursday) and then in less than an hour - issues return when I add the autorecord and then go away when I remove it - seems very suspect. This is something non-destructive that others can try - it is a lot less harsh than the "Reset Everything" - just remember your auto-records. The longest I have had to wait for the guide to pop up or the HR24 to respond to a remote command is ~3 seconds including the animation for the guide. Actually I just had problems with my HR23 too - I don't use it very often (usually just use it for extra tuners to record) but tried turning it on recently and it wouldn't power up from standby and when it did - it was really slow responding to remote commands) - I just took off the auto-record from the HR23 to see if it stops. Funny enough - the one HR23-700 I have that has zero problems is the HR23-700 without an auto-record (my wife uses it primarily and doesn't record anything that requires an auto-record).