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HD DVRs, Receivers and R22 Version 0x66D, Issues/Discussion

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Stuart Sweet, Feb 12, 2013.

  1. Apr 3, 2013 #101 of 169
    Delroy E Walleye

    Delroy E Walleye AllStar

    Jun 9, 2012
    I have an HR21-100 just got this release. DVR gets completely tripped up (alays same point in an SD recording - happens to be an ad break) and hangs up, no picture or sound, controls do nothing, except power light flash for button pushes, illuminated wheel stays [FF, or play mode, spinning or on] only fix is RBR.

    My question, suspecting a hard drive problem and trying to run diagnostic, if you don't happen to be in the room when the "long" one finally completes and the DVR finishes rebooting on its own, is there any way to see the result of the test w/o performing it all over again?
  2. Apr 3, 2013 #102 of 169

    finaldiet Hall Of Fame

    Jun 13, 2006
    Received 66d on both HR24s and no problems on either.:)
  3. Apr 4, 2013 #103 of 169

    jibberyerkibber Legend

    Mar 1, 2012
    My HR23 and HR 24 receivers received the 0x66d Monday. With either receiver, nothing seems to happen when I press RECORD. Actually, as I have discovered, The DVRs are really recording, just no red light and no recording information graphic on the screen. The real problem is that for the HR23, it is "frozen" for 60 seconds after I press RECORD. No functions on the remote will work, not even STOP. After 60 seconds, the red light finally comes on as well as does the on screen recording information. Then the remote works again and then I can STOP the recording. Therefore, I am stuck with partial recording that are a minimum of 60 seconds with the HR23. The same problem appears with the HR24 except the "freeze" time is "only" 30 seconds. Therefore with the HR24 I am unable to make a partial recording of less than 30 seconds. Anybody else? Try it and see. Thanks!
  4. Apr 4, 2013 #104 of 169

    GBFAN Godfather

    Nov 13, 2006
    My 3rd HR24-500 now received the update. I have noticed an issue when I go to my to do list. For some reason Southland on TNT is showing in the list but there is no record icon next to it. All the other shows have the record icon. This has happened 2 days in a row. I do need to check if it recorded.
  5. Apr 4, 2013 #105 of 169

    JetJam New Member

    Sep 5, 2006
    Just an update that my (2) H25 received a update on 4-4 at 3:30am to 0X66D and it has fixed the HDMI problem :hurah:
  6. Apr 4, 2013 #106 of 169

    acostapimps Hall Of Famer

    Nov 5, 2011
    Don't jinx yourself:lol:
  7. Apr 5, 2013 #107 of 169

    phodg Mentor

    Jan 20, 2007
    The update blew away the guide on one of my HR21's. Did a menu reboot twice to refresh the guide, but 3 days later there are still big gaps in it. I'm not liking this.
  8. Apr 5, 2013 #108 of 169
    Gaily Waily

    Gaily Waily Cool Member

    Dec 8, 2007
    Our HR21/100 received the 0x66D update 4/2. Our HR23/700's last update was 0x62c back in December. I contacted Directv and they replied it isn't due for an update? According to this they both should've been updated. Should I just twiddle my thumbs and wait?
  9. Apr 5, 2013 #109 of 169

    acostapimps Hall Of Famer

    Nov 5, 2011
    Not sure if this is software related but on my HR22 I turned it on to only see a frozen screen, although everything else was working, channel changes,menu etc, But only to see a black screen when changing channels, Reset fixed it, I'm not even sure if it has anything to do with SW or EHD got disconnected somehow or maybe external failing. But it's been working since I reset the receiver, So fingers crossed.
  10. Apr 5, 2013 #110 of 169

    SupeRaven New Member

    Aug 24, 2009
    My HR21-100 received 66d on 3/28 and since then it has become incredibly slow. When the receiver is turned on the first interaction will take minutes, timed it today at 3 minutes and 40 seconds, to register. After the initial interaction things get better but we're still looking at 5-10 seconds for each interaction (ex: open guide, close guide,navigate one element in guide info, change channel). I've tried clearing NVRAM, menu reset, RBR, and BIST (everything came back good).

    My HR20-100 received the update several days later with no ill-happenings. In fact, it started working with the Android tablet app which previously it wasn't working with. The HR-21 doesn't work with app now though. Very frustrating.
  11. Apr 5, 2013 #111 of 169

    ssandhoops AllStar

    Dec 2, 2007
    Received 0x66d Monday and have had no issues until tonight. I entered channel number 1501 in the remote to go to the HBO on demand channel but instead got a black screen with the current live channel in the upper left corner. I waited about 5 minutes and attempted to exit out but the receiver was unresponsive. I had to do a red button reset. The receiver is an HR-21.
  12. Apr 6, 2013 #112 of 169

    SPACEMAKER Freethinker

    Dec 11, 2007
    Mason, MI
    I received the 0x66d a couple of days ago on my HR24. No issues of any kind. I like the ability to access VOD buy selecting the channel number.
  13. Apr 6, 2013 #113 of 169

    jimmie57 Hall Of Fame

    Jun 26, 2010
    Texas City, TX
    My situation is just like yours. My HR24 got the update but the HR23 and H21 have not. This is not unusual for one to get it and the others do not. However, they will all get it when they are ready for us to have it. Just give it time. I have seen a month pass before the others updated and I have seen them stop with a roll out and change to a different number when they have too many problems.

    Edit: I was not having any problems before the update on the HR24 and I have not seen any since the update.
    I always do a reset after an update, just like I do on my PCs.
  14. Apr 6, 2013 #114 of 169

    Rtm Godfather

    Oct 18, 2011
    Turn off "Recording Tips" in Settings under Display.
  15. Apr 7, 2013 #115 of 169

    jibberyerkibber Legend

    Mar 1, 2012
    Thanks, but the recording tips are already off. DTV assigned me to a CASE MANAGER, like I'm on welfare. The first thing she had me do was something I'd never head of before. For the HR23 and HR24 she had me go to SMART SEARCH and type in (I think, can't remember for sure) SENDINFORMATION, and then press KEYWORD. SEND for sure. Then the receivers sent information about themselves to DTV via the internet to be analyzed. She plans to call me Monday.
  16. Apr 7, 2013 #116 of 169

    dpeters11 Hall Of Fame

    May 30, 2007
    Being sent to case management is not a bad thing. I have to say though, I wasn't familiar with that keyword either. Unless it was actually sendreport?
  17. Apr 7, 2013 #117 of 169

    jdspencer Hall Of Fame

    Nov 7, 2003
    Just to report that I have yet to receive this update on either of my DVRs.
    Not sure if I really want it. :)
  18. Apr 8, 2013 #118 of 169

    SupeRaven New Member

    Aug 24, 2009
    My long delay appears to also affect recording shows. GoT was recording when I turned on my HR21 and attempted to put the LA Kings game on a few minutes before 7 PM tonight.

    Later in the game I noticed that GoT was being recorded again. It appears the original recording was only partial and the last few minutes we're not recorded, so the whole thing was recording again. :mad:

    Going to call tomorrow to see about getting this resolved since it's not getting any better.
  19. Apr 8, 2013 #119 of 169

    joed32 Hall Of Fame

    Jul 27, 2006
    I was thinking the same thing but finally got it on all 5 units last week and everything is fine.
  20. Apr 8, 2013 #120 of 169

    jibberyerkibber Legend

    Mar 1, 2012
    Yes it was SENDREPORT.

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