1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

HD DVRs, Receivers and R22 Version 0x66D, Issues/Discussion

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Stuart Sweet, Feb 12, 2013.

  1. jerrold14

    jerrold14 New Member

    Apr 10, 2013
    I know I can do that, I just like to view the content in its native form. Also I like to limit the amount of conversions being done since its going to through a receiver.
  2. jdspencer

    jdspencer Hall Of Fame

    Nov 7, 2003
    It means that I'm grandfathered in for DNS for the networks, listing of my equipment and that my MRV setup is unsupported by DirecTV.
  3. jdspencer

    jdspencer Hall Of Fame

    Nov 7, 2003
    My HR23 received the update this morning and I didn't notice any problems until I tried to access a recording on it from the HR24. It failed, but a restart fixed it. Remote response is still the same on the HR23 - slow!
  4. HDYankee

    HDYankee AllStar

    Jun 21, 2007
    Long Island, NY
    Yes it does, my 7 boxes took a day and a half to get all the guide data and restore programs to record.
  5. Jeff5614

    Jeff5614 Cool Member

    Apr 14, 2008
    I have an HR21 that received the upgrade yesterday. I have audio going through a Denon AV receiver and since the upgrade I have no audio on any programs that have Dolby Digital until I go into the settings menu and turn DD off and back on. Then the audio comes back on. I've had the receiver for a few years and this is a new issue.

    Well, a reboot seems to have fixed it, DUH, lol.
  6. cory799

    cory799 New Member

    Apr 8, 2013
    My hr21-200 up dated.no problems that I can see so far. I was wondering with that up date has anyone had any problems with external hard drives?I am in the middle of setting up one bought a vantec nexstar3 380su .haven't decided on a hard drive because I haven't heard or read much on my dvr model what hard drive works for it. Anyone know what hard drive would work for my model dvr? Any help would be great !!!
  7. jibberyerkibber

    jibberyerkibber Legend

    Mar 1, 2012
    She called Monday with nothing. Engineering hadn't gotten around to me yet. Too busy with the HR44. She called again yesterday. Still no engineering response. She said that her and her supervisor had decided to send a technician to my home on the theory that, get this, both my HR23 and HR24 had "gone bad" at the same time, i.e. at the time they downloaded 0x66d, in spite of the fact that they downloaded 0x66d on different days. I reminded her that my HR24 worked again just fine after I forced a download of the old 0x62c software after the first 0x66d download, and that it began to fail again only after the second 0x66d came down again. By "fail" I mean when I press RECORD, the HR23 and 24 freeze up. The HR23 freezes for 60 seconds and the HR23 freezes for 30 seconds. That means the minimum "on-the-fly" recording for the HR23 is 60 seconds and for the HR24 it's 30 seconds. With all other respects, both receivers work absolutely fine. My case worker thinks they may need to be replaced. 3 years of recording on the HR23, 2 years on the HR24.
  8. LiQiCE

    LiQiCE Mentor

    Feb 13, 2006
    I just received 0x66d on my HR24 yesterday and immediately noticed problems with remote response. There are times where the HR24 almost seems to ignore inputs although TV keeps playing uninterrupted. After a short time (maybe 30 seconds or so) - the HR24 starts to respond again but then at seemingly a random interval it stops again.

    I restarted the receiver yesterday via the menu after it happened a few times and that seemed to help for awhile. But today after letting the receiver idle overnight the problem has come back. It seems to happen more often on "premium" channels such as HBO where HDCP DRM is enabled. Notably, HDCP problems I've had in the past seem to be fixed with 0x66d.

    Today when it happened, I got up and tried pressing buttons on the receiver and it also did not respond - so it isn't like dead batteries in my remote or anything.

    I also received 0x66d on one of my HR23s and it does not seem to have the same problem although it is generally a lot slower than my HR24.

    Does anyone have any ideas for a fix or do I just need to wait until the next SW release comes out?
  9. hasan

    hasan Well-Known Member

    Sep 22, 2006
    Ogden, IA
    Tune to Channel 1 and let it sit for at least 30 seconds. This clears some of the background processes and may speed things up. When I notice my DVRs slowing down, I do this and the speed improvement is obvious nearly every time.

    It appears that the HR24 (which used to be immune to this kind of problem), is now suffering some of the "not enough processor cycles available" issues that the HR20/21/22/23 series have suffered on and off for years.

    Basically, the processor is so busy with assorted tasks that it doesn't have enough "time" to process input fro the remote or change channels.

    Hope this helps ya!

  10. machavez00

    machavez00 Hall Of Fame

    Nov 2, 2006
    I'm not sure if this is an HR24 or HR44 MRV issue. My brother had the HR44 genie installed on 4/4. Last night the HR24 in the living room could not watch anything on the Genie. The error message said something like "too many recordings are being viewed" Has anyone else had the error message and wht do you do to correct it(RBR?)
  11. swyman18

    swyman18 Legend

    Jan 12, 2009
    After 3 years of flawless performance from my HR24-500, I've started seeing similar behavior since 0x66d came down a few days ago. The DVR will stop responding completely while video continues to play. In my case, I've waited about 10 minutes or so before doing a red button reboot. Next time maybe I'll just let it sit for an hour or so and see if it starts responding again.

    It's too bad, but I guess my luck has finally run out with respect to updates not causing any problems on this box. It was inevitable, I suppose.
  12. red00

    red00 New Member

    Apr 12, 2013
    I was referred to this site (just registered) for the exact same problem you're having when you record- the 'freeze-up'. I have an R22 and this extremely annoying problem started happening immediately after downloading the 0x66d software. This same freeze-up/lockup occurs every time a scheduled ToDoList recording begins to record also. Since this is usually at the time programs change, not being able to change channels or access program info for 1 to 1-1/2 minutes is extremely aggravating. I have reported this to Directv Tech Support, who still are not showing this as a known issue. My case has been escalated to Engineering, but as in the past I don't expect any resolution communication from them. I also posted this issue on the Directv forums.

    Now that I see your post, I am convinced that this is a flaw in the 0x66d software and am encouraged that this should soon become a known issue. There must be other people experiencing this problem as well.

    Unfortunately, it will probably require a software repair and there is no telling how long it will take them to do it. For such a ridiculous problem that greatly disadvantages the viewing experience, it better be soon. Makes me want to threaten going to the competition.

    Do not replace the receivers. Also, I'm curious as to how to force a download of the old software even though from what you said, it doesn't appear to remain stable.
  13. LiQiCE

    LiQiCE Mentor

    Feb 13, 2006
    Wow, 10 minutes is a long time - mine normally starts responding after less than a minute - but it is really annoying when you want to start fast forwarding or something and it is non-responsive for 20-30 seconds.
  14. LiQiCE

    LiQiCE Mentor

    Feb 13, 2006
    Thanks! Ironically - I tried switching to channel 1 and letting it sit for a few minutes and when I tried to switch back to a different channel, the HR24-500 was unresponsive for about 10 seconds before finally changing channels. Will see if it clears up now that I've switched to channel 1 for awhile. Maybe I'll switch to channel 1 before going to bed and see if it helps.
  15. swyman18

    swyman18 Legend

    Jan 12, 2009
    Yeah, maybe our situations are not identical. This has only happened twice since I got the update at the beginning of the week. The speed is pretty quick, but when it stops responding, it seems like there is no recovering.
  16. bumeister

    bumeister New Member

    Jun 23, 2009
    I just noticed the same issue, it was driving me nuts. Rebooting now, hopefully that will take care of it.
  17. dd5087

    dd5087 Mentor

    Jul 25, 2007
    Didn't see any improvement from the channel 1 suggestion. The HR24 is ridiculously slow when using the guide and changing channels. It is intermittent but happens often enough to be really frustrating. Directv please fix! Is there any way to roll back to the previous release?
  18. acostapimps

    acostapimps Hall Of Famer

    Nov 5, 2011
    You could always try clearing nvram cache on channel 1 using the colored buttons, Try red,red,blue,blue,yellow,green in that order till you the "nvram cleared" message in white text at the bottom of the screen.
  19. makaiguy

    makaiguy Icon

    Sep 24, 2007
    Aiken, SC
    Can't do this when you first arrive at Chan 1 - have to let it sit there for some time (30 sec?) first. If you try too soon, when you get to the blue button in the sequence, it will pop up the normal blue single-channel guide at the bottom. On mine, when it "takes" the "NVRAM cleared" message is nearly undetectable against the fairly light background in that area.
  20. LiQiCE

    LiQiCE Mentor

    Feb 13, 2006
    Tried this and at first it seemed to help but after a few hours problems came back. Thought maybe sitting overnight would help - but it seems to be getting worse. Also like others have reported, pressing the Guide results in the guide screen with an empty black box in the middle where guide data would normally appear. It is becoming really annoying - my HR23's don't do this and despite them being significantly slower at least they respond all the time - albeit - slowly. Going to try running a Built in Self Test and see if it helps. Directions for the BIST found here: http://forums.directv.com/pe/elementDisplayRedirect.jsp?elementID=11020510

Share This Page